WebRTC and ORTC essentially embed real-time media into the OS, and expose the controls via APIs. The result will be an entirely new communications ecosystem. Contextual communications becomes real, meaning we no longer will need to leave our apps to engage in voice, video or collaboration. This webinar details the impacts of communications moving from telecom into the new API economy, including risks and rewards for developers and service providers, key differences between WebRTC and ORTC, and critical upcoming challenges.Read more >
Are you prepared?
It’s headline news. Cyber attackers are increasingly more sophisticated and data breaches are becoming common place. Some say “it’s not a question of if you’ll be breached, but when”. You need a plan.
Even the most security-conscious organizations are not prepared for the necessary actions needed to gain control after a cyberattack. Preparing an emergency response communication plan keeps stakeholders informed following a breach. Taking an early communication approach will combat rumor and conjecture. The breach is now a business problem. From employees and customers to partner and suppliers – people need to be confident the situation is being addressed, managed, and resolved.
Communication is key.
Smart organizations view their security crisis-communication plan as an ongoing necessity. Get ahead of the reactive situation and decrease the uncertainty. Involve the company’s top leaders across the cross-functional organization. Create a framework for answering questions honestly and with integrity. Share information up front and often. Frequent detailed communication couple with action timelines creates confidence.
Get operational in real time.
You can’t control the communication cycle without having done some work in advance. A well-developed crisis response plan with different scenarios will train your team to operate in real time when the inevitable occurs. You can take control of the situation with timely communications.
Be prepared. Join us for our upcoming webinar to learn how to build a strong crisis-communication foundation for your organization.
See you online!
The HPE FireEye Team
This sessions covers our proven approach to success with benefits communication:
Get online—put your benefits information online and make your site easy to use.
Keep talking—engage with employees and their families year round.
Work smart—use free or low-cost resources and promote valuable services.
This webinar will explore these three steps and how to anchor your strategy. It will also include case studies from consumer-driven plans, results-based wellness programs and other successful campaigns.
Embedded Communications is exploding! Gartner estimates more than 26 billion embedded devices will be on the market in the next five years. This session will explore the drivers behind the rapid growth in embedded communications and the opportunities that exists for application providers to take advantage of Real Time Communications. The session will include use cases of how forward-thinking companies and app providers are leveraging embedded communications into their platforms to improve customer engagement and offer new product capabilities. We’ll answer the following questions:
- How do I embed Real Time Communications?
- How Cloud delivery models pave the way to easy integration to leveraging APIs, SDKs, and Quick Starts?
- What type of Communications and Collaboration capabilities can I embed into my Applications?
One of the biggest problems that IT leaders have is in managing all the legacy hardware-based PBX systems. They’re very complex to manage, they’re very expensive to setup and configure and they don’t provide the flexibility that most organisations are looking for.
Watch the video above to see Enzo Signore, CMO at 8×8, discuss how Enterprise Communications as a Service can enable organisations to overcome this issue and get the flexibility they need with their communications, to run their business at customer speed.
As cloud technologies revolutionize the business model of enterprise computing, the telecommunications industry is leveraging the potential of Network Function Virtualization (NFV) as a telco flavor of network cloud computing. Cloud computing in communications opens the market to CSPs or Enterprises to take advantage of communications services without owning the equipment or the network – similar to cloud computing in enterprises where the actual computing is done in a data center not owned by the customer. The full range of NFV benefits can be better realized by adopting a fresh approach to service development, instantiation and configuration that builds on the strengths of this computing model. With the NFV and cloud computing approach, services are built differently and run differently but should be consumed like services based on a legacy, non-NFV platforms. These new differences require a new model of thinking, consideration of the inherent trade-offs when planning solutions or services and an understanding of the design patterns that achieve the best results in the most efficient way. This webcast will cover –
-Cloud business model for driving NFV services
-The timeline on how to get to Cloud Communications
-The VNF Cloud requirements for Communications
For workers in all kinds of organizations, a good and ‘productive’ day too often seems to be defined by numbers. The number of emails sent and the elusive triumph of InBox Zero. The number of files shared through DropBox or collaborated on through Google Docs. The number of messages answered/read/posted through Facebook or WhatsApp. The number of channels on Slack.The number of direct messages on Twitter. The number of video conversations on Skype. Somehow, these numbers have come to define employee productivity and even worth.
That’s a problem. There is a communications engagement paradox. Because there are so many forms of communication, accompanied by massive pressure to ‘just get it done,’ we might actually be communicating less effectively. The truth is that we are spending so much time and energy in the everyday ‘doing’ that there is no ‘knowing’ in relationship to which efforts drive engagement and action over time. Without ever ‘knowing,’ a communication engagement gap between sender and receiver is bound to grow.
Join us to discover new technologies in unified communications and how to drive engagement in the cloud.
Taking the pulse of your constituents and finding ways to communicate with them directly is not easy. Join EfficientGov, Grant Communications and Votifi in this 45-minute webcast discussing new options for enhancing communication with your constituents.
Grant Communications specializes in enabling municipalities to deliver messages (about school systems, ecoonomic development, etc.) directly to the public. Getting your message through to voters and taxpayers is not easy. Grant will provide a brief case study on its work with communities large and small.
Votifi is an online polling company providing constituents with the opportunity to communicate through a "polling widget."
When working with state and governmental agencies, it can be tough to navigate the communications divide. With ever-changing requirements and fast-paced IT landscapes, how do you keep up with your organization's demands and streamline your communications? Join this webinar to hear how MHM Services, a mental health expert, tackles the ever-changing requirements and IT landscape to deliver the highest level customer service. See how 8x8’s unified communications help alleviate headaches and enable MHM to connect with over 6,000 clinical, managerial and administrative professionals nationwide.Read more >
Done right, expanding your organization internationally can be a boon to your business. Done wrong, it becomes a minefield. To expand across borders, your communications infrastructure must be global-ready. This webinar will guide you through which pitfalls to avoid and what to look for in a global-ready communications system. In this eye-opening webinar, experts will discuss:
· Creating a local presence in your target countries
· Ensuring consistently high call quality in any location
· International regulatory and emergency services concerns
· Number porting considerations
You can analyze the data in your UC solution to turn up insights that lead to better decisions and strategic business moves. Learn how you can use your VoIP and unified communications system as a source for big data to find answers that enable:
Better management of your communications infrastructure
Expense, time, and resource reductions
Improved customer experience
Beach Trading Company is a leading online retailer of cameras, video, home entertainment and other consumer electronic products. To enable business growth, IT management needed to replace their outdated, legacy PBX, which could only handle 46 calls at a time. The company was at a cross-roads: find another on-premises solution, go hybrid, or make the leap to cloud.
Attend this live event to hear from Beach Trading Company's Director of IT, Charles Bender, where you'll learn how your business can go from outdated to modern in less than two months. Gain insights on how analytics-driven customer communications can help your business grow and how multi-location businesses can reduce costs while scaling and adopting mobile excellence.
How we work has changed. Email and instant messaging aren’t sufficient to meet the demands of current business workflows. At the same time, customer-facing workers need to build stronger relationships and foster trust quickly and efficiently.
Learn about how unified communications and cloud collaboration tools are empowering today’s businesses to operate more effectively, facilitate streamlined collaboration, and make a difference with customers. You'll hear from leading industry experts on how UCaaS is rapidly changing business communications, processes and workflows in 2017.
What does it mean to have an enterprise-grade cloud communications solution? Many providers may claim to offer it, but not all can deliver. And if always-on, reliable and global communications are mission-critical for your business, you need to ensure your cloud provider is making the "grade".
In this complimentary webinar, we will discuss 8 standard elements that all companies should look out for when exploring a cloud communications solution, including:
The flexibility to extend international services and global reach
Potential risks of downtime and non-compliance when solutions are not enterprise-grade
The ability to integrate with contact center, CRM and productivity applications
Who should attend:
CIOs, Directors of IT or Infrastructure
Anyone interested in unifying their communications and collaboration infrastructure onto a single, secure, reliable platform – simply
Those seeking a way to replace outdated or disparate legacy systems across multiple locations.
Navigating through the changing communications technology landscape (not to mention ever-changing vendor hype) can be a challenge for any business or technology professional charged with managing the oversight of assessing, designing, selecting and installing new technologies.
In this fast-paced session the senior FOX GROUP leaders will provide you with their insights to help you navigate this complex changing new world of UC, VoIP, telecom and Internet of Things. They separate the fact from fiction with an objective, vendor-neutral perspective based on extensive experience helping enterprise, government and non-profit organizations of all sizes assess, select and deploy next generation technology solutions.
Join us for a 'Fireside Chat' with international Communications Technology Expert, Roberta J. Fox, Chairman and Chief Innovation Officer of FOX GROUP Technology, as she presents the top trends, issues and considerations in Unified Communications , Telecommunications and Internet of Things. She will be joined by Stephen W. Lawson, Chief Technology Advocate who will provide his insight and opinions from an IT operations and human resource perspective.