Happy customers tend to be loyal customers, rewarding companies with their continued business. And when they fall in love with you, they become brand advocates. At NICE, we believe love is kindled with listening, blossoms with understanding, and thrives with care. We’re delighted to introduce our webinar series, which will demonstrate how you can grow customer love stories in your organization. Register for this webinar today, and learn how we can help make your customers fall in love with you.Read more >
Do you want to fuel the love of Chef at your company but don’t know how to get started? In this webinar, speakers from Chef and Adobe will have a live discussion on techniques for engaging your co-workers, sharing knowledge about Chef, and putting together a terrific party. We’ll talk about:
- Forming a permanent community inside your company
- Organizing tech days within the company
- Identifying and inviting guest speakers
- Explaining Chef to newbies
- Sharing knowledge across the company
- Getting distributed teams to participate
There's a lot of B2B content 'units' out there. A lot of 'stories' being told. To succeed, it's not enough to stand out, you have to matter. This session looks at why this is, how to matter - and secure both love and sales too.
Join this webinar with Simon Sanders, Head of Content at Pulse, to learn how to make B2b content so good - that customers fall in love with you. And then buy from you.
Many believe an IT service catalog is a vital element of a successful service management strategy, representing the capabilities and image of the IT organization. There’s no lack of seemingly sound advice. Then why is it the catalog is all too often where the service experience begins and ends, badly for the customer? What is the secret to a well-designed service catalog? Does it really require you to define your services at the outset? What is the customer’s role in a design?
In this presentation we shall explore how successful service businesses approach designing a service catalog customer love to use, including:
The 5 common mistakes with traditional IT service catalogs initiatives;
The role of a catalog in the customer’s service experience;
The relationship between a service portal, knowledge base, fulfillment process, and the catalog.
Every writer comes to the keyboard with a unique set of skills, experiences, and biases – how do you align teams of writers so that you speak with one voice – a clear, concise, compelling voice? Acrolinx content optimization software can help. It works within the authoring tools your writers love, and it guides them to follow your standards for style, tone of voice, terminology, spelling, and grammar. Join Scott Abel, The Content Wrangler, and PG Bartlett, SVP of Product Marketing for Acrolinx, for this free, one-hour presentation, and learn what Acrolinx can do for you and see Acrolinx in action and learn how to set it up, and how writers work within it.
As Acrolinx’s SVP of Product Marketing, PG Bartlett brings eighteen years of experience helping companies use technology to improve how they communicate. PG entered this market in 1994 when he became Arbortext’s head of product strategy, product management, and marketing. In 2007, two years after Arbortext was acquired by PTC, PG left to go to Quark as part of their new executive team. At the beginning of 2012, PG joined Acrolinx because he wanted to be part of a group that loves helping their customers create great language.
Join experts from Storage Switzerland, IBM and Atlantis Computing in this live webinar as they show you how to overcome the four most common obstacles to VDI designs so that users can love their virtual desktops while you dramatically reduce the cost. You will walk away with a strategy to deliver a MacBook Air type of performance at a Chromebook price.Read more >
We live in a digitally driven world. And while the direct interactions consumers have with brands has become as easy as clicking a "like" button or pinning an image, what drives passionate advocacy continues to rest squarely on your brand’s shoulders. Understanding how people see your brand around the world is critical in driving real business value. These insights allow top brands to empower their audience and gain genuine, organic word-of-mouth, which directly translates into increased relevance and financial value. Knowing where you stand could make the difference between continued global expansion and closing up shop.
Join Scott Abel, The Content Wrangler, Michele Westphall, Associate Producer of the Brand2Global Conference, and Alex Hunter, Former Head of Digital Marketing at Virgin Group for this free webinar. Our guests will talk about how some of today’s global brands are building passionate followings by leveraging the digital world in which we live and creating strong brand cultures.
You’ll hear about what matters most when building a global brand, why you need a global brand strategy that takes into account local needs, and how to empower your employees and customers as brand co-creators in this digital world. Don’t miss this exciting event, brought to you by your friends at the Brand2Global Conference.
We all know that when sales and marketing are in sync, deals close faster and revenues soar. The research tells us it’s true. Our gut tells us it’s true. But putting ideas into action isn’t always so easy. Marketing often lacks perspective on what’s really going on in the field, and how to best influence organizational change. So, we’re calling in an expert to give you insight into what it’s like to “bleed sales.”
Join Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce — and self-proclaimed “recovering sales rep” — as she discusses current trends in B2B marketing, and shares her perspective on how to build better marketing-sales relationships. In this webinar, you’ll learn:
- How to translate current buying trends into actionable playbooks
- Why your sales training isn’t sticking
- Why sales and marketing alignment is more important now than ever before
We know that contention between Sales and Marketing organizations impacts both top and bottom lines – and can lead to significant lost revenue potential and productivity issues in both organizations. With contributors and teams that speak very different languages, coming from different cultures, you need more than technology, tools, and automation to close those gaps.
There’s hard work required here for both Sales and Marketing organizations. At the leadership and operational level. And no roadmap to get that done.
The TAS Group is working every day to solve this issue. Maureen & Matt will share how they're working to increase understanding, awareness, and value between leadership and operational levels in order to optimize revenue from New & Base. It's challenging but do-able and worth it.
At Love Will Keep Us Together (Revenue Love, that is), you'll learn:
· Their strategies & cadence for staying connected
· Finding Comfort with Friction
· Enabling Marketers to be more responsive
· Listening, T&Is, Sales Kickoffs, participating on calls, ride-alongs
· How Sales is feeding back into marketing on issues targets care the most about
Gartner predicts that by 2017 more than 50% of companies will have implemented a BYOD (bring your own device) program. Whether you already have BYOD, or are planning for your BYOD future, security is likely one of your top concerns. Fortunately, when done right BYOD can increase employee productivity and workforce satisfaction while maintaining the security you need.
Unfortunately, many companies often struggle by implementing BYOD policies that are too intrusive to end-user’s personal devices. The business results and security benefits are lost altogether.
In this webinar you will learn how focusing on business apps and data can drive the mobile security you need with the BYOD your employees love.
Carlos Montero-Luque, Chief Technology Officer at Apperian will reveal:
• Why focusing on the true end-point of mobility, the apps and data, is the best approach to create a secure BYOD environment
• How a zero-touch, non-intrusive BYOD security approach increases employee productivity
• What practical steps you can take to simplify the complexity of supporting multiple devices, operating systems, and contingent workforce BYOD environments.
Do you love the bus? Of course you do! But do you know how to set up a "Love the Bus" event for 2011? Are you ready to get the word out to your community AND encourage parents, teachers and school administrators to celebrate "Love the Bus?" This STN webcast will give you the ideas, tools and motivation needed to get an event going in your area. "Love the Bus 2011" is your chance to help create a local education campaign designed to raise awareness about school transportation and an opportunity to thank the hundreds of thousand of people who make the ride to school safe for more than 25 million school children daily. Join us and learn how to make "Love the Bus 2011" work for you!Read more >
Big Data has come from nowhere to become an integral part of our daily lives. It is a new and compelling way to see and understand the world we live in. Sadly, the information security industry has yet to harness the power of big data because we just don’t understand it.
This presentation provides a clear, simple and useable perspective on big data to include:
· Big data analytics
· Where it came from
· Where it is now
· Where it’s going
· Privacy issues
· Potential data security uses
How do you deal with commonly encountered problems and bottlenecks that occur when trying to express and purify membrane proteins (MPs) for structural biology? Current Protocols (www.currentprotocols.com) and The Protein Society (www.proteinsociety.org) are pleased to present a free 1-hour webinar by two leaders in MP production: James Love, Head of Research for the New York Consortium on Membrane Protein Structure, will speak on challenges and solutions for working with MPs in E. coli, and Mark Dumont from the will discuss the same topics for yeast systems. Plus, Drs. Love and Dumont will answer your questions live!
- Advantages and disadvantages of yeast and E. coli expression systems
- Rapid high-throughput cloning, expression and purification procedures
- Vectors and tags
- Maximizing expression levels
- Cell lysis
- Protein stability and minimizing proteolysis
- Detergent selection
James Love is Head of Research for The New York Consortium on Membrane Protein Structure (NYCOMPS), one of nine specialized centers focusing on MPs as part of the Protein Structure Initiative: Biology. Dr Love has published on high-throughput methodologies developed specifically for integral MPs, which have been used to process more than 5,000 membrane proteins. With this work, NYCOMPS has solved many exciting membrane protein structures.
Mark Dumont is a Professor of Biochemistry and Biophysics at the University of Rochester Medical School. One of the Principal Investigators of the Membrane Protein Structural Biology Consortium, he has been involved in expression and purification of MPs as part of the Center for High Throughput Structural Biology, and the project for Structural Genomics of Pathogenic Protozoa. His work on MPs in yeast has spanned individual targets to genome-wide studies.
Who Should Attend:
Researchers who need to produce MPs for functional or structural studies (e.g., activity assays or crystallization).