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    • BCI Salary Benchmarking Report
      BCI Salary Benchmarking Report Patrick Alcantara DBCI (The BCI) Recorded: Jun 13 2017 1:00 pm UTC 43 mins
    • How much is my work worth? Am I getting paid enough? These are questions professionals often struggle with. The answers to the questions are nonetheless important as it determines job satisfaction and future career prospects. While there are salary reports available for many industries, there is a gap in data in the business continuity and resilience fields. The Business Continuity Institute has responded to this by conducting a comprehensive salary survey of business continuity and resilience roles, linking it with other factors such as educational attainment, work/supervisory experience and gender. Join Patrick Alcantara DBCI (BCI Research & Insight Lead) as he shares the results of the recently concluded BCI Salary Benchmarking Survey.

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    • Latest trends revealed: The 2016 BCI Emergency Communications Report
      Latest trends revealed: The 2016 BCI Emergency Communications Report Owen Miles (Everbridge) & Patrick Alcantara DBCI (BCI) Recorded: Jan 17 2017 2:30 pm UTC 59 mins
    • The Business Continuity Institute (BCI) has just published its latest research project, The Emergency Communications Report. The annual report surveyed over 600 industry professionals, reviewing emergency communications and security incident response plans for organizations around the world. This year’s findings revealed that global businesses are increasingly aware that true business resiliency is a company-wide initiative that involves taking accountability for the safety of all staff—whether they are located in the office, at home or on the road. Respondents indicated that a diversity of departments, including business continuity, IT, security, facilities, HR and more had a stake in the management, planning and enforcement of their organization’s emergency communications plans, but that an opportunity exists to optimize these processes to account for a global, mobile workforce, as well as the increased complexity and frequency of critical events and physical security incidents.

      Join Owen Miles, Managing Consultant from Everbridge, and Patrick Alcantara DBCI, Senior Research Associate at the BCI and the author of the report, for an engaging webinar that will discuss the research findings and share additional best practices for critical communications.

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    • The lessons from the 2016 BCI Cyber Resilience Survey
      The lessons from the 2016 BCI Cyber Resilience Survey Patrick Alcantara DBCI (The BCI) & Sonny Sehgal (Transputec) Recorded: Jul 21 2016 1:30 pm UTC 60 mins
    • The results of the 2016 Cyber Resilience Survey confirm much of what we already suspected about the changing nature of the cyber threat and the way that cyber criminals have found new ways past corporate perimeter security. The increased difficulty of breaching perimeter security and the increased human resources available to cyber criminals has combined to produce a new point of attack. This is focused on the weakest link in the corporate security chain, which is now human beings rather than technology. The research shows clearly that phishing and social engineering is now the single top cause of cyber disruption, with over 60% of companies reporting being hit by such an incident over the past 12 months.

      In this webinar, we will be looking at some of the findings from the study, and discussing what actions organizations can take to help improve their cyber resilience.

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    • Introduction to the BCI Good Practice Guidelines 2018 Edition
      Introduction to the BCI Good Practice Guidelines 2018 Edition Marie-Hélène Primeau, CPA, CA, MBCI, ISO 22301 Lead Auditor – Vice President, Premier Continuum Recorded: Feb 22 2018 5:00 pm UTC 56 mins
    • This webinar will introduce participants to the BCI Good Practice Guidelines 2018 Edition, which is the leading global guidance for business continuity and resilience professionals since it was first issued in 2001.

      Key Objectives:

      1.Introducing the Business Continuity Management (BCM) lifecycle that provides a framework to structure the approach to business continuity.
      2. An overview of the six professional practices within the BCM lifecycle
      3. A review of key changes between the GPG 2013 and the new GPG 2018 Edition.
      4. An overview of the BCI CBCI Certification Course based on the GPG 2018 Edition.

      Who is the webinar for?

      This webinar is relevant to anyone with a business continuity and resilience related role, which can include, but is not limited to, those working in risk management, information security, physical security, emergency management, facilities management, health and safety, communications and human resources.

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    • Q&A with David Thorp - Executive Director of the BCI
      Q&A with David Thorp - Executive Director of the BCI David Thorp Recorded: Sep 27 2017 1:30 pm UTC 27 mins
    • What does the future hold for the BCI?
      Discover with David Thorp, Executive Director of the BCI, how the leading institute for business continuity and resilience plans to contribute towards shaping the future of the business continuity and resilience industry.
      How will it widen its international network of professionals and organizations, and further develop thought leadership, research, and resources for the benefit of the business continuity and resilience community.
      This webinar will allow you to ask the questions that are most important to you, and have a first look of the BCI’s upcoming changes.

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    • BCI Horizon Scan Report 2017
      BCI Horizon Scan Report 2017 Gianluca Riglietti CBCI Recorded: Sep 18 2017 10:00 am UTC 25 mins
    • The BCI Horizon Scan has become a vital resource to those working in the fields of business continuity, risk or resilience, and as such it is getting a greater number of respondents from a wider range of countries and industries. The 2017 Horizon Scan Report showed that once again it was cyber attack that was the number one threat, with data breaches remaining in second place and network outages third. Adverse weather moved up three places to enter the top five along with security incident.

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    • Cross border returns – moving from a battleground towards a differentiator
      Cross border returns – moving from a battleground towards a differentiator Ton ter Laak (Vice President Sales Central & Northern Europe, MetaPack) & Patrick Haex (Managing Partner, BCI) Recorded: Mar 7 2017 2:00 pm UTC 61 mins
    • Returns are seen as the next big obstacle to overcome in eCommerce delivery. Savvy consumers say that their decision to buy online is increasingly influenced by the returns options on offer. Therefore, returns need to be easy and as convenient as possible for consumers. But shopper frustrations are running high. Almost half (43%) complained that it is often difficult to find information on the returns process on an eCommerce website.

      MetaPack and Buck Consultants International are pleased to invite you to this 60-minute webinar on international returns, how they benefit your business goals and make a differentiator. Listen to industry experts Ton ter Laak (VP Sales Northern and Central Europe, MetaPack) and Patrick Haex (Managing Partner, BCI) as they present the latest insights of return preferences of online shoppers. How should you drive your returns to benefit your business? How important is tracking of returns for your customers’ experience? If so, how can you best implement this in your overall strategy? And what does it mean for owning the last mile/your carrier landscape?

      The session will also include an overview of how MetaPack and BCI can help your business keep up with consumer demand and to ensure a fluid returns process.

      What you will learn?
      •Recent trends and development in international returns
      •Impact of alternative service offerings
      •Current and future return models to support customers’ demands
      •Latest insight of customers’ expectations
      •Effective cross border return management
      •Returns influence on your carrier landscape
      •Best practice examples

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    • Playing your part in building a cyber resilient organization
      Playing your part in building a cyber resilient organization Andrew Scott (The BCI) Recorded: May 16 2017 8:00 am UTC 46 mins
    • In the build up to Business Continuity Awareness Week, the Business Continuity Institute published six posters to help promote the week, each one highlighting a way in which each and every one of us can play a role in cyber security and help build a more resilient organization.

      The issues highlighted in these posters may seem basic, but the report to be published during BCAW shows why they are a real concern, and how, regardless of the security measures in place, slack security on the part of the user can be immensely damaging to organizations.

      This webinar reveals some of the findings of the report, and uses existing research to demonstrate how vulnerable our organizations can be.

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    • BCI webinar: A critical need for supply chain resilience
      BCI webinar: A critical need for supply chain resilience John DiMaria AMBCI (ISO Product Manager for BSI Americas) Recorded: Apr 28 2015 2:00 pm UTC 52 mins
    • In today’s economy, companies need to be highly focused on managing costs. Strategies involving far-flung suppliers with single-source, just-in-time contracts and outsourced manufacturing and assembly agreements are aimed at reducing costs and boosting the bottom line. This type of procurement strategy may increase profit margins, but it also significantly raises the risk and potential impact of an unexpected disruption in the supply chain. This is particularly true when little is known about key and critical suppliers and their business continuity plans.

      The most recent port slowdown in the US had global ramifications. Eight months of failed labor talks with longshore workers have brought West Coast port congestion to a breaking point.

      It is no wonder that the results from the most recent BCI/BSI Horizon Scan report showed that Supply chain disruption has risen by 11 places from 16th last year. As a global economy with so many interrelated processes, it is imperative that we evaluate and address third party risk with the utmost urgency in order to find a way to mitigate and manage them.

      Approaches to addressing risk can vary greatly with what types of risk are considered acceptable along with the methods chosen to mitigate and minimize potential impacts. Assessing critical suppliers as well as those downstream Tier 2 and Tier 3 providers is a critical part of doing business in a globalized marketplace. Objective evidence of compliance, such as certification to international business continuity standards like ISO 22301, as well as updating supplier information on a regular basis is quickly becoming part of the initial screening process for choosing suppliers and maintaining a level of confidence and transparency.

      Join us as we discuss best practice business solutions.

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    • BCI Webinar: You’ve got the job of business continuity - so where do you begin?
      BCI Webinar: You’ve got the job of business continuity - so where do you begin? Lynda Vongyer AFBCI Recorded: Mar 9 2016 2:00 pm UTC 61 mins
    • So you have been requested to take on business continuity planning for your organization, but what does that really entail? This webinar has been compiled to give you an overview of what encompasses a business continuity programme, the foundation you should establish before you begin and some of the challenges you may face. The webinar can assist you:

      - in deciding whether you wish to take on the role of business continuity manager,
      - in preparing for your interview for the role; and
      - in helping you to create your first 6-month action plan.

      This webinar can also be shared with your Business Continuity Sponsor to help them to appreciate the scope of work involved in a business continuity programme and some of the essentials that need to be established before initiating any business continuity activities.

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