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    • Automation: Making the Handshake Between IT Service Management Past and Future
      Automation: Making the Handshake Between IT Service Management Past and Future Dennis Drogseth, Research VP at Enterprise Management Associates and Tony Beeston, Principal Product Marketing Manager at CA Recorded: Sep 12 2018 3:00 pm UTC 48 mins
    • The pressure is on for IT service management (ITSM) teams, and IT as a whole, to deliver value more effectively in support of a widening variety of IT and business initiatives. Moreover, the challenges facing IT have become only greater thanks to trends like cloud, agile, and digital transformation. The need to create a bridge between a reactive past and a more dynamically proactive future is clear. And while there are many factors needed for moving forward, automation is consistently emerging as a leading catalyst for positive change.

      Join EMA Research VP Dennis Drogseth and Tony Beeston from CA Technologies on this webinar that will draw on extensive EMA research and consulting to examine how ITSM and IT as a whole must evolve, to support a more dynamic, and digitally driven business environment, and why automation is central to that story. There will be a closer look at critical areas where automation can contribute including:

      - Self-service
      - Incident management
      - Change management/disaster recovery
      - CMDB data assimilation and currency
      - Support for hybrid cloud
      - Support for agile/DevOps
      - The AI/Automation handshake

      Guidelines for going forward with a more cohesive and effective automation strategy will be provided as well as a look at the value CA automation solutions can bring when addressing today’s and tomorrow’s ITSM challenges.

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    • Bringing Order to the Chaos of Health and Safety Management
      Bringing Order to the Chaos of Health and Safety Management Sam Abadir, Director of Product Management, Lockpath Recorded: Oct 31 2017 1:00 pm UTC 29 mins
    • Health and safety management has its share of chaos, and a hard hat won’t help. Workplace accidents can result in OSHA fines, or lawsuits can damage the company’s reputation. Even when all goes well, health and safety professionals are buried in compliance paperwork. In this one-hour webinar led by Lockpath’s Sam Abadir, you’ll discover:

      • The current trends within health and safety risk management
      • Common challenges organizations face with health and safety compliance
      • Where your organization falls on the health and safety maturity model

      You will also learn how integrating health and safety into a governance, risk management and compliance program can create a more efficient and effective health and safety program.

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    • Best Practices for Each Stage of a Contract Lifecycle Management Implementation
      Best Practices for Each Stage of a Contract Lifecycle Management Implementation Tim Cummings, CEO, IACCM and Skip Walter, VP Product Management, Conga Recorded: Apr 17 2018 6:00 pm UTC 60 mins
    • Contract lifecycle management (CLM) software helps firms optimize business transactions by linking five essential stages. However, fewer than one in five of all CLM customers captures all the strategic values a CLM implementation can bring.

      We don’t want that to happen to you or your organization so we’ve put together a webinar that will highlight the best practices for professionals to follow when embarking on a CLM project.

      Register to watch IACCM CEO Tim Cummins and Conga VP of Product Management for CLM Skip Walter chat about:

      - Learn how to engage with stakeholders early and managing their expectations

      -Have a solid and funded business case that drives later stages of implementation --- not leaving any money on the table

      -Boost efficiency while overcoming bottlenecks and pitfalls

      -Realize the importance of getting contract management right

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    • BrightTALK Masterclass Series: Time Management
      BrightTALK Masterclass Series: Time Management Abigail Barnes, Author of Time Management for Entrepreneurs Recorded: Aug 20 2018 3:00 pm UTC 56 mins
    • This webinar is part of BrightTALK's Masterclass Series.

      Do you often become overwhelmed because of all the things you have going on in your life? Do you wish you could be more confident in your endeavours but see yourself continuing to take on more and more?

      Join this Masterclass where you will learn:
      -How to stop feeling overwhelmed by your to-do list
      -How to prioritise your activities
      -How to avoid distractions & maintain focus

      Abigail Barnes is an award-winning entrepreneur and author of Time Management for Entrepreneurs, a book that helped thousands of readers learn how to prioritise their time and resources, increase their efficiency and create more of the results they want.

      Abigail understands human motivation and uses her life-changing wake-up call to inspire, motivate, and show audiences how they can transform their lives and results in turning fear of change into their foundation for success.

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    • How to Stay on Top of Users’ Identities and their Access Rights
      How to Stay on Top of Users’ Identities and their Access Rights Dave Bryant, Product Management Director, Ivanti Upcoming: Nov 14 2018 5:00 pm UTC 53 mins
    • With the widespread adoption of cloud services and mobile devices, today’s modern IT environment has experienced rapid change. Your users now need access to dozens of applications to do their jobs from day one. Onboarding users has become more complex and time-consuming for IT, especially if undertaken manually. And when users leave or change roles, deprovisioning access to applications is often last on the list of tasks or slips through cracks completely.

      How do you give an increasingly diverse and mobile group of users, access to the applications they need and stop them circumnavigating IT to get what they want? To keep your users productive, the best solution is a policy-driven identity and access management (IAM) system to ensure they are accurately identified from day one and to automatically remove access when a user leaves. By providing access to only the systems, applications and data your users need you also reduce the attack vector, common when users have more entitlement than required.

      Join Dave Bryant, product management director for Ivanti Identity Director, in this introductory webcast to understand:

      • Why it’s important to adopt an identity-based approach to control user access to systems
      • How automated onboarding and offboarding can improve productivity
      • What are the key components you need in a scalable IAM solution?

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    • Re-Inventing IT Service Management with Artificial Intelligence
      Re-Inventing IT Service Management with Artificial Intelligence Rich Graves, Director of Product Management @ ServiceAide Recorded: Jul 18 2018 6:00 pm UTC 48 mins
    • Artificial Intelligence has finally come to IT Service Management in the form of a Virtual Agent that can act as a Level-0 analyst. This webinar will explain how Luma, a virtual agent can perform the duties of a Level-0 technician, freeing organizations from the high cost of manning a help desk and providing round-the-clock support. You will see Luma in action, automating self-service, guiding users to create actionable tickets, performing knowledge lookups, and automating tasks such as reset password. Users stay informed of ticket status and can provide feedback whenever and wherever they are through the channel of your choice. Since a Level-0 tech should also unburden senior techs, you’ll see how Luma helps level-2 technicians improve their productivity by managing and assigning tickets, automatically following up with users, and enabling users to access and update ticket information without a human technician in the loop. Finally, see the no-coding tools available to create unique capabilities for your organization if the 200+ out of the box skills need to be extended.

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    • Project Finances Made Easy
      Project Finances Made Easy Rick Morris, R2 Consulting and Alf Abuhajleh, CA Technologies Recorded: Sep 25 2018 4:00 pm UTC 42 mins
    • Finance managers are rarely included in project planning, and if they are involved in the project tracking it is usually in a passive way. At the same time, all stakeholders expect to have the latest project financial situation available on demand and customized for their personal use. And if that weren’t enough, there’s often no integration between project and financial management systems. But it doesn’t have to be this way.

      Join agile project management expert Rick Morris of R2 Consulting for an overview of how financial managers can take charge of project finances and use their expertise to add new value to the organization.

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    • How To Use Crypto Currencies As A Fixed Income Solution
      How To Use Crypto Currencies As A Fixed Income Solution Tim Enneking, Founder of Crypto Asset Management. Recorded: Sep 12 2018 7:00 pm UTC 28 mins
    • Most of us have heard about crypto “currencies”, ICOs and the tremendous volatility and risks involved. Is there any rationality in this space? Is there any room for a more traditional investor – or is investing in crypto anything but a crap shoot?

      The fact of the matter is that there is already quite a broad range of investments available in the crypto space, many of which carry far less risk and a far higher level of security than one might believe from general media reporting on the crypto sector.

      This session will briefly touch on all of the major categories of investments in the crypto space and then focus on the various fixed-income and pseudo-fixed-income investments which already exist. It will conclude with a brief look at where the sector is going – which we know with relative certainty because the “fiat” space (the traditional financial sector) has already been there…

      About Tim

      Timothy is the founder and the primary Principal of Crypto Asset Management, LP ("CAM"). Prior to founding CAM, Mr. Enneking was the founder and investment manager for the Crypto Currency Fund (“CCF”), one of the world's first private funds focused on cryptocurrencies.

      Prior to operating CCF, Mr. Enneking founded and managed Tera Capital Fund, a fund of funds focused on Eastern Europe (established in 2004). Simultaneously, in 2013, he was engaged to manage the world’s first Bitcoin fund.

      Mr. Enneking also has extensive M&A experience, having completed more than 70 transactions with an aggregate transaction value of over US$12 billion. He speaks near-native French and Russian, as well as German. He has five university degrees, all in international business and law.

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    • OCC 2018 Part 3: Change Management to Address New Regulations
      OCC 2018 Part 3: Change Management to Address New Regulations Sam Abadir, Director of Product Management, Lockpath Recorded: Jan 25 2018 5:00 pm UTC 31 mins
    • The Office of the Comptroller of the Currency (OCC) recently released its operating plan priorities for 2018. A top priority is change management to address new regulation requirements. Whether you’re a banker or service provider to the financial industry, you may be aware of updated or new regulations like the National Flood Insurance Reform Act of 1994, the Military Lending Act, and the Prepaid Card Rule. In this webinar, you’ll learn what OCC’s Compliance and Community Affairs (CCA) Department intends to focus on and the role of technology in managing compliance and risk.

      Attendees will learn:

      • What to consider when designing, operating or improving their change management process
      • The increased focus on fair lending from a quantity and quality perspective
      • Policies, procedures, and processes for credit offered under the Military Lending Act
      • What CCA examiners are looking for with banks relying on third-party relationships
      • How GRC technology supports compliance and integrated risk management programs

      Don’t miss this future focused webinar on an OCC priority for 2018. Make plans now to attend.

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