Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Advanced, intelligent, automated service management made simple Eileen O'Mahony, General Manager, WM Promus Everyone wants an IT organization that can deliver services faster with improved quality while significantly reducing the number of IT tickets. This i... 6 months ago | 28 mins Microfocus Service Management Automation X (SMAX) Eileen O'Mahony, Technical Consultant | WM Promus Imagine an IT organization that can deliver services faster with improved service quality while radically reducing the number of IT tickets. This is n... 8 months ago | 27 mins Creating Digital Experiences for Higher Education Micro Focus experts Neville Ward, SMAX Specialist, and Noel Hopkinson, Solutions Architect. How to get it right for faculty and millennial students If you need to support both faculty and digitally savvy millennial students—efficiently and w... 4 years ago | 47 mins