Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date From Chaos to Order: achieving IT service management maturity Snow Tempest, Research Manager for IDC’s ITSM Program & Alex Margarit Marshall, Sales Manager at IFS assyst Have you ever wondered what it takes for an organization to achieve advanced ITSM maturity? What does ITSM maturity mean anyway and what does it mean ... 7 days ago | 57 mins Cyber Notes Cast - How to Measure the Success of Your Cyber Awareness Campaign senhasegura Human users are more vulnerable to cybercriminals than machines. For this reason, organizations invest – or should invest – in cyber awareness campaig... 2 days ago | 4 mins 5 Steps to Creating an Ethical Work Culture–And Expertly Responding to Incidents Sharlyn Lauby You get it. Being an ethical organization matters. A lot. But ethics isn’t just a quarterly HR campaign or a glossy conduct guide; in order to really... 1 week ago | 59 mins The rise of Digital Employee Experience Slack By 2025, more than 50% of IT organisations will use digital employee experience to prioritize and measure digital initiative success, which is a signi... 1 week ago | 34 mins Prevent phishing with Azure AD CBA and YubiKeys on mobile devices Erik Parkkonen, Sr Solutions Architect, Yubico; Vimala Ranganathan, Sr. Product Manager, Microsoft Thanks to Microsoft’s general availability of Certificate-based authentication (CBA) on mobile, users can now bring their YubiKey from their desktop t... June 15, 2023 4:00pm How to Speak "MarTech" to Everyone Alicia Garside - Digital Marketing Production Manager, TELUS Health Exclusive content from Litmus Live 2022! Litmus’ premiere event to share insights, networking, learning and development opportunities for innovative e... 2 weeks ago | 29 mins Maximizing Enterprise Resilience With Visibility & Trust Melissa Cohoe and Kirk Hogan It’s impossible to have full resilience without visibility and trust. In order to be prepared for the unexpected, your entire organization needs to wo... June 28, 2023 4:00pm Travel booking made simple: Unpacking User Experience Challenges and Solutions Liran Tal, LOB Lead, Performance Analytics Glassbox For many, the anticipation of an exciting trip is often tainted by the stress of booking it online. Travelers may face a range of frustrating booking ... 2 weeks ago | 49 mins Opportunities for Evolving Care Teams to Fill Gaps in Primary Care Bri Palowitch, PharmD, BCGP, Clinical Informatics Pharmacist, Surescripts The COVID-19 pandemic uncovered major gaps in pharmacist and prescriber workflows, including time-consuming administrative tasks that we know are cont... 2 weeks ago | 32 mins Modeling Inventory Systems with @RISK: Lost Sales and Back Orders Steve Van Drew Whether of raw material, intermediate or final product, human or financial resource, or even resources such as hotel rooms and seats on a plane, inven... 4 months ago | 58 mins Load more