Hi [[ session.user.profile.firstName ]]
Sort by:
    • Video interview: Decoding the experiences of a Digital Transformation guru
      Video interview: Decoding the experiences of a Digital Transformation guru Christopher Wroath, Director of Digital Transformation, NHS Education for Scotland & Andrew Bird, EA Visionary Recorded: Apr 27 2017 10:00 am UTC 24 mins
    • Interview in partnership with BrightTALK, The Stack and Cloud Industry Forum
      ----------
      In this interview Christopher Wroath, Director of Digital Transformation, NHS Education for Scotland, shares with us the lessons he has learned from his digital transformation experiences and how his current job is different from all the other ones he had in the past.

      Among topics discussed:
      - The story behind NHS digital transformation
      - Differences between digital transformation in public and private sectors
      - Triggers for digital transformation
      - Stages of digital transformation
      - Barriers to a successful digital transformation
      - Culture need for digital transformation

      About the speaker:

      Christopher is a digital leader working in the Scottish NHS to transform a disparate and complex information landscape into a single unified environment putting individual members of the NHS and social care workforce at the centre of delivery. Defining and delivering the NHS Education for Scotland (NES) vision for a comprehensive digital transformation by implementing dynamic change through innovative and agile approaches to technical, cultural and organisational challenges by leading the design and in house build of the NES Digital Platform.

      Read more >
    • An Anthropological Blueprint for Business Success in the Digital Age
      An Anthropological Blueprint for Business Success in the Digital Age Ade McCormack, Digital Transformation Strategist Recorded: Jun 20 2017 7:00 pm UTC 42 mins
    • The industrial era, for all its benefits, has relied on humans behaving as process-driven machine components. That is changing as we enter the digital age. Organizations that recognize this reality and act will thrive, despite the unheralded uncertainty and volatility we are experiencing.

      Join Ade McCormack, one of the leading Industry Digital Strategists as he makes the case for this hypothesis, and shares with you a framework for structuring your organization such that nature becomes your business partner. It will also highlight how business models, talent, leadership, culture and risk management are evolving.

      By attending this webinar, you will:

      •Understand the forces that are driving digital transformation.
      •Appreciate the impact digital is having on business models, talent and leadership.
      •Acquire a blueprint that will enable you to capitalize on this transition to the digital age.

      Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals

      Read more >
    • Improving the Customer Experience with Digital Transformation & CCM
      Improving the Customer Experience with Digital Transformation & CCM Jim Marzola, Vice President - Digital Business Transformation, Business & Decision Recorded: May 27 2015 7:00 pm UTC 47 mins
    • Learn How to leverage Digital Transformation & Customer Capital Management (CCM) to improve your Customers Experience

      Join us for a complimentary webinar and discover how you can transform your company’s Customer Experience effectiveness.

      Did you know…
      •50% of top executives see Customer Experience Management as their #1 investment for the next five years
      •A 5% increase in customer retention impacts profitability from 25%-100%
      •You risk up to a 25% potential revenue loss without a Master Customer Data Management strategy
      •CXM leaders have customers with greater loyalty who are:
      o17.5% more likely to buy more
      o13.3% more likely to forgive a mistake

      Learn from the experts! Join us on Wednesday, May 27th at 3pm EDT and discover how you can Digitally Transform your Customer Experience effectiveness with the latest strategies, tools, and applications to leverage the return on investment through return on information.

      Read more >
    • E-Signatures 101: An Introduction to Digital Transformation
      E-Signatures 101: An Introduction to Digital Transformation Peter Czarnecki, Customer Success Representative & Mauro Franco, Senior Sales Engineer Recorded: May 10 2017 6:00 pm UTC 61 mins
    • Organizations of all sizes are using e-signature technology to transform the way they serve customers by offering a more convenient and efficient digital experience. If your organization is planning its digital transformation, if you’re investigating e-signatures, or if you are new to a project team interested in the technology, watch this complimentary webinar to quickly get up to speed on this strategic technology.

      In this information-packed presentation, we provide an overview of the basic terminology, concepts and laws related to electronic signatures and answer the most frequently asked questions on the topic including:

      - What is the difference between an electronic signature and a digital signature?
      - How can you prove who e-signed?
      - What legal and compliance requirements do we need to consider?
      - What ROI metrics have others reported?
      - What do signers need in order to e-sign?
      - How do we get started? What’s the cost? What’s the effort?

      With this solid foundation, you will be able to get your e-signature project off to a fast and successful start.

      Read more >
    • Digital Transformation: How to Deliver Scalable Core Banking Solutions
      Digital Transformation: How to Deliver Scalable Core Banking Solutions Alexei Fey, Data Action - CTO/General Manager Technology Recorded: Jun 22 2017 5:00 pm UTC 21 mins
    • Data Action is a leading software and services provider for the Australian mutual banking industry. The company provides a full suite of banking solutions, from core banking right through to custom digital experiences based on the latest technologies and industry requirements - optimized to align with client needs.

      For Data Action, the ability to deliver flexible and scalable operations to 30 banks is a differentiating advantage. How does the company achieve it?

      Register and hear Alexei Fey, CTO of Data Action, as he discusses:

      •What does lending look like from a customer’s experience
      •How to focus on retaining existing customers
      •How to manage the expectation of digital customers
      •How to deliver ROI quickly

      Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals

      Read more >
    • The 3 Essentials of Digital Transformation & How to Deliver Them
      The 3 Essentials of Digital Transformation & How to Deliver Them Rob Koplowitz, VP and Principal Analyst at Forrester Research and Steve Tassell, Bizagi Recorded: Jul 25 2017 4:00 pm UTC 40 mins
    • Is your digital transformation moving in the right direction? We know that there are three essential business imperatives that organizations need to act on: delivering better customer experiences, improving operational efficiency, and managing regulatory compliance.

      Wherever you are in your journey, process automation is recognized as a foundation for meeting these digital transformation goals. So join Bizagi and guest speaker Rob Koplowitz, VP and Principal Analyst at Forrester Research, as we explore the role of ‘Digital Process Automation’ in digital transformation and discuss real-life stories of how it has helped companies to:

      •Deliver digitally-led omni-channel customer experiences
      •Improve operational excellence, efficiency and agility
      •Manage data, privacy and processes to meet regulatory compliance
      •Innovate at the speed of changing customer expectations in your industry

      Who should attend: Digital Transformation Leaders, Application Development Leaders, IT and Business Process Professionals.

      About Rob Koplowitz

      Rob’s research focuses on business process management as well as artificial intelligence and cognitive computing. Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy

      Read more >
    • Four Success Factors for Digital Transformation
      Four Success Factors for Digital Transformation Gustavo Gomez, Bizagi - CEO Recorded: Jun 20 2017 3:00 pm UTC 43 mins
    • Like all change programs, successful Digital Transformation requires the proactive management of factors including risk, culture, skills, technology and business alignment. Leading companies are going beyond this and harnessing talent from across the business to drive rapid digital change.

      The question is: who are the people you can't deliver digital transformation without?

      Join Bizagi's CEO, Gustavo Gomez, to hear findings from Bizagi’s independent global study into successful digital transformation programs. By joining, you will learn practical lessons in how to:

      •Fight & beat resistance to change
      •Ensure business & IT alignment
      •Identify the key agents of digital change in your business

      Who should attend: Digital Transformation Leaders, Application Development Leaders, IT and Business Process Professionals.

      Read more >
    • How to Shape Digital Transformation for Operational Efficiency
      How to Shape Digital Transformation for Operational Efficiency Derek Miers, MWD Advisors - Principal Analyst Recorded: Jun 21 2017 3:00 pm UTC 33 mins
    • So often, transformation programs set out to deliver dramatic improvements in operational efficiency. Yet these programs commonly fail to connect the world of outside-in design thinking and customer experience, with the operational excellence required for cost reduction. Executives often feel they can just dictate the result and then hold managers accountable for the benefits.

      Join Derek Miers, industry analyst from MWD Advisors as he discusses why transformation success relies on:

      •Engaging your people including three fundamental phases of engagement needed to create the conditions for long-term transformation success
      •How to focus and configure core business components to serve multiple customer segments and experiences
      •Enabling innovation at the edges industrializing both the core business elements and the outcomes delivered to customers.
      •Reinventing how you deliver value is the why; digital transformation becomes how the organization innovates.

      Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals.

      Read more >
    • Digital Transformation: How to Model Human Behavior in Digitization
      Digital Transformation: How to Model Human Behavior in Digitization Frank Beyer, Former Senior Business Process Management at Kyocera Document Solutions Europe Recorded: Jun 22 2017 6:00 pm UTC 27 mins
    • Digital transformation is the change associated with the application of digital technology in all aspects of human society. For businesses, it is about creating a competitive edge by digitizing operations for greater efficiency, intelligence and agility.

      One main challenge of digitization is modelling human behavior and cognitive processes into logical expressions that can be digitized and automated. How do we translate complex human behavior and thinking into digital processes?

      Frank Beyer, a business process management expert will share how approvals of various kind and pricing calculations can be automated thereby drawing on his experience with a pilot project at former employer Kyocera , a Japanese multinational electronics and ceramics manufacturer, automates its pricing calculation and approvals.

      Register and hear Frank Beyer and Bizagi discuss:

      •How to model human activities into digital processes
      •How to break the cognitive barrier to embark on RPA
      •The impact and hidden benefits of digitizing human activities


      Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals

      Read more >