As has often been reported, human error is one of the largest factors in data center outages. Since estimates of the average cost of an outage now exceed $740,000, the ability to reduce or eliminate man-caused outages can make a substantial impact on the organization’s bottom line. In this presentation, Jose Ruiz, VP of Engineering Operations for Compass Datacenters, will present a case study on how the introduction of wearable technology has enhanced one customer’s operational performance substantially.Read more >
Es el momento de replantearse la forma en la que abordamos los eventos. En lugar de considerarlos como simples operaciones de bases de datos o transacciones, pensemos en ellos en su contexto. ¿Cómo afectan a los clientes, proveedores y usuarios? ¿Cuáles son las consecuencias si los eventos fallan?
Operational Intelligence complementa al Business Intelligence, aportando inteligencia operativa en tiempo real. De este modo las acciones pasan a ser proactivas en lugar de reactivas, y se traslada a los usuarios la información que necesitan, cuando la necesitan.
Payment fraud losses amounted to $16.31 billion last year — with card-not-present fraud responsible for nearly 40 percent of that total at $6.4 billion. Investigating those cases (and resolving those disputes) is a major burden for card issuers; what’s essential to improving the process is to automate investigation and minimize operational overhead.
Join Ankur Karer, Head of Global Pre-Sales of CA Technologies, and MPD CEO Karen Webster for a digital discussion on the best practices for implementing the ideal case management system that can help to improve operational efficiency by prioritizing cases and reducing inbound call volume.
HP Operational Analytics provides real-time and historical analysis of raw (unstructured) and structured machine, log, monitoring and event data. Join us to learn how OpsAnalytics can help you:
•Collect, store and analyze everything
•Consolidate in a single dashboard
•Correlate to understand impact and root cause
•Easily search logs and events for improved services and better decisions
This is the second webinar in a 2 part series focused on the operational and legal aspects of the Integration between Health and Social Care.
This webinar will provide practionioner's experience on challenges and apporaches in communicating and integrating data between Hospitals and Social Care establishments.
You will learn about
- the operational challenges and approaches in communicating and
integrating data between Hospitals and Social Care establishments
- When can you share data and what are the Confidentiality and data
protection laws in practice?
- The Interoperability Charter; what it is, why it’s important and how to
- Rajesh Seedher, Information Governance Manager, Brent Council
- Eleanor Tunnicliffe, Associate - Healthcare Regulatory & Public Law
DAC Beechcroft LLP
- Natalie Bateman, Head of Health, Social Care and Local Government
To maximize the opportunity presented by SDN and NFV we need to start planning operational tasks from a new perspective. In this session Alcatel-lucent will highlight how Lean principles are being applied to the operationalization of NFV to enable efficient and automated dynamic services. The session will outline a framework for network and service orchestration followed by a demonstration of Lean NFV operations launching VPN and VoLTE services using an OpenStack based platform.Read more >
Business intelligence (BI) applications are playing an ever increasing and important role in driving and optimizing daily business operations. This trend is leading to major changes in both the functionality and the usability of BI-related technologies and products. Developing an operational BI strategy in this dynamic and constantly changing environment is not a simple task.
This seminar shows how you can extend the traditional business intelligence environment to include operational BI capabilities. Also covered will be the steps to help you get started, things to watch out for, and other considerations for your implementation. The result is an operational BI environment that enables companies to build a smart and flexible business decision-making environment for optimizing operational business processes.
In this webinar, you will learn:
- Definition and characteristics of operational BI
- Developing an operational BI strategy – extending the data warehouse environment
- Operational BI technologies
- Getting started
In any endeavor, having clear line of sight of the road ahead is better than “driving blind.” The constant struggle in the IT service support and IT operations disciplines is how to move from fighting day to day fires, of repeating the same tasks over and over, to one where we become more strategic, less reactive, and have the ability to anticipate and avoid problems in the future.
Join us as we discuss how to better utilize the operational data that exists at the Service Desk to mature Incident and Problem management, to elevate our service levels by the use of end user experience monitoring and analytics, and to advance by taking advantage of new big data possibilities.
As security solutions become more sophisticated, the challenge is not a lack of data, but how to cut through the noise quickly to understand what is actionable and where to allocate resources.
In this webinar, we discuss strategies that provide your organization the best protection against cyberthreats:
•Reduce response times with visual actionable data
•Discover the unknown with automated threat correlation
•Streamline management with operational and policy control
Our Cyber world is constantly evolving and becoming more challenging almost on a daily basis. So if your Network and operating systems are secure one week, they might not be the next. Thus, we have the concept of Operational Security (OpSec) which is a combination of multiple domains principles, yet applied on a constant basis. Operational Security applies to everything that affects your network, computers and operation systems, applications and everything else that keeps you systems functional and operating. It encompasses people, equipment, policies and planning to confirm that all have proper and necessary access to the data needed to preform, as well as monitoring and auditing this environment to make sure that every thing is functioning “according to Hoyle”. This workshop will focus on those concepts, knowledge and practices that will allow you, as a Cyber Security Professional to maintain OpSec as one of your assigned duties.Read more >
Organizations and agencies are taking full advantage of the flexibility, agility, and cost savings realized by virtualization. This webinar will focus on the operational challenges facing virtualization professionals and managers.
In this session, Jeff Ennis, Principal Security Architect at HyTrust, will examine the cost of downtime, the impact of downtime in a virtual environment, share real-world incidents, and highlight mitigation techniques. Attendees will benefit by gaining a better understanding of why operational integrity in the virtualized environment is critical, and the recommended approaches to mitigate the risk of extended outages.
Many users consider “the network” to be everything past the keyboard. When problems occur, these people usually report, “the network is slow.” It can be difficult to determine what that statement means and what to do next. Having an effective system for managing network performance and how to determine when a problem is not the network is a key operational capability.
Three Key Take-Aways:
How to determine if your Network Management strategy is effective
Understanding the 4 key technologies to include in your solution
How to combine these to improve decision making and troubleshooting