When that phrase is part of your company name, you’d better be nimble and adaptable. To stay that way, American Express Global Business Travel (GBT) made a strategic decision to transition all their IT operations to the cloud. This included ERP, HRM and spend management - for which they chose NetSuite, Workday and Coupa, respectively.
Watch this webcast to hear Chief Strategy Officer Steve Curts discuss GBT's thinking, process, and results to date with Kendra Von Esh, Executive Strategic Advisor at Coupa (and former CIO of Veolia).
In this IDC FutureScape presentation, IDC's Worldwide Hospitality, Travel and Transportation Team discusses the key predictions that will impact organizations and their ability to digitally transform over the next one to three years. Senior IT leaders and line-of-business executives will come away with guidance for managing the implications these predictions harbor for their digital transformation investment priorities and implementation strategies.
About IDC FutureScape
IDC FutureScape reports are used to shape enterprise IT strategy and planning by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC's FutureScapes are comprised of a set of predictions designed to identify a range of pending issues that CIOs and senior technology professionals will confront within the typical three year business planning cycle. Each prediction is assessed on the basis of its complexity, organizational impact, and time frame to expected mainstream adoption.
Join this webinar to learn the top 10 vulnerabilities within your travel and loyalty reward program abused by hackers. What do hackers see as an easy profit? Learn what to do to defend your customers’ benefits.
Understanding of the current threat landscape of travel industry and loyalty reward programs.
About the Presenter
Alex Holden is the founder and CISO of Hold Security. Holden is credited with the discovery of many high profile breaches including Adobe Systems, initial vendor breach that led to the discovery of the JPMorgan Chase breach, and the independent discovery of the Target and Yahoo breaches. Considered one of the leading security experts, he regularly voices his professional opinion in mainstream media.
Join Pure360 Account Director Katie Hurley to learn how you can stay ahead with your email marketing in a rapidly evolving sector with our Email Marketing for Travel & Leisure webinar.
Katie will show you how to use both the Email Maturity Model and the Five Pillars to Digital Marketing Success to benchmark and help transform your digital marketing results. The five pillars are:
Includes email examples from:
- Thomas Cook
- Travel Republic
- Trip Advisor
Download the Travel & Leisure guide here: http://www.pure360.com/sector-series-travel-leisure/
Download the Maturity Model here: pure360.com/email-maturity-model/
By 2020, more than half of the global workforce will be millennials. Is your organization putting modern technology in the hands of the Snapchat generation? If not, are you at risk of losing your talent to an organization that will?Read more >
Business Continuity Management in an international travel group: when holiday paradise turns into a disaster site.
Business Continuity Management (BCM) protects organizations from the impacts of business disruptions. Threats may originate from various origins and may hit an organization without their fault. Effective protection is achieved by following established methodologies such as the BCI Good Practice Guidelines and/or international standards – providing a predetermined level of operation during a crisis.
Within the tourism industry, much higher requirements prevail: on top of the classic requirement to protect the organization, it has the responsibility to care for the wellbeing of their travelling customers. The focus in on those travelers who already being on their journey. These requirements dictate that two intertwined projects need to be realized, significantly increasing the complexity of the BCM approach.
Over 459 million business trips and 1.7 billion US leisure trips will be booked in 2017. Mobile threats can increase significantly when employees travel with their mobile phones and devices and their guard is down.
Domingo Guerra provides tips for keeping data safe while employees travel and reducing risks when they return.
CCNG talks with Bob Chambers, Operations Executive and Ann Marie Henderling, Manager IT Operations at CSA Travel Protection about their recent hosting of a CCNG networking event and review of the presentation about their contact center success. This meeting was sponsored by CCNG partners Interactive Intelligence and Altivon.Read more >
First came the Internet and online travel agencies. Then the mortgage meltdown and economic crisis. Ahead of us is a potential fiscal cliff. How can travel agents catch a break? The man who literally wrote the book on turning things around believes that travel agents have the winning formula at their fingertips: customer intimacy. Steve McKee, author of When Growth Stalls, conducted extensive research on stalled companies so he knows how to revitalize them. In this informative webinar, McKee (also a Businessweek.com columnist and founder of one of the top small ad agencies in America) will demonstrate how travel agents can grow big by thinking small, why the best avoid being better, when admitting a negative can be positive, and a host of other eye-opening ideas.Read more >
This presentation will demonstrate the value of manual business logic assessments and provide an example of an abuse of functionality vulnerability identified on a travel booking website. The speaker will provide a real life instance that allowed a user to book zero dollar or negative values for reservations for hotel rooms, entertainment, and restaurants. He will also cover best practices on how to protect your website against abuse of functionality vulnerabilities.
The speaker will cover the business impact of the Abuse of Functionality vulnerability including:
- How users were being given full control over the amount they paid for events.
- Resulting event costs
- How this vulnerability created a significant loss for the business
GeoBlue is a new carrier backed by the Blue Cross network in the United States with a comprehensive network in 190 countries. This presentation
will cover in detail GeoBlue's individual, and group portfolios. Learn how to get trained, supported and appointed with GeoBlue.
We believe that the best way to build a macro view is from the bottom up. The manager of SVM Continental Europe, Hugh Cuthbert, travels extensively in Europe, meeting with management of a wide range of different types of businesses in different countries. During his presentation he will give a number of examples of the opportunities he has unearthed.Read more >
30 percent of travel industry website visitors are unsavory competitors, hackers, spammers, and fraudsters. Fact is, travel suppliers, OTAs, and meta search sites are all being scraped by bots which hurts their marketing metrics, SEO, website performance, and customer loyalty.
To help travel technologists and marketers better understand the keys to web security, Skift and Distil Networks hosted this webinar.
IT leaders in the Travel and Transport sector are telling us that they are constantly fighting a battle with budget cuts and rising costs against the demand for bigger efficiencies, quicker processes and most importantly improved customer service.
HP Software has a wealth of expertise in this sector helping IT teams overcome these challenges and deliver more value to the business.
Featuring case studies from customers such as United Airlines, Virgin Atlantic, Deutsche Bahn, Travelport and Carlson Wagonlit, on this webcast you'll hear how HP Software solutions helped them improve the quality of their applications, become more efficient and demonstrate clear ROI to the business.
At the end of the session there will be a live Q&A where you will be able to discuss key issues with our industry experts.
If you are involved in Application Delivery, IT Infrastructure, IT Security, Information Management or IT Project and Portfolio Management, then join this webcast to hear how HP Software has enabled your peers to Perform Better.
Would you like to streamline the entire document generation, delivery and execution process to help you save time, reduce errors and increase productivity?
The joint DocuSign-Conga solution empowers customers to create and deliver proposals, quotes, contracts, work orders and other agreements for electronic signature directly from Salesforce.
Watch this webinar to see how DocuSign and Conga enable you to:
- Close business faster: Create and send documents for eSignature with DocuSign with a single click
- Eliminate errors: Use fully customisable document templates to present any Salesforce data exactly as desired
- Increase productivity: Predefine recipients, routing order and follow-up tasks
Give us 30 minutes of your time, and we’ll cover tips on:
Your customers are online – but not always!
-How to grow your database using, online, offline and mobile methods.
From coach to first class – creating personalised experiences!
-How to create campaigns unique to your customer’s preferences and behaviour.
What happens in Vegas, doesn’t have to stay in Vegas!
-How to use post booking communications to optimise your marketing ROI, retain customers and gain brand loyalty.
It is now possible to deliver relevant, localized and personalized content instantly, across digital channels and devices globally. Hear how automated content machines can now handle content creation, translation and internet publishing processes.
*Explore the idea that it is now possible to deliver relevant, localized and personalized content instantly, across digital channels and devices globally.
*Hear how automated content machines can now handle content creation, translation and internet publishing processes for your travel business"
The end of the year is approaching and it is time to see what happened during this year in the Retail space and most important what are the trends that will come in 2016.
As we have seen during 2015, today shopping is social and mobile is the medium. We have read a lot about the so-called seamless experience as channels are transparent for customers. Successful retailers are true omnichannel organizations that deliver great experiences to their customers among channels smoothly. That is why they have been, and will continue to put their efforts into processes like store fulfilment, inventory accuracy, data integration across channels, multi-channel loyalty systems, and in-store technology like RFID or beacons.
We will talk about these and other trends of 2015 in the last webinar of the year, while opening the door to the new retail trends that are coming for 2016.
What Will You Learn?
- Overall view of the year: what happened in 2015?
- Key priority spending and coming trends for 2016
Who Should Attend?
- Retail CIOs
- Retail Business Areas Directors
- Retail IT Administrators
- Retail Consultants
SAP solutions for the Internet of Things provide everything needed to continuously generate data-driven intelligence from connected things, people and devices to optimize business processes and automate operations.
Please join us to learn how SAP can help you to transform existing business processes and customer experience using Internet of Things for Transportation and Logistics. During this webinar, use cases will be described which help companies to;
• Gain real-time transparency into transportation progress
• Automate processes for a huge boost in efficiency
• Increase goods throughput to drive growth
• Improve asset utilization and safety
• Shrink idle times and reduce fuel consumption
You know what represents the second largest expense (after salaries) for most companies? Travel & expense management. That’s why there is constant pressure to make T&E management processes ever more efficient. In this webinar, we will look at what separates the Leaders from everybody else when it comes to T&E management.Read more >
Join NFC World, the GSMA and industry experts to find out about delivering standardised MIFARE ticketing services on NFC devices.Read more >
World Travel Holdings believes by empowering and engaging our employees, customer satisfaction and loyalty will follow. Karen Reynolds will describe why her team knew they had to change the way they managed, and how they moved from a culture focused on metrics and productivity to a culture focused on empowerment and engagement.Read more >
Deploying and managing network security at remote locations can be time consuming and expensive. McAfee Next Generation Firewalls give your organization a simple solution for centrally deploying, managing and updating remote locations. No technical skills are required to install at remote locations, freeing your skilled staff to focus on more important security management.
Join us for an in-depth look at how plug-and-play deployment and remote management can reduce manual effort, reduce costs, and improve your network service. McAfee, will review how the McAfee NGFW can be installed and up and running in a matter of minutes using our cloud-based installation server. He will also review how the McAfee NGFW Security Management Center gives you remote management and enterprise-wide situational awareness.
Join Chantelle to learn why your relationship with subscribers and customers shouldn't stop at the sign-up or the sale, and how you can increase customer lifetime value using post conversion email campaigns.Read more >