The Business Continuity Institute (BCI) has just published its latest research project, The Emergency Communications Report. The annual report surveyed over 600 industry professionals, reviewing emergency communications and security incident response plans for organizations around the world. This year’s findings revealed that global businesses are increasingly aware that true business resiliency is a company-wide initiative that involves taking accountability for the safety of all staff—whether they are located in the office, at home or on the road. Respondents indicated that a diversity of departments, including business continuity, IT, security, facilities, HR and more had a stake in the management, planning and enforcement of their organization’s emergency communications plans, but that an opportunity exists to optimize these processes to account for a global, mobile workforce, as well as the increased complexity and frequency of critical events and physical security incidents.
Join Owen Miles, Managing Consultant from Everbridge, and Patrick Alcantara DBCI, Senior Research Associate at the BCI and the author of the report, for an engaging webinar that will discuss the research findings and share additional best practices for critical communications.
At the BCI World Conference in November, the Business Continuity Institute, supported by Zurich Insurance Group, launched their annual Supply Chain Resilience Report. This webinar is a presentation of some of the key findings of the report. This includes that nearly one in ten organizations are not aware of who their key suppliers are, leaving them open to severe disruption as they are unable to manage their supply chain effectively.Read more >
The results of the 2016 Cyber Resilience Survey confirm much of what we already suspected about the changing nature of the cyber threat and the way that cyber criminals have found new ways past corporate perimeter security. The increased difficulty of breaching perimeter security and the increased human resources available to cyber criminals has combined to produce a new point of attack. This is focused on the weakest link in the corporate security chain, which is now human beings rather than technology. The research shows clearly that phishing and social engineering is now the single top cause of cyber disruption, with over 60% of companies reporting being hit by such an incident over the past 12 months.
In this webinar, we will be looking at some of the findings from the study, and discussing what actions organizations can take to help improve their cyber resilience.
What are the threats facing your organization? The Business Continuity Institute's annual Horizon Scan Report, in collaboration with BSI, outlines what the main threats are according to business continuity and resilience professionals worldwide, segmented by region, sector and size of organization. Read the report, and if you have questions or want a better understanding of what it means, then makes sure you tune into this webinar.Read more >
Cette présentation sera utile aux gens souhaitant comprendre rapidement le cycle de la continuité du Business Continuity Institute ainsi qu’à ceux désirant effectuer une revue efficace avant de rédiger l’examen de certification de BCI. Forte de son expérience à titre de consultante, de conférencière et de formatrice agréée par le BCI (elle enseigne pour le BCI en Amérique du Nord et en Europe depuis plus de 5 ans), Marie-Hélène Primeau soulignera les éléments clés du cycle de la continuité du Business Continuity Institute et les mettra en contexte.Read more >
Returns are seen as the next big obstacle to overcome in eCommerce delivery. Savvy consumers say that their decision to buy online is increasingly influenced by the returns options on offer. Therefore, returns need to be easy and as convenient as possible for consumers. But shopper frustrations are running high. Almost half (43%) complained that it is often difficult to find information on the returns process on an eCommerce website.
MetaPack and Buck Consultants International are pleased to invite you to this 60-minute webinar on international returns, how they benefit your business goals and make a differentiator. Listen to industry experts Ton ter Laak (VP Sales Northern and Central Europe, MetaPack) and Patrick Haex (Managing Partner, BCI) as they present the latest insights of return preferences of online shoppers. How should you drive your returns to benefit your business? How important is tracking of returns for your customers’ experience? If so, how can you best implement this in your overall strategy? And what does it mean for owning the last mile/your carrier landscape?
The session will also include an overview of how MetaPack and BCI can help your business keep up with consumer demand and to ensure a fluid returns process.
What you will learn?
•Recent trends and development in international returns
•Impact of alternative service offerings
•Current and future return models to support customers’ demands
•Latest insight of customers’ expectations
•Effective cross border return management
•Returns influence on your carrier landscape
•Best practice examples
Given the rising concern for Supply Chain incidents amongst Business Continuity professionals (up 11 places to 5th in BCI Horizon Scan Research Report 2015), we will look at considerations for those businesses managing complex supply chains and a best practice approach for mitigating the associated risks.Read more >
James McAlister has been developing and facilitating exercises for over 30 years. He was the lead author for the BCI Good Practice Guidelines 2013 Chapter 06: Validation, which focuses on exercising. The webinar will introduce an exercise model and simple techniques to enable participants to conduct their own effective exercises.Read more >
In today’s economy, companies need to be highly focused on managing costs. Strategies involving far-flung suppliers with single-source, just-in-time contracts and outsourced manufacturing and assembly agreements are aimed at reducing costs and boosting the bottom line. This type of procurement strategy may increase profit margins, but it also significantly raises the risk and potential impact of an unexpected disruption in the supply chain. This is particularly true when little is known about key and critical suppliers and their business continuity plans.
The most recent port slowdown in the US had global ramifications. Eight months of failed labor talks with longshore workers have brought West Coast port congestion to a breaking point.
It is no wonder that the results from the most recent BCI/BSI Horizon Scan report showed that Supply chain disruption has risen by 11 places from 16th last year. As a global economy with so many interrelated processes, it is imperative that we evaluate and address third party risk with the utmost urgency in order to find a way to mitigate and manage them.
Approaches to addressing risk can vary greatly with what types of risk are considered acceptable along with the methods chosen to mitigate and minimize potential impacts. Assessing critical suppliers as well as those downstream Tier 2 and Tier 3 providers is a critical part of doing business in a globalized marketplace. Objective evidence of compliance, such as certification to international business continuity standards like ISO 22301, as well as updating supplier information on a regular basis is quickly becoming part of the initial screening process for choosing suppliers and maintaining a level of confidence and transparency.
Join us as we discuss best practice business solutions.
This presentation will be useful for newcomers who want to quickly understand the Business Continuity Institute Good Practice Guidelines lifecycle as well as individuals who want to do an efficient review before the CBCI examination. Based on her experience as practitioner, speaker and BCI approved instructor (teaching for BCI for more than five years throughout North America and Europe), Marie-Hélène Primeau will highlight the key elements of the BCI GPG lifecycle putting them into practical context.Read more >
The theme for Business Continuity Awareness Week 2016 is return on investment, a theme design to highlight the value of business continuity. During the week, Business Continuity Institute will be publishing a new paper highlighting what some of those returns are. These are returns that go beyond the obvious benefit of BC when disaster occurs, but rather they are returns that do not require the activation of the BC plan. Join Patrick Alcantara DBCI and Andrew Scott CBCI as they present some of the findings from this research.Read more >
So you have been requested to take on business continuity planning for your organization, but what does that really entail? This webinar has been compiled to give you an overview of what encompasses a business continuity programme, the foundation you should establish before you begin and some of the challenges you may face. The webinar can assist you:
- in deciding whether you wish to take on the role of business continuity manager,
- in preparing for your interview for the role; and
- in helping you to create your first 6-month action plan.
This webinar can also be shared with your Business Continuity Sponsor to help them to appreciate the scope of work involved in a business continuity programme and some of the essentials that need to be established before initiating any business continuity activities.
The Business Continuity Institute's latest research report - the Emergency Communication Report, supported by Everbridge - was published in early December, and this webinar is a presentation of some of the key findings.Read more >
Cross border eCommerce is in constant growth as consumers increasingly shop internationally. This opens new questions for retailers and brands: does speed really matters? Does offering multiple delivery options drive top line revenue? If so, how to support this from an Operations and Distribution perspective? And what does it mean for Marketing?
MetaPack and Buck Consultants International are pleased to invite you to this 60 minute webinar on European cross border eCommerce. Listen to industry experts as they present the latest about fulfilment models, distribution, and the impact of speed and service offerings on customer satisfaction, recurring revenue, shipping solutions and carrier options.
What you will learn?
•Recent trends and developments in European cross border eCommerce
•Impact of alternative service offerings such as delivery slots and delivery times
•Current and future distribution models to support customer expectations
•Cross border shipping solutions and related carriers
•Effective cross border returns management
•Best practice examples
This presentation will cover why we should care about the continuity of our supply chain as well as provide tips and explain the support of standards and good practices in managing supply chain continuity.Read more >
One of the critical success factors for any BCM programme is competent people to undertake all the BC roles that the programme requires. This webinar will explain how to plan a campaign of training and awareness to ensure that everyone who has a role in the programme knows what their role is and has the appropriate knowledge and skills to undertake their role.Read more >
Cette présentation traitera de pourquoi nous devons nous soucier de la continuité de la chaîne d’approvisionnement. Elle fournira également des trucs et expliquera le soutien que peuvent apporter les normes et les bonnes pratiques dans la gestion de la chaîne d’approvisionnement.Read more >
خلال هذا العرض سوف أقدم نظرة عامة عن دليل الممارسات المهنية الخاص بمعهد استمرارية الاعمال وذلك عن طريق توضيح ماهي استمرارية الاعمال وماهي اهميتها للافراد وللمؤسسات وللمجتمعات وماهي الممارسات المهنية الخاصة بالمعهد , وماهي العناصر الاساسية في دورة حياه ادارة استمرارية الاعمال والتي من خلالة تتحرك المؤسسة لتحسين المرونة التنظيمية الخاصة بها وكذلك سوف يتم توضيح كيفية المطابقة مع متطلبات المعيار القياسي الايزو 22301 بأستخدام الممارسات المهنية الستة الخاصة بمعهد استمرارية الاعمال .
هذا العرض سوف يقدم في اطار السعي لزيادة المحتوي العربي المتاح في علم استمرارية الاعمال
This webinar will explore the interrelationship between business continuity and risk, why they need each other to attract the attention of the C Suite and how to approach the implementation of an integrated framework for your organisation.Read more >
Just as any organization can face risks and threats and have vulnerabilities; the same is true with members of supply chains. Individual suppliers can be at risk through a variety of events, such as fires, floods, technology failures and power outages.
This webinar discusses risks to supply chains and will provide guidance on identifying those risks and defining strategies for mitigating them.
Today a proactive approach is needed to ensure the ability to adapt to unexpected risks ever more quickly and cost-effectively, to bounce back…resilience.
Resilience is the capability of an organization to deal with incidents that cannot be predicted and to adapt to changes over which we have no control. This presentation will explore the relationship between business continuity management and resilience and some of the ways to build a more resilient organization.
Dealing with what most businesses would classify as emergencies or serious incidents on a regular basis, the Armed Forces and emergency services have a high degree of built-in resilience, being primarily structured for contingencies. Having moved into business continuity after serving 10 years in the British Army Intelligence Corps, Laura Mazzara shares some of the key lessons she has identified from her Army experiences, and how they can be applied to business continuity. Charlie Maclean-Bristol will consider these lessons from a training perspective and how they can be practically applied to BC training.Read more >
This webinar will consider the complementary disciplines of security, crisis, business continuity and disaster response, blending theoretical and practical applications. It should interest practitioners and students of organizational resilience at advanced levels as it will bind together the various complementary disciplines necessary to become resilient into a single holistic approach. The webinar will aim to develop insights and discussion about how to match the needs of security and risk to the requirements of business continuity and impact management; and to identify the intuitive and learned skills to anticipate, respond to and recover from the many unwanted issues that can arise and threaten organizational capability.
It will be set in the context of a dynamic, changing world where new threats such as embedded terrorism, social media risk generation, food and logistics security, environmental issues, governance and legislation (as examples) can affect resilience significantly. Many of us look at single elements – this will combine many complementary and potentially conflicting elements in a single analysis and discussion.
The webinar will highlight the advantages of local emergency management (EM) agencies supporting business continuity (BC) programs. The webinar will cover the importance of BC, the placement of BC as a sub-set of EM, provide an overview of the PS Prep program, and most importantly, explain why local emergency management is the most appropriate organization to provide risk awareness as well as offer first level technical support for BC programs to local businesses. My presentation will conclude by offering a road-map for local emergency managers to follow in order to prepare themselves to take on the enhanced responsibility of providing this service.Read more >
Pandemics occur every twenty to forty years. This webinar will provide attendees with an understanding of the threat and associated issues that are synonymous with pandemics. It will take account of both the business and human aspects of this threat while not just considering businesses in isolation but as part of a greater supply chain.
The session will include:
•Definition of what a pandemic is and why it is so dangerous
•Brief history of pandemics
•Review what contagions are currently on the radar which could develop into a pandemic
•Overview of SARS and the resulting economic tsunami that it caused (cost the global economy an estimated $50 billion)
•Preparation within our critical national infrastructures
•Potential social effects and the knock-on impact on businesses
•Considering mitigation and contingency options
•Human Resource Management issues arising