Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date 2023 Voice of the Creator Katya Allison, Calvin Kang, Joy Navon, & Nya Bryanna Working with creators has become democratized, with most brands implementing a strategy that involves bloggers, vloggers, podcasters, and social influ... 2 weeks ago | 44 mins Don't Let Poor Website Performance Impact Your Bottom Line This Holiday Season Sheryl Kingstone, Head of Customer Experience & Commerce, 451 Research | Adrian Herrera, CMO, Varnish Software A recent survey conducted by 451 on 2021 Holiday Shopping trends found that more than 44% of people will abandon their online purchases due to poor we... 2 months ago | 51 mins Service Cloud Voice : AWS et Salesforce s'associent Stéphanie Le Faucheur (Salesforce) et Valérie Coscas (AWS) Les nouveaux modèles d'organisation des centres de contact et les évolutions du comportement des clients poussent le Service Client à s'adapter et à i... 2 months ago | 38 mins Unlocking the Voice of the Silent Customer Gabe Smith, CCXP, CXPA & Hadar Radzinski, Product Marketing Manager, Glassbox VoC is an integral part of a good CX strategy, but how can CX pros more effectively unlock the voices of those who don't share feedback? Join CXPA's G... 2 months ago | 51 mins Putting Insights and Experimentation at the Heart of your Digital CX Strategy Michiel Jansen Global Conversion Optimisation Lead, ING & Robert Driver, Principal, Payments and Innovation, UK Finance Financial institutions are vulnerable to digitally native, customer-centric new entrants. To maintain their competitive edge, established organisation... February 21, 2023 3:00pm The Power of Conversational AI Terence Thambi Rajah, Commerce Consultant at LivePerson, Con Contronis, Solutions Consultant at LivePerson Watch this insightful on-demand webinar to learn how to increase upsell and conversions, boost customer satisfaction, and provide an engaging customer... 2 months ago | 57 mins Don't Let Poor Website Performance Impact Your Bottom Line This Holiday Season Sheryl Kingstone, Head of Customer Experience & Commerce, 451 Research | Adrian Herrera, CMO, Varnish Software A recent survey conducted by 451 on 2021 Holiday Shopping trends found that more than 44% of people will abandon their online purchases due to poor we... 3 months ago | 51 mins How SoundHound And Mastercard Help Restaurants Drive Efficiencies With Voice AI SoundHound Inc. From VOICE Global 2021—Pete Balsavias, Senior Vice President, Global Commerce Innovation, Mastercard and Mike Zagorsek, COO, SoundHound Inc., discuss ... 11 months ago | 29 mins The New Age of Voice Commerce SoundHound Inc. Monetizing the voice AI investment has been a goal of business leaders since the first implementation of voice assistants. To date, most companies con... 2 years ago | 39 mins Optimizing Omnichannel CX John Gaffney, VP - Voice Commerce • Jeetu Narayan, VP - Digital Commerce • Anand Madhavan, VP - Platform Since the launch of the industry’s leading Conversational AI platform, [24]7.ai Engagement Cloud™, we’ve been piloting an aggressive roadmap, adding c... 2 years ago | 58 mins Load more
