Cloud PBX in Office 365 provides the features you need to eliminate traditional PBX systems and the associated costs. It includes common calling features like transfer, hold, and call resume, allowing your assistance to receive calls on your behalf or answer calls for other team members when they're unavailable.
PSTN Calling offers local, long distance, and international calling, so you can reach the people who are important to your business with a choice of calling plans.
Join this webcast to:
- Learn how to protect your privacy and intellectual property with built-in encryption
- Find out about rapid provisioning to get, assign, and use new phone numbers in minutes
- Discover number porting, which allows you to use your existing phone numbers with Microsoft calling plans
This webcast is part of our Complete cloud communications series. Sign up for this session, or the entire series today!
WebRTC and ORTC essentially embed real-time media into the OS, and expose the controls via APIs. The result will be an entirely new communications ecosystem. Contextual communications becomes real, meaning we no longer will need to leave our apps to engage in voice, video or collaboration. This webinar details the impacts of communications moving from telecom into the new API economy, including risks and rewards for developers and service providers, key differences between WebRTC and ORTC, and critical upcoming challenges.Read more >
Are you prepared?
It’s headline news. Cyber attackers are increasingly more sophisticated and data breaches are becoming common place. Some say “it’s not a question of if you’ll be breached, but when”. You need a plan.
Even the most security-conscious organizations are not prepared for the necessary actions needed to gain control after a cyberattack. Preparing an emergency response communication plan keeps stakeholders informed following a breach. Taking an early communication approach will combat rumor and conjecture. The breach is now a business problem. From employees and customers to partner and suppliers – people need to be confident the situation is being addressed, managed, and resolved.
Communication is key.
Smart organizations view their security crisis-communication plan as an ongoing necessity. Get ahead of the reactive situation and decrease the uncertainty. Involve the company’s top leaders across the cross-functional organization. Create a framework for answering questions honestly and with integrity. Share information up front and often. Frequent detailed communication couple with action timelines creates confidence.
Get operational in real time.
You can’t control the communication cycle without having done some work in advance. A well-developed crisis response plan with different scenarios will train your team to operate in real time when the inevitable occurs. You can take control of the situation with timely communications.
Be prepared. Join us for our upcoming webinar to learn how to build a strong crisis-communication foundation for your organization.
See you online!
The HPE FireEye Team
Whether using an on-premises or cloud based UC solution, reliable and SLA driven connectivity is critical to ensure that your enterprise business productivity and presence is not impacted.
Join Versa Networks and S-NET Communications as we provide insights into how a software-defined WAN (SD-WAN) delivers the improved and reliable secure connectivity for your enterprise voice and video services. S-NET Communications is an industry expert in cloud communications solutions, removing complexity from IT and enabling enterprises and SMBs to collaborate and connect from any location and any device.
Learn from their experience in integrating SD-WAN into their portfolio to deliver more secure and reliable services so their customers can attain faster data transfers and a more positive user experience for their business voice services.
This sessions covers our proven approach to success with benefits communication:
Get online—put your benefits information online and make your site easy to use.
Keep talking—engage with employees and their families year round.
Work smart—use free or low-cost resources and promote valuable services.
This webinar will explore these three steps and how to anchor your strategy. It will also include case studies from consumer-driven plans, results-based wellness programs and other successful campaigns.
Embedded Communications is exploding! Gartner estimates more than 26 billion embedded devices will be on the market in the next five years. This session will explore the drivers behind the rapid growth in embedded communications and the opportunities that exists for application providers to take advantage of Real Time Communications. The session will include use cases of how forward-thinking companies and app providers are leveraging embedded communications into their platforms to improve customer engagement and offer new product capabilities. We’ll answer the following questions:
- How do I embed Real Time Communications?
- How Cloud delivery models pave the way to easy integration to leveraging APIs, SDKs, and Quick Starts?
- What type of Communications and Collaboration capabilities can I embed into my Applications?
One of the biggest problems that IT leaders have is in managing all the legacy hardware-based PBX systems. They’re very complex to manage, they’re very expensive to setup and configure and they don’t provide the flexibility that most organisations are looking for.
Watch the video above to see Enzo Signore, CMO at 8×8, discuss how Enterprise Communications as a Service can enable organisations to overcome this issue and get the flexibility they need with their communications, to run their business at customer speed.
As cloud technologies revolutionize the business model of enterprise computing, the telecommunications industry is leveraging the potential of Network Function Virtualization (NFV) as a telco flavor of network cloud computing. Cloud computing in communications opens the market to CSPs or Enterprises to take advantage of communications services without owning the equipment or the network – similar to cloud computing in enterprises where the actual computing is done in a data center not owned by the customer. The full range of NFV benefits can be better realized by adopting a fresh approach to service development, instantiation and configuration that builds on the strengths of this computing model. With the NFV and cloud computing approach, services are built differently and run differently but should be consumed like services based on a legacy, non-NFV platforms. These new differences require a new model of thinking, consideration of the inherent trade-offs when planning solutions or services and an understanding of the design patterns that achieve the best results in the most efficient way. This webcast will cover –
-Cloud business model for driving NFV services
-The timeline on how to get to Cloud Communications
-The VNF Cloud requirements for Communications
For workers in all kinds of organizations, a good and ‘productive’ day too often seems to be defined by numbers. The number of emails sent and the elusive triumph of InBox Zero. The number of files shared through DropBox or collaborated on through Google Docs. The number of messages answered/read/posted through Facebook or WhatsApp. The number of channels on Slack.The number of direct messages on Twitter. The number of video conversations on Skype. Somehow, these numbers have come to define employee productivity and even worth.
That’s a problem. There is a communications engagement paradox. Because there are so many forms of communication, accompanied by massive pressure to ‘just get it done,’ we might actually be communicating less effectively. The truth is that we are spending so much time and energy in the everyday ‘doing’ that there is no ‘knowing’ in relationship to which efforts drive engagement and action over time. Without ever ‘knowing,’ a communication engagement gap between sender and receiver is bound to grow.
Join us to discover new technologies in unified communications and how to drive engagement in the cloud.
Taking the pulse of your constituents and finding ways to communicate with them directly is not easy. Join EfficientGov, Grant Communications and Votifi in this 45-minute webcast discussing new options for enhancing communication with your constituents.
Grant Communications specializes in enabling municipalities to deliver messages (about school systems, ecoonomic development, etc.) directly to the public. Getting your message through to voters and taxpayers is not easy. Grant will provide a brief case study on its work with communities large and small.
Votifi is an online polling company providing constituents with the opportunity to communicate through a "polling widget."
Are you concerned about the advancement of AI and cloud technology and how they will impact your business communications? Or perhaps you’re looking for ways to get your business communications AI ready? If you answered yes to either of these, then save your spot at this webinar now.
The hype surrounding AI and its imminent take-over of the business world is creating a sense of panic. But whereas AI, just like cloud technology, is sure to become a driving force as we look to the future of business communications, there is no need to jump in at the deep end and throw all your resources at it just yet.
Join us for this webinar in which we’ll explain the current state of play for AI (spoiler alert: humans are not going anywhere for a while) and cloud technology and impart some useful ways you can prepare your business communications.
Chris Peterson, SVP of Operations at RingCentral, will talk you through:
- Key trends in cloud communications
- The importance of cloud communications
- Team collaboration
- Open platforms
- AI hype vs. reality
- How your business can create value with AI
When working with state and governmental agencies, it can be tough to navigate the communications divide. With ever-changing requirements and fast-paced IT landscapes, how do you keep up with your organization's demands and streamline your communications? Join this webinar to hear how MHM Services, a mental health expert, tackles the ever-changing requirements and IT landscape to deliver the highest level customer service. See how 8x8’s unified communications help alleviate headaches and enable MHM to connect with over 6,000 clinical, managerial and administrative professionals nationwide.Read more >
You can analyze the data in your UC solution to turn up insights that lead to better decisions and strategic business moves. Learn how you can use your VoIP and unified communications system as a source for big data to find answers that enable:
Better management of your communications infrastructure
Expense, time, and resource reductions
Improved customer experience
Done right, expanding your organization internationally can be a boon to your business. Done wrong, it becomes a minefield. To expand across borders, your communications infrastructure must be global-ready. This webinar will guide you through which pitfalls to avoid and what to look for in a global-ready communications system. In this eye-opening webinar, experts will discuss:
· Creating a local presence in your target countries
· Ensuring consistently high call quality in any location
· International regulatory and emergency services concerns
· Number porting considerations
Beach Trading Company is a leading online retailer of cameras, video, home entertainment and other consumer electronic products. To enable business growth, IT management needed to replace their outdated, legacy PBX, which could only handle 46 calls at a time. The company was at a cross-roads: find another on-premises solution, go hybrid, or make the leap to cloud.
Attend this live event to hear from Beach Trading Company's Director of IT, Charles Bender, where you'll learn how your business can go from outdated to modern in less than two months. Gain insights on how analytics-driven customer communications can help your business grow and how multi-location businesses can reduce costs while scaling and adopting mobile excellence.
Viacom, a 12.5 billion dollar company, is home to many of the world’s most premier entertainment brands, including: Bet, CMT, Comedy Central, MTV, Paramount, Nickelodeon, and more.
In an effort to help their people make the most of their benefits and enable more informed healthcare decisions, Viacom launched a comprehensive benefits platform in 2015. Powered by Castlight Health, this platform was designed to simplify the benefits experience for employees, while providing real-time reporting and actionable insights for administrators.
In this webinar, Viacom Vice President of Employee Benefits, Adam Entenberg, and Castlight Vice President of Sales and Alliances, Seth Cohen, co-present on the foundations of the program and to-date results.
Key areas of focus will include:
• Personalized Outreach: How tailored communications and recommendations can help drive engagement.
• Actionable Insights: How Viacom mined user data to trigger highly personalized and targeted campaigns.
• Integrated Platform: What an integrated platform can do to simplify benefits administration and utilization.
How we work has changed. Email and instant messaging aren’t sufficient to meet the demands of current business workflows. At the same time, customer-facing workers need to build stronger relationships and foster trust quickly and efficiently.
Learn about how unified communications and cloud collaboration tools are empowering today’s businesses to operate more effectively, facilitate streamlined collaboration, and make a difference with customers. You'll hear from leading industry experts on how UCaaS is rapidly changing business communications, processes and workflows in 2017.