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    • 10 years of Lifestyle
      10 years of Lifestyle Rob Burdett, co-head of F&C multi manager team Recorded: Mar 28 2017 1:00 pm UTC 44 mins
    • Join Rob Burdett as he discusses 10 eventful years for the F&C MM Lifestyle Funds – the industry’s first risk-targeted funds. It’s been a decade in which the credit crunch, a global economic downturn and a European debt crisis were just three of the key events impacting on markets. 10 years in which the funds delivered attractive investment returns and crucially, did so within defined risk parameters. And a decade in which they’ve provided a robust and reliable tool for your advice process in an increasingly stringent regulatory regime. He will also review the first quarter and the team's current outlook.

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    • Service Catalogue…. The end is nigh?
      Service Catalogue…. The end is nigh? Angus Gregory, Biomni CEO and Rob England, The IT Skeptic Recorded: Apr 10 2014 1:00 pm UTC 46 mins
    • A lot of people have said many things about Service Catalogue. But what is the reality? Has the Service Catalogue, as defined by ITIL V3 in 2007, been able to keep up with the demanding, highly tech-savvy, consumerized workforce? As a leading Service Catalogue tool vendor, we see these realities first hand… and we believe the ITIL V3 Service Catalogue is nearing its end!

      This may sound strange coming from a Service Catalogue vendor, but we have seen a definitive shift in focus and we feel this is a game changer. So join Biomni’s CEO Angus Gregory and ITSM commentator Rob England (aka @TheITSkeptic) for a lively debate on what the world’s leading IT organizations are actually implementing and the business value that they are driving for IT and the businesses they support.

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    • Collaborative ABM: Partnering with Key Accounts for Innovation and Growth
      Collaborative ABM: Partnering with Key Accounts for Innovation and Growth Rob Leavitt, Senior Vice President at ITSMA; Jack Barrett, Senior Director, Strategic Marketing at Juniper Networks Upcoming: Jun 15 2017 3:00 pm UTC 45 mins
    • Account-based marketers talk a lot about being customer-centric. But the reality is that most ABM programs take a broad-brush approach to targeting customers that we think should be interested in our solutions.

      A truly customer-centric approach, especially with key accounts, begins with a deep dive into each customer’s business issues and then partners with them to design new solutions and shared success.

      This session will explore why and how a collaborative ABM approach can drive innovation, growth, loyalty, and advocacy with key accounts. The session includes a deep dive into Juniper Network’s award-winning ABM program, as well as examples from other companies including Accenture, Fujitsu, and KPMG.

      Key takeaways include:

      - The importance of collaborative innovation with key accounts
      - The value of transparency: ABM “with” not “for” key accounts
      - The research and development foundation required for collaborative ABM
      - Metrics beyond revenue: Measuring success with collaborative ABM

      About Rob: Rob Leavitt is Senior Vice President at ITSMA, a leadership community for B2B marketers and the pioneers of ABM in the early 2000s. At ITSMA, Rob provides strategic guidance to leading technology and B2B services firms on thought leadership, content marketing, and ABM.

      About Jack: Jack Barrett is Senior Director, Strategic Marketing at Juniper Networks, and leads executive engagement, ABM, demand generation, and channel development across the Americas.

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    • How to Run Kubernetes on AWS
      How to Run Kubernetes on AWS Rob Szumski Recorded: May 18 2017 7:00 pm UTC 40 mins
    • Kubernetes is the preferred way to run your containerized applications. With features like scaling, self-hosting, and self-healing clusters, Kubernetes enables running services at scale in the cloud.

      Join Rob Szumski, Tectonic product manager, on May 18 for a webinar on setting up and running a Kubernetes cluster on AWS with Tectonic. He’ll demonstrate why the Tectonic installer makes it easy to set up Kubernetes on AWS, and why AWS recommends Tectonic as the preferred tool for running Kubernetes on AWS.

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    • DITA Satisfaction Survey: Overcoming the BIG Challenges When Adopting DITA
      DITA Satisfaction Survey: Overcoming the BIG Challenges When Adopting DITA Rob Hanna, Mark Lewis, and Keith Schengili-Roberts Upcoming: May 31 2017 3:00 pm UTC 60 mins
    • Over the past decade, thousands of organizations around the globe have adopted the Darwin Information Typing Architecture (DITA) to help them improve the way they create, manage, translate, and deliver content to prospects and customers. And yet, despite the many benefits DITA can provide, not everyone who has made the move is satisfied with the experience.

      Join me, Scott Abel, The Content Wrangler, and my special guests, Rob Hanna, Mark Lewis, and Keith Schengili-Roberts—three content strategy experts with deep experience solving content conundrums with DITA, as we discuss the results of our 2017 DITA Satisfaction Survey. Our panel will review the top reasons survey respondents are dissatisfied with their DITA implementations. We’ll also discuss why some DITA projects fail and provide advice on how to best overcome these challenges (or avoid them altogether).

      Rob Hanna is President and Chief Information Architect at Precision Content Authoring Solutions, a professional technical communicator, and a leading expert in structured XML authoring, DITA and content management. Rob has consulted to or worked for several Fortune 500 companies including Cisco Systems Inc., and Xerox.

      Mark Lewis is a content strategist, author, STC Fellow, and DITA Metrics educator. In his book, DITA Metrics 101, Mark proves the value of moving static content to XML and intelligent content. He is recognized throughout the industry for his ability to build clear business cases that show the benefits of aligning content strategy and corporate strategy.

      Keith Schengili-Roberts is the DITA Evangelist and Market Researcher at IXIASOFT. Keith is also an award-winning lecturer on Information Architecture at the University of Toronto’s School for Continuing Education. He is the Chair of the OASIS DITA Adoption Committee, and can often be found presenting at conferences, working with customers, and researching how DITA is being used and sharing those results.

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    • Panel: ABM - The Route to Sales and Marketing Alignment Nirvana?
      Panel: ABM - The Route to Sales and Marketing Alignment Nirvana? Peter Lundie, Agent3; Greg Salmon, Agent 3; Emma Gould, BT; Rob Holmes, BT Upcoming: Jun 13 2017 2:00 pm UTC 45 mins
    • Numerous studies tell us that when sales and marketing are aligned, revenue generation is accelerated. And increasingly, Account Based Marketing is being utilised as the means to achieve alignment around driving stronger key and named account revenue. But the route to success is littered with pitfalls and challenges, given it requires new thinking, new technologies and new ways of working.

      Join Peter Lundie, Managing Partner at Agent3 and Greg Salmon, Partner at Agent 3 along with Emma Gould, Marketing Manager at BT Business and Public Sector and Rob Holmes: Business Development Director at BT to learn how Agent3 and BT Business are executing an innovative Account Based Marketing campaign, based on insight, that is driving sales and marketing alignment and resulting in increased revenue opportunities.

      By joining the webinar you will better understand campaign strategy, how to deploy technology successfully, the timelines for success, the roles played by different members of the virtual team and how to measure progress.

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    • How to Establish a Sales Manager Effectiveness Program
      How to Establish a Sales Manager Effectiveness Program Rob Pinna, Chief Product Officer, CommercialTribe Upcoming: Jun 7 2017 6:00 pm UTC 60 mins
    • While traditionally sales enablement organizations have focused on developing the Seller, few have an answer for how to best enable the Manager.  

      Consider this from CSO Insights: Organizations that invest in manager effectiveness programs achieve 107% revenue attainment versus 88% for those that don’t. That’s a top-line difference of $1.4M for the average 6-person team carrying $1M in quota per rep.  It’s also the difference between making and missing the number.

      So what is a manager effectiveness program?  Join me as I share what we learned in a workshop event held with 10 senior sales leaders. We’ll dive into the two key pillars identified as crucial to manager effectiveness:

      1. Move management processes from ad-hoc to formal
      2. Develop front line managers as coaches

      And explore the specific processes identified as making the biggest top-line difference.


      Rob Pinna, Chief Product Officer, CommercialTribe
      With 30 years of experience in enterprise software, Rob’s passion is solving challenging business problems through customer validation and a lean startup model. He is responsible for leading CommercialTribe’s product and marketing strategies.

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    • Why Digital Business Automation is vital to the Customer Experience
      Why Digital Business Automation is vital to the Customer Experience Rob Koplowitz, VP and Principal Analyst - Forrester Research & Sapna Maheswari, Product Marketing Manager - Bizagi Recorded: Feb 28 2017 5:00 pm UTC 61 mins
    • As businesses strive to transform in order to survive and thrive in the digital age, digital initiatives have become increasingly focused on the customer experience (CX) rather than more traditional goals of efficiency and cost reduction.

      So what does this mean for those tasked with delivering digital innovation and applications to the business? It means re-thinking operational models to connect employees, processes and devices with personalized and contextualized information – all to better serve customers.

      Join Bizagi and guest speaker Rob Koplowitz, VP and Principal Analyst at Forrester Research as they discuss how today’s digital platform technologies can support these goals.

      Register now to join the discussion on questions like:

      -What does digital transformation mean for traditional businesses?
      -Why is the shift from cost efficiency to customer experience so important?
      -How can digital platforms help you improve the customer experience?
      -Important strategies for delivering business applications faster in 2017

      Who should attend: Digital Transformation Leaders, Application Development Leaders, IT and Business Process Professionals.

      About Rob Koplowitz

      Rob’s research focuses on business process management as well as artificial intelligence and cognitive computing.
      Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy.

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    • Wellbeing and burnout: New research shows it’s real and immediate.
      Wellbeing and burnout: New research shows it’s real and immediate. James Marsh, HRreview; Rob Bravo, Director of Wellbeing at Talking Talent Upcoming: Jun 7 2017 10:00 am UTC 60 mins
    • It is astonishing to think that as many as three quarters (75%) of professionals aged 25-34 already feel worn out by the type of work and the environment in which they work in. And as many as 57% of all professionals feel that way.

      The threat of burnout is real and immediate. It is not reserved for middle age or later life. In fact, last year in the UK, younger workers took more days off work due to stress than older workers (roughly 65% of 16-24 young workers compared to only 24% of older workers).

      In April 2017, Talking Talent conducted the study ‘working on burnout’ which looks to challenge all types of professional organisations to prioritise the importance of the wellbeing issues experienced by their employees in the workplace and at home. The research highlights the very real impact on individual and organisational performance when the subjective wellbeing of an employee is poor, and the risk of burnout is high.

      In this webinar we’ll be sharing the findings and insightful commentary on what triggers burnout with professionals in UK businesses, identifying trends across family set-ups, industries and seniority of position, as well as offering key insights for employers on preventative approaches to burnout.

      You’ll hear from Rob Bravo, Director of Wellbeing at Talking Talent on successful strategies to support employee’s holistic wellbeing, as well as leading employer panellists and an industry expert sharing their experiences and perspectives.

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    • Panel Discussion: Impact of Cloud and Digital on Future of the IT Organisation
      Panel Discussion: Impact of Cloud and Digital on Future of the IT Organisation Rob Pritchard (Moderator) Recorded: Mar 8 2017 4:00 pm UTC 59 mins
    • The organisational impact of “cloud” adoption (in all its guises), as well as other modern enterprise technologies, is a topic of relevance to IT and business leaders in all industry sectors.
      The much vaunted shift to "everything-as-a-service" will have major implications not only on the tasks and services that IT departments traditionally perform, but the skills required in the organisation and the nature of the relationship that “IT” has with the “business”. Shadow IT is now a fact of life in most organisations. Business customers expect IT to take more of a leadership role in defining and enabling business strategy.
      Or will it? Is it? Do they?
      Join our panel of CxOs sharing real world experience as they debate the key factors impacting the performance of IT and how it evolves to meet the challenges
      Mark Dermody, IT Director Costa Coffee
      Nick Skelsey - IT Director Europe, Harding Retail (a member of Flemingo Duty Free)
      Rob Pritchard - ex-CIO Britvic and visiting professor at Birmingham City University (moderator)
      Nick Good - Director of Performance & Metrics, Office of the CIO Liberty Global/Virgin Media

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