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    • Robotic Process Automation or Business Process Management, or Both?
      Robotic Process Automation or Business Process Management, or Both? Craig Le Clair, Forrester Research - Vice President, Principal Analyst Recorded: Jun 20 2017 5:00 pm UTC 33 mins
    • Robotic process automation (RPA) is gaining the interest of many enterprises. It’s easy to see why; Enterprises everywhere are under immense pressure to digitize operations and they see a future where routine operations are fully automated. But how does RPA fit alongside BPM in a broader digital process automation strategy?

      Join us to hear Forrester analyze the current state of the process automation market, examining RPA's relationship to artificial intelligence (AI) and business process management (BPM), before proposing a blueprint for an overall digital operating model.

      Forrester's Craig Le Clair will provide insights from across leading digital process automation projects, including:

      •A model for the interaction between RPA, AI and BPM
      •How to overcome the challenges of governance, CoE and security
      •How to facilitate the relationship between Business, Technology and BPM

      Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals

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    • Digital Transformation: How to Model Human Behavior in Digitization
      Digital Transformation: How to Model Human Behavior in Digitization Frank Beyer, Former Senior Business Process Management at Kyocera Document Solutions Europe Recorded: Jun 22 2017 6:00 pm UTC 27 mins
    • Digital transformation is the change associated with the application of digital technology in all aspects of human society. For businesses, it is about creating a competitive edge by digitizing operations for greater efficiency, intelligence and agility.

      One main challenge of digitization is modelling human behavior and cognitive processes into logical expressions that can be digitized and automated. How do we translate complex human behavior and thinking into digital processes?

      Frank Beyer, a business process management expert will share how approvals of various kind and pricing calculations can be automated thereby drawing on his experience with a pilot project at former employer Kyocera , a Japanese multinational electronics and ceramics manufacturer, automates its pricing calculation and approvals.

      Register and hear Frank Beyer and Bizagi discuss:

      •How to model human activities into digital processes
      •How to break the cognitive barrier to embark on RPA
      •The impact and hidden benefits of digitizing human activities


      Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals

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    • Can Business Process Management and Master Data Management work together?
      Can Business Process Management and Master Data Management work together? Featuring Guest Speaker Ramesh Dontha Recorded: May 5 2017 3:30 pm UTC 39 mins
    • Master Data Management (MDM) and Business Process Management (BPM) are two significant investments that enterprises usually undertake to realize tangible business benefits by streamlining business processes and leveraging data as an asset. Wouldn't it be great if both these programs can align on people (stakeholders), processes, and technologies so MDM-enabled processes become simpler? Yes, it is possible by focusing on Data Governance and stewardship for the benefit of MDM and BPM. This webinar will cover basic aspects of MDM and BPM, potential conflicts in implementing both, and identify possible solutions to align BPM and MDM. The webinar will also cover how data governance and stewardship can play a pivotal role in facilitating the implementation of BPM and MDM.

      Webinar Contents
      - Overview of Business Process Management (BPM)
      - Overview of Master Data Management (MDM)
      - Potential conflicts in BPM and MDM implementation with respect to
      people, processes, and technologies
      - Options for aligning BPM and MDM
      - Role of Data Governance in aligning BPM and MDM

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    • Integrating Business Process Management in a Microservices World
      Integrating Business Process Management in a Microservices World David Bush Senior Consultant, Business Automation Practice, Red Hat Recorded: Dec 29 2016 8:00 pm UTC 61 mins
    • Traditionally, business process management (BPM) programs have focused on standardization and continuous improvement— but programs that require discovery, modeling, and analysis can result in long lead times. And businesses can no longer tolerate long implementations as they need to react quickly to changing customer expectations.

      Red Hat® JBoss® BPM Suite can be integrated into a MSA (Microservice Architecture) to support frequent deployments, multiple concurrent versions, and flexible scaling; enabling IT to respond more quickly to the needs of the business.

      Watch this webcast to learn how to:
      • Embed business processes in microservices
      • Support business transformation with frequent process deployments
      • Choreograph microservices without controlling them
      • Use tracking processes to implement SLA (Service Level Agreement) management
      • Discover processes from events in a microservice architecture

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    • How data process management drives your digital transformation?
      How data process management drives your digital transformation? Ronald van Loon, Director Business Development, Adversitement Recorded: Nov 12 2015 3:00 pm UTC 45 mins
    • Every leading company in the world is looking to create value from the digital era. We see many organisations struggling with this as they lack a solid fundament of Data Process Management and an holistic Digital Transformation approach with aligned people, processes and technology.
      This digital transformation to success requires a lot from an organization, as both front and back-end processes and structures need to be redefined. For companies to master this transformational change and deliver business results, data process management is essential.

      In this Data Process Management webinar, Ronald van Loon will:
      • Discuss several case studies

      • Elaborate on the challenges

      • Define the impact for organizations and professionals responsible for

      o data process management

      o digital transformation



      • Show how a new holistic approach solves these challenges

      • Discuss the results for organizations

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    • Why Business Architecture Now, Not Later? A Lesson from Crisis Management
      Why Business Architecture Now, Not Later? A Lesson from Crisis Management William Ulrich, President, Business Architecture Guild Recorded: Apr 13 2017 4:00 pm UTC 60 mins
    • The inability to track customers, partners, accounts, agreements, and policies across complex business ecosystems triggers compliance failures and crisis management challenges that degrade brand value, undermine investor confidence, and chip away at consumer loyalty. Executives have found that efforts to address these shortcomings are more time consuming, error prone, and expensive than they could have imagine. Ironically, these same executives either refuse to sponsor business architecture efforts or are forcing business architecture proponents to “prove” its value on small scale, narrowly defined initiatives. This BrightTALK discusses crisis response challenges at a major financial institution and the role business architecture should play in addressing a variety of related scenarios across a multitude of industry sectors.

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    • 2014 Architecture & Process: The Business Architecture Virtual Summit
      2014 Architecture & Process: The Business Architecture Virtual Summit Nathaniel Palmer, Mark von Rosing, Henrik von Scheel, Lloyd Dugan, Denis Wisnosky, et al. Processing: Feb 27 2014 3:00 pm UTC 360 mins
    • Produced jointly by BPM.com and Business Process Incubator, the Business Architecture Virtual Summit is the first event of its kind, designed to specifically to understand and evaluated tools and methods for Enterprise Modeling, Business Architecture, and Process Analysis.

      The Summit combines expert-led sessions with 30-minute capability demonstration from leading participating tool providers.

      Why You Should Attend:
      • Learn the most up-to-date strategies, techniques, and technologies for successful Enterprise Modeling, Business Architecture, and Process Analysis.
      • Gain first-hand knowledge of the transformation success stories and current initiatives underway within Fortune 500 and Global 2000 firms.
      • Find new opportunities and partners for succeeding with business transformation
      • Gain actionable information for enabling continuous process improvement.

      BONUS:
      All participants will receive a copy of the “Enterprise Modeling and Business Architecture Buyer’s Guide” to be released during the Virtual Summit.

      Who Should Attend:

      Architecture & Process is defined foremost for Enterprise Architects and Program Managers, as well as Business Process Architects, Operations Managers, IT Strategists, and Business Analysts. Participants will be involved in managing business operations, defining enterprise architecture, as well as standards definitions, policy making and business process management initiatives. Previous participants were split between government, defense and Fortune 500 companies.

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    • How dynamic processes help savvy companies accelerate digital transformation?
      How dynamic processes help savvy companies accelerate digital transformation? Rebecca Wettemann, VP and founding partner of Nucleus Research; Michael Rooney, SVP and General Manager at bpm’online Recorded: Sep 29 2015 6:00 pm UTC 60 mins
    • Digital transformation requires organizations today to be both bold and agile to keep up with the pace of the market shift. Bpm’online invited Rebecca Wettemann, a world-famous CRM analyst & VP of Nucleus Research, to share her expert perspective on values of the process-focused approach to CRM during the one-hour webinar.

      Recent studies predict that by 2017 about 70% of successful digital business models will rely on dynamic processes designed to evolve with customer needs.

      CRM technology underpins nearly every customer-facing process today. At the same time, companies that are seeking the transformation, face certain barriers to change:
      •Deficiency in pre-built customer-facing processes and difficulty in modifying them.
      •Customization of business processes takes too long.
      •Specific technical expertise is required to modify processes and better align them with strategic imperatives.

      Does your CRM allow for changing customer-facing processes with minimum efforts in order to support your business growth?
      How can you make the business case for a more dynamic CRM strategy?

      Attend the 1-hour webinar to find out how to:
      • Benefit from fast and easy process adjustment – no complex and time-consuming configuration by IT specialists.
      • Timely adapt customer-facing processes in response to the rapidly changing business environment.
      • Consistently test, modify, and improve business processes.
      • Build the business case for transforming your CRM processes.

      Read more >
    • Architecture & Process: The Business Architecture Virtual Summit
      Architecture & Process: The Business Architecture Virtual Summit Nathaniel Palmer, Prof Mark von Rosing, Henrik von Scheel, Lloyd Dugan, Denis Gagne, et al. Recorded: Dec 11 2013 3:00 pm UTC 259 mins
    • Produced jointly by BPM.com and Business Process Incubator, the Business Architecture Virtual Summit is the first event of its kind, designed to specifically to understand and evaluated tools and methods for Enterprise Modeling, Business Architecture, and Process Analysis.

      The Summit combines expert-led sessions with 30-minute capability demonstration from leading participating tool providers.

      Why You Should Attend:
      • Learn the most up-to-date strategies, techniques, and technologies for successful Enterprise Modeling, Business Architecture, and Process Analysis.
      • Gain first-hand knowledge of the transformation success stories and current initiatives underway within Fortune 500 and Global 2000 firms.
      • Find new opportunities and partners for succeeding with business transformation
      • Gain actionable information for enabling continuous process improvement.

      BONUS:
      All participants will receive a copy of the “Enterprise Modeling and Business Architecture Buyer’s Guide” to be released during the Virtual Summit.

      Who Should Attend:

      Architecture & Process is defined foremost for Enterprise Architects and Program Managers, as well as Business Process Architects, Operations Managers, IT Strategists, and Business Analysts. Participants will be involved in managing business operations, defining enterprise architecture, as well as standards definitions, policy making and business process management initiatives. Previous participants were split between government, defense and Fortune 500 companies.

      Read more >
    • Why Digital Business Automation is vital to the Customer Experience
      Why Digital Business Automation is vital to the Customer Experience Rob Koplowitz, VP and Principal Analyst - Forrester Research & Sapna Maheswari, Product Marketing Manager - Bizagi Recorded: Feb 28 2017 5:00 pm UTC 61 mins
    • As businesses strive to transform in order to survive and thrive in the digital age, digital initiatives have become increasingly focused on the customer experience (CX) rather than more traditional goals of efficiency and cost reduction.

      So what does this mean for those tasked with delivering digital innovation and applications to the business? It means re-thinking operational models to connect employees, processes and devices with personalized and contextualized information – all to better serve customers.

      Join Bizagi and guest speaker Rob Koplowitz, VP and Principal Analyst at Forrester Research as they discuss how today’s digital platform technologies can support these goals.

      Register now to join the discussion on questions like:

      -What does digital transformation mean for traditional businesses?
      -Why is the shift from cost efficiency to customer experience so important?
      -How can digital platforms help you improve the customer experience?
      -Important strategies for delivering business applications faster in 2017

      Who should attend: Digital Transformation Leaders, Application Development Leaders, IT and Business Process Professionals.

      About Rob Koplowitz

      Rob’s research focuses on business process management as well as artificial intelligence and cognitive computing.
      Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy.

      Read more >
    • Money Matters - Running IT as a Business
      Money Matters - Running IT as a Business Phyllis Drucker, Business Process Consultant, Linium Recorded: May 15 2013 4:00 pm UTC 44 mins
    • In the average organization, finances are typically tracked by functional groupings or IT units, for example server or network costs. This view may be helpful to a CIO or the head of those units but provides little value to the business. It contributes to the view of IT as a “black hole” – money goes in but nothing comes out. This webinar looks at service-based Financial Management and the benefits of accounting and budgeting that can be tied back directly to business outcomes. This form of financial management enables the business to understand the costs and value of a particular service, say Inventory Management services in a retail chain. It also enables IT to have meaningful service reviews with the business, by transforming bits and bytes into dollars and “sense”.

      Read more >