Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Connected Workplace Technologies: The Power of Secure IDs Nick Cavalencia, Techvangelism and Nils Wahlander, HID Organizations and institutions are adapting to a world that is almost unrecognizable from just over two years ago. The way we work, study, and receive... 1 day ago | 36 mins Workspace One Retail Industry Demo- Improving the Frontline Employee Experience Ed Durbin, Sr. Director of Global Retail Industry Group, and Dave Dwyer, EUC Solutions Engineer During VMware’s Workspace ONE Retail Indusrty demo you will learn how our modern management solution helps enable simplified and secure delivery and m... September 26, 2023 4:00pm Elevating Customer & Employee Experiences Through Fully Unified Communications Andy Spence; Independent Workforce Futurist; Jonathan Leaf, SMB Sales at RingCentral Meaningful communication, both internal and external, can help an organization deepen its relationships and perform better in the market, but it’s not... 3 days ago | 38 mins Resilience: Linchpin of Workplace Sustainability Kathleen Gramzay, Founder of Kinessage LLC In a recent CCNG Member Town Hall, Kathleen Gramzay lead a discussion on how resilience can be the linchpin of workplace sustainability and the impact... September 26, 2023 6:00pm Virtual tour: Zoom Experience Center Sheena Sacdalan, Naveen Subramaniam, Eric Barber Get a behind-the-scenes look to learn how we at Zoom approach hybrid work as we showcase our latest workplace innovations to help your business with y... 2 weeks ago | 24 mins Getting CX Complexity Under Control for Agents with WEM & Generative AI Beth Schultz, Vice President of Research and Principal Analyst, Metrigy; Dana Shalev, WEM LOB Head of Product Marketing, NICE Even as CX operations become steeped in advanced technologies such as AI and automation, the agent’s role is far from diminishing. In fact, offloading... 1 week ago | 38 mins The Future of Communication: Trends and Technologies Shaping UCaaS Sriram Sampath; Gaurav Anand; Moderator: Annu Kurian Alexander In today’s hybrid world, communication and collaboration technology play a critical part in ensuring that employee experience is seamless. Are you loo... October 4, 2023 4:30am Transforming Employee Experience with Microsoft Viva Anna Donnelly, Services Product Manager In this session, we’ll explore how you can create a more flexible remote environment with meaningful in-person collaboration where employees can thriv... 1 week ago | 31 mins CX Automation Will Create Massive Change in Contact Centers of the Future Robin Gareiss, CEO and Principal Analyst, Metrigy; Frank Fawzi, President and CEO, IntelePeer The pace of change in customer experience technologies is unprecedented. AI-enabled automation is generating efficiencies and benefits that will compl... September 28, 2023 3:00pm A step‑by‑step guide to planning and measuring digital employee experience (DEX) Robin Rowe, Ivanti & Chris Goettl, Ivanti When budgets are closely scrutinized you need to justify every investment, especially the long-term one which results aren’t visible overnight. Digita... 2 weeks ago | 40 mins Load more