The impact and potential benefit of social media to financial service companies is constantly evolving. How can social media be used to support engagement within your business, and thereby help employees to become advocates to positively affect the external reputation of your brand?Read more >
In today’s BI market - fuelled by “Big Data” hype - the panacea vision of self-service, ad-hoc BI is back with a vengeance and this time it is wearing Data Discovery clothing. Although Data Discovery has an important place in our BI arsenal, the Data Discovery vendors are over hyping their benefits and through their implied "everyone is an analyst" messaging they are trying to force-feed analyst-focused ad-hoc / self-service / Data Discovery tools to regular end-users, and we have seen many times before how badly that ends up.
Everyone is not an analyst, most people need information in the flow of their everyday activities, and realizing this is the key to not repeating the mistakes of the past
During this session, you will learn:
•About the enduring allure of ad-hoc/self-service BI and the paradox at its heart
•Why the current market hype around self-service / Data Discovery is wrong because it ignores the 2 types of BI: "analyst BI" and "end-user BI"
•How to make a clear distinction between analysts and regular end-users of BI
•How to deliver a new style of BI that fits the needs of end-users
Join Donald for this no holds barred session and hear his rousing call to arms, as he encourages you to join him in the fight against self-service BI as you look to drive BI adoption towards 100% in your organization.
Chat is an excellent channel to improve service desk productivity, but when dealing with complex issues, it’s sometimes not enough. If your chat solution is implemented in a standalone silo, then customers may have to transfer to phone support when their issues go beyond the point of text, resulting in a disjointed customer experience. But if the chat transitions directly into a screen-sharing session, the support agent can instantly see and resolve the issue while maintaining a seamless conversation. This session will outline how to increase the value and power of chat through integrating it with other solutions such as remote support, knowledge bases, CRM and more. Turn your service desk into a one-stop-shop with a modern, integrated approach to support.Read more >
Businesses around the world have recognised “data management and analytics” as one of the key areas where they are investing time and money. The demand for this push is largely due to new regulations as well as pressure from customers and investors.
From digital banks which visualise your spending habits, to predictive analytics helping understand consumers’ financial habits, and even to how Big Data can be used to fight fraud and reduce risk, join this panel where industry luminaries will tackle the different opportunities that analytics can unlock.
Is Regtech the new Fintech? The definition of Regtech differs depending on who you speak with. New fintech companies are now finding themselves having to comply with regulations for the first time. How will these affect them and how does this differ from incumbent organisations?
In this panel session, we will discuss:
-what are the existing regulated entities?
-how do new regulations affect banks vs. fintech start-ups
-how should fintech start-ups prepare for these regulations?
-the difference between new regtech companies and existing tech companies providing regulation services
-do regulators have the scope to accommodate Fintech companies?
IFLR Women in Business Law Group members are invited to join a webinar on Speaking with Confidence. Topics include:
• Making an impact
• Connecting with the audience
• Body language and non-verbal cues
• Remaining authentic and credible
• Developing your own voice an style
• Planning and preparation - structuring what you want to say
• Speaking without notes
• Using visuals to maintain interest
• Controlling nerves
Speakers: Tish Clyde, SVP Global Industrial Relations & Employment Counsel, DHL; Caroline Donald, International Chief of Staff, Legal Department, Executive Director & Senior Counsel, Goldman Sachs; Sarah Harper, Vice President, Senior Legal Adviser, Visa Europe; Marianne O'Connor, Associate, Career Savvy Women;
Gemma Varriale, EMEA Editor, IFLR
Digital developments are opening new paths that are making Regulation and Compliance not only constraints but also business opportunities to redefine the rules of the compliance game, make them more palatable, more efficient, cheaper and also open commercial prospects to providers of digital products and solutions aiming at using technology with regulation and compliance.
The So-called REGTECH sector is fast becoming particularly relevant in the fields of fintech and insurtech, using blockchain in particular as a key infrastructure to improve compliance in financial services, insurance but also trade.
This webinar will discuss how these new advances can help with the challenges institutions face in complying with challenges such as Know-Your-Customer (KYC) and data sharing.