When almost every other financial institution offers some form of mobile banking, how do you stay competitive? What do you do with this continuously growing and innovating channel to stand out, captivate and engage new audiences, deepen relationship and create new opportunities to grow your business?
Join Dan Weis, Senior Product Manager at Digital Insight, an NCR company and Eric Givens, Senior Director of Digital Banking, Arizona Federal Credit Union for a free, one-hour webinar where they will discuss 10 things your financial institution must do in order to get the most out of your mobile channel.
Join Bob Meara, senior analyst with Celent’s Banking practice, and Kambiz Asrar Haghighi, INETCO's VP of Product Management, for a 45 minute webinar to learn how to tap into your existing transaction data and access the rich customer analytics you need to drive banking engagement, adopt data-driven banking strategies, and speed up your profitability reporting cycles.
According to a recent Celent study, “62% of financial institutions strongly believe that customer analytics offers significant competitive advantages and 53% strongly feel they need a granular, holistic and forward-looking view of customers to be competitive." - Bob Meara, Senior Analyst, Celent’s Banking practice.
Key webinar takeaways:
* How transaction data plays a key role in helping you understand the customer experience
* How to move from Big Data talk to Big Data action with customer analytics
* Live data use case demonstration of the new INETCO Analytics for ATM solutions pack
All those who register for the webinar will receive a copy of its recording as well the corresponding whitepaper: Improving Banking Engagement with Customer Analytics
Short interview with Eva Eisenschimmel from Lloyds Banking GroupRead more >
Strong online and mobile banking solutions are a given for today’s financial institutions, but not all offerings are created equal. Product expert Sue Dumbauld will share how Digital Insight innovates to deliver a best-in-class customer experience that deepens engagement and grows profitability for banks and credit unions.Read more >
BECU discusses internal process improvements experienced with the INETCO Analytics self-serve analytics software. Learn how on-demand access to rich customer transaction data improves ATM placement, cash utilization and consumer banking engagement.Read more >
A successful Application Programming Interface (API) strategy relies heavily on concepts of open infrastructure and open data. The adoption of Open APIs in banking is thus an idea that has been met with excitement and, understandably, concern as well.
Attend this summit where our experts will discuss:
-What’s in it for banks/fintechs?
-What are the pitfalls when it comes to opening up APIs for banks and integrating into open APIs for fintechs?
-PSD2 - will you be ready (mostly a consideration for banks)?
-How should we (fintechs and banks) operate until the PSD2 is rolled out?
There is much debate on fintech startups disrupting the traditional banking sector. What gives fintech companies the edge over traditional banks and how can they focus their business to do more of it? Join our panelists as they discuss the technology and processes that set fintech startups apart and how these companies can add value to the traditional/challenger banking ecosystem.Read more >
Complex, costly, and outdated service models creates frustrated agents and upset customers that result in low productivity and low NPS scores. No longer do banks need to deal with disconnected processes, channels and systems resulting from decades of transaction centric servicing models. Thanks to digital technologies connecting bankers to customers like never before, the banking service will be forever changed.
Attend this live webinar on June 21th to:
- Learn directly from your peers on how to deliver this new vision today
- Become inspired about the ‘art of the possible’ for service innovation in the digital era
- See first hand an all omni-channel demo that spans both agent and customer facing channels
On the heels of launching its most successful online banking product in company history, OneUnited Bank is digitally transforming the community bank experience.
James Slocum, OneUnited Bank Chief Information Officer, shares how his IT team leveraged Salesforce App Cloud to bring its one to one customer experience online without compromising customer data and trust.
The evolution of banking systems has led to a surge in digital banking and has drastically changed the security regulatory landscape. Banks are now required to understand and comply with a slew of new regulations which are affecting all areas of banking but specifically security, risk management, how to authenticate users and protect data and services. During this webinar, we’ll review the latest trends in EU regulations, the implications they have for banks and discuss best practices on how banks can effectively and efficiently comply with evolving requirements.Read more >
Big data centric businesses in financial services have begun realising the benefits of leveraging data science in areas not only in risk, fraud, compliance and 360 view of customer but also,digital transformation in retail banking, improved trading strategies in capital marketing. In this webinar we will discuss all of these and deep dive into popular financial services centric applications for data science.Read more >
The “regulatory sandbox” announced by the FCA has caused a lot of tongue wagging. Created with the desire to encourage innovative developments, it has also been critiqued for the potential risks involved as well.
Join this panel where we will discuss:
-What are the implications of the sandbox to Fintech companies and incumbent players?
-What needs to be improved
-The role of the regulator
-Governing, developing and maintaining the sandbox
-How new regulations can help challenger banks
When a corrupt property dealer went to jail, the Manhattan based bank that Lady Susan Rice CBE worked for should have taken the loss as a bad debt. Instead they re-wrote the rule book; became property developers and built a business and shopping mall in the Bronx. The project was a commercial and social success. Susan asks that as bankers we spend more time factoring societal benefits into our business cases. She also observes that we express a business' success in monetary terms, but blame behaviours when things go wrong.Read more >
In this session, SAP Banking Global Solution team will provide a technical briefing on designing solutions for Financial Services on HANA Cloud Platform. This webinar will provide a deep-dive into HANA Cloud Platform capabilities, approach to building extensions and HANA cloud integration services. The use case for this session is on “Cloud For Customer”, a cloud CRM capability that is revolutionising customer engagement on Hana cloud platform.
Overview of HANA Cloud Architecture layers
Cloud for Customer: Overview of Services
Review of approach for building extensions on HCP
Building Integration based on HANA Cloud Integration
Demonstration of the use case on HCP
Geaorge Asgari, Architecture & Technology Strategy, SAP IBU Banking
Helmut Grimm, Sales Manager SME Banking - Line of Business Financal Services