The pressure is on for IT service management (ITSM) teams, and IT as a whole, to deliver value more effectively in support of a widening variety of IT and business initiatives. Moreover, the challenges facing IT have become only greater thanks to trends like cloud, agile, and digital transformation. The need to create a bridge between a reactive past and a more dynamically proactive future is clear. And while there are many factors needed for moving forward, automation is consistently emerging as a leading catalyst for positive change.
Join EMA Research VP Dennis Drogseth and Tony Beeston from CA Technologies on this webinar that will draw on extensive EMA research and consulting to examine how ITSM and IT as a whole must evolve, to support a more dynamic, and digitally driven business environment, and why automation is central to that story. There will be a closer look at critical areas where automation can contribute including:
- Incident management
- Change management/disaster recovery
- CMDB data assimilation and currency
- Support for hybrid cloud
- Support for agile/DevOps
- The AI/Automation handshake
Guidelines for going forward with a more cohesive and effective automation strategy will be provided as well as a look at the value CA automation solutions can bring when addressing today’s and tomorrow’s ITSM challenges.
Health and safety management has its share of chaos, and a hard hat won’t help. Workplace accidents can result in OSHA fines, or lawsuits can damage the company’s reputation. Even when all goes well, health and safety professionals are buried in compliance paperwork. In this one-hour webinar led by Lockpath’s Sam Abadir, you’ll discover:
• The current trends within health and safety risk management
• Common challenges organizations face with health and safety compliance
• Where your organization falls on the health and safety maturity model
You will also learn how integrating health and safety into a governance, risk management and compliance program can create a more efficient and effective health and safety program.
Nlyte’s Gary Paquette uncovers how you can automate discovery, management, and reporting with Nlyte Software Optimizer agentless software.
What you will learn from the webinar:
- Organic installation and distribution of software
- Lack of visibility in current and new deployments
- Matching databases to physical and virtual
- Reconciliation between required services versus installed
- Inaccurate systems, too many systems and files
Contract lifecycle management (CLM) software helps firms optimize business transactions by linking five essential stages. However, fewer than one in five of all CLM customers captures all the strategic values a CLM implementation can bring.
We don’t want that to happen to you or your organization so we’ve put together a webinar that will highlight the best practices for professionals to follow when embarking on a CLM project.
Register to watch IACCM CEO Tim Cummins and Conga VP of Product Management for CLM Skip Walter chat about:
- Learn how to engage with stakeholders early and managing their expectations
-Have a solid and funded business case that drives later stages of implementation --- not leaving any money on the table
-Boost efficiency while overcoming bottlenecks and pitfalls
-Realize the importance of getting contract management right
Exciting enhancements to PCoIP Management Console are now available in Release 3.1. Learn more about the new capabilities and participate in our live Q&A with Teradici experts Paul Barrett, Systems Specialist, Global Support Services and Arjen van der Meulen, Director of Product Management. This brief webinar will cover everything you need to do about this important release through a live demonstration, including:
-The new licensing web interface
-How to discover and manage PCoIP Remote Workstation Cards
-How to peer a zero client with a PCoIP Remote Workstation Card
Here's your opportunity to Ask the Agile Expert, Laureen Knudsen.
Join us for our webinar, "Connect Strategic Planning to Agile Team Execution", on Tuesday, October 9, 10am PT / 1pm ET, and then bring your questions here.
During this session, Laureen will answer questions that you have on topics such as:
•How daily visibility into the work can help steer the business
•How teams can deliver value continuously
•How to tie value to investments
If you are a business leader, lacking the data you need to be informed, or a project team, constantly getting interrupted for status updates, you won’t want to miss this discussion.
This webinar is part of BrightTALK's Masterclass Series.
Do you often become overwhelmed because of all the things you have going on in your life? Do you wish you could be more confident in your endeavours but see yourself continuing to take on more and more?
Join this Masterclass where you will learn:
-How to stop feeling overwhelmed by your to-do list
-How to prioritise your activities
-How to avoid distractions & maintain focus
Abigail Barnes is an award-winning entrepreneur and author of Time Management for Entrepreneurs, a book that helped thousands of readers learn how to prioritise their time and resources, increase their efficiency and create more of the results they want.
Abigail understands human motivation and uses her life-changing wake-up call to inspire, motivate, and show audiences how they can transform their lives and results in turning fear of change into their foundation for success.
In this webinar, Lockpath's Sam Abadir answers 5 questions on the road to reaching an effective vendor risk management program:
• What encompasses Vendor Risk Management?
• Who needs to know about Vendor Risk Management?
• How does someone approach building a VRM program?
• What does that approach look like today?
• What will that approach look like in the future?
Artificial Intelligence has finally come to IT Service Management in the form of a Virtual Agent that can act as a Level-0 analyst. This webinar will explain how Luma, a virtual agent can perform the duties of a Level-0 technician, freeing organizations from the high cost of manning a help desk and providing round-the-clock support. You will see Luma in action, automating self-service, guiding users to create actionable tickets, performing knowledge lookups, and automating tasks such as reset password. Users stay informed of ticket status and can provide feedback whenever and wherever they are through the channel of your choice. Since a Level-0 tech should also unburden senior techs, you’ll see how Luma helps level-2 technicians improve their productivity by managing and assigning tickets, automatically following up with users, and enabling users to access and update ticket information without a human technician in the loop. Finally, see the no-coding tools available to create unique capabilities for your organization if the 200+ out of the box skills need to be extended.Read more >
Continual Service Improvements and minimizing the impact of Major Incident Management are critical to keeping your business running smoothly and out of the nightly news headlines.
This webinar, presented by ITSM process expert Ryan Schmierer and IT Service Management technology expert Mike Bombard will explore the role technology capabilities and process improvement can play to improve outcomes.
Ryan and Mike will discuss lessons learned from a major healthcare company case study and the challenges this company faced in managing major incidents. They will provide 5 things you can do today to improve major incident management and will discuss how by leveraging capabilities from discovery and infrastructure visualization tools will help your staff gain the insights they need to resolve issues quickly and continually make better-informed decisions.
Finance managers are rarely included in project planning, and if they are involved in the project tracking it is usually in a passive way. At the same time, all stakeholders expect to have the latest project financial situation available on demand and customized for their personal use. And if that weren’t enough, there’s often no integration between project and financial management systems. But it doesn’t have to be this way.
Join agile project management expert Rick Morris of R2 Consulting for an overview of how financial managers can take charge of project finances and use their expertise to add new value to the organization.
Most of us have heard about crypto “currencies”, ICOs and the tremendous volatility and risks involved. Is there any rationality in this space? Is there any room for a more traditional investor – or is investing in crypto anything but a crap shoot?
The fact of the matter is that there is already quite a broad range of investments available in the crypto space, many of which carry far less risk and a far higher level of security than one might believe from general media reporting on the crypto sector.
This session will briefly touch on all of the major categories of investments in the crypto space and then focus on the various fixed-income and pseudo-fixed-income investments which already exist. It will conclude with a brief look at where the sector is going – which we know with relative certainty because the “fiat” space (the traditional financial sector) has already been there…
Timothy is the founder and the primary Principal of Crypto Asset Management, LP ("CAM"). Prior to founding CAM, Mr. Enneking was the founder and investment manager for the Crypto Currency Fund (“CCF”), one of the world's first private funds focused on cryptocurrencies.
Prior to operating CCF, Mr. Enneking founded and managed Tera Capital Fund, a fund of funds focused on Eastern Europe (established in 2004). Simultaneously, in 2013, he was engaged to manage the world’s first Bitcoin fund.
Mr. Enneking also has extensive M&A experience, having completed more than 70 transactions with an aggregate transaction value of over US$12 billion. He speaks near-native French and Russian, as well as German. He has five university degrees, all in international business and law.
Simon is currently the Head of Institutional Business at CSOP Asset Management and his team covers investors in both Europe & Hong Kong. Prior to CSOP, Simon spent 7 years at Bloomberg as an ETF/Mutual Fund Market Specialist & Senior RM covering offshore Chinese financial institutions.
Earlier in his career, Simon worked for Credit Suisse, Mayfair Pacific Financial Group, and Fubon Bank in Hong Kong. Simon started his career at SAFE HK as an Analyst and was subsequently promoted to Portfolio Manager responsible for managing part of China’s Foreign Reserves. Simon earned his BA Degree from UCLA.
Join us for a closer look at the recently launched ServiceNow Software Asset Management solution, which enables IT and finance leaders to take control of their software licenses by procuring, managing and optimizing the software needed to align to the business without surprises.
In this session, we’ll demonstrate how ServiceNow Software Asset Management allows enterprises to master the management of software licensing on one platform. Topics covered include:
•Introduction to Software Asset Management
•Benefits of ServiceNow’s single system of action
•Normalization process with the software library
•How to reconcile, reclaim and reassign licenses
Sales management expert Steven Rosen is hosting a fireside chat with fellow sales management expert Jason Jordan. Steven and Jason will have a no holds barred chat sharing their insights on the most challenging issues facing sales managers today.
No powperpoint, no videos, just open and frank discussion.
Expect an action-packed webinar filled with sales management gems, pearls, powerful insights and stories, that will help you crush your sales numbers.
The Office of the Comptroller of the Currency (OCC) recently released its operating plan priorities for 2018. A top priority is change management to address new regulation requirements. Whether you’re a banker or service provider to the financial industry, you may be aware of updated or new regulations like the National Flood Insurance Reform Act of 1994, the Military Lending Act, and the Prepaid Card Rule. In this webinar, you’ll learn what OCC’s Compliance and Community Affairs (CCA) Department intends to focus on and the role of technology in managing compliance and risk.
Attendees will learn:
• What to consider when designing, operating or improving their change management process
• The increased focus on fair lending from a quantity and quality perspective
• Policies, procedures, and processes for credit offered under the Military Lending Act
• What CCA examiners are looking for with banks relying on third-party relationships
• How GRC technology supports compliance and integrated risk management programs
Don’t miss this future focused webinar on an OCC priority for 2018. Make plans now to attend.
In this session Richard Josey will explore the key considerations when implementing or adapting a Change Management process. The following key questions will be addressed:
How do we make sure our change management process is appropriate?
How do we get the intended benefits from our Change Management Process?
How do we embed Change Management in our organization?
What else do we need to consider? How does Change relate to other processes, such as Configuration Management.
At a time when effective portfolio management can make or break an organization’s ability to deliver on strategy, it is vital to understand the different aspects for Portfolio Management. Please join us on September 12th to discuss:
•What to look for in hiring and developing a portfolio manager
•How to position the role within the management structure for optimal performance
•How to leverage portfolio management expertise in future career growth
Andy combines exceptional industry insight with practical experience delivering strategy, which will help you understand how to build perfect portfolio management in your organization.
Operational risk management (ORM) is a growing discipline within an organization’s integrated risk management programs. Its practices identify how the daily managed activities in businesses and external events impact strategic goals, value creation and operations. In this fast-paced webinar, Lockpath’s Sam Abadir will share how to get the most from your ORM programs. Specifically, you’ll learn how:
• Current trends and challenges in risk management are addressed with ORM processes
• Daily managed activities and external events impact overall business operations and strategic goals
• One organization is using a governance, risk management and compliance (GRC) solution to create value
• You can leverage a GRC platform to bring order to all this chaos.
Open source adoption continues to rise, comprising between 60% and 80% of the average application codebase. Open source offers great benefits, but also introduce unique challenges which require dedicated tools to keep up with inventory, detect open source vulnerabilities and ensure license compliance.
Watch this webinar to see how Temenos, a market leading software provider to banks and other financial institutions shares how they automated their open source management with WhiteSource and what benefits they gained.
NVM Express ® (NVMe TM) is the industry standard for high performance storage for client, enterprise and data center applications. The NVMe family of standards consist of:
• NVMeTM: Defining the architecture, queueing interface, and command set for direct attached PCIe® SSDs
• NVMe over Fabrics (NVMe-oFTM): Extending the NVMe architecture in a scalable manner over mainstream interconnects such as Ethernet
• NVMe Management Interface (NVMe-MITM): Specifying the management architecture and out-of-band interfaces for managing PCIe SSDs
In this webinar, Peter Onufryk, NVMe Board Member and NVMe Management Workgroup Chair, and Austin Bolen, Vice Chair of the NVMe Management Workgroup and co-author of the NVMe Management Interface Specification, will cover:
• Storage management and the motivation for developing the NVMe-MI specification
• The NVMe-MI architecture
• Out-of-band interfaces supported by NVMe-MI
• The NVMe-MI command set
• An overview of features that are being standardized in NVMe-MI 1.1 (i.e. enclosure management and the in-band tunneling mechanism)
At the end of this webinar you will have a good understanding of what NVMe-MI is, how it works, and how you can use it in your application.
Peter is currently a Fellow in the Performance Solutions Business Unit at Microsemi where he is responsible for NVM controller and PCI Express switch product architecture and validation.
Austin Bolen is a member of the Technical Staff at Dell EMC where he has been working as the NVM Express technologist for their PowerEdge server division for the past five years. He is Vice Chair of the NVMe Management Working Group and one of the authors of the NVM Express Management Interface Specification. He is also the Dell EMC representative in the PCI SIG Protocol Working Group which develops the PCI Express Base Specification where a primary object of his is enhancing the PCI Express ecosystem in support of NVMe.
Often, time management is seen as “big brother” to individual contributors. However, the information gathered from time entry provides valuable cost oversight to an organization. Not only can accurate time capture help to ensure accurate cost tracking, but it can assist in capitalizing work and creating innovation tax credits to help an organization’s bottom line. This session will show company’s how to accurately capture timesheets and use this information from a financial perspective.Read more >
One emerging API best practice involves treating APIs like products. Similar to products, APIs should be designed with a specific purpose and teams should also deliver APIs using a Software Development Lifecycle (SDLC) framework. Join us for this webinar to get a walkthrough of Anypoint Platform's capabilities, and learn how the platform addresses the full API lifecycle––from design and implementation to security and governance of APIs.Read more >