In this IDC FutureScape presentation, the IDC Worldwide Digital Transformation team discusses the key predictions that will impact CIOs and IT professionals in the worldwide digital transformation industry over the next one to three years. Senior IT leaders and line-of-business executives will come away with guidance for managing the implications these predictions harbor for their IT investment priorities and implementation strategies.
About IDC FutureScape
IDC FutureScape reports are used to shape enterprise IT strategy and planning by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC's FutureScapes are comprised of a set of predictions designed to identify a range of pending issues that CIOs and senior technology professionals will confront within the typical three year business planning cycle. Each prediction is assessed on the basis of its complexity, organizational impact, and time frame to expected mainstream adoption.
Interview in partnership with BrightTALK, The Stack and Cloud Industry Forum
In this interview Christopher Wroath, Director of Digital Transformation, NHS Education for Scotland, shares with us the lessons he has learned from his digital transformation experiences and how his current job is different from all the other ones he had in the past.
Among topics discussed:
- The story behind NHS digital transformation
- Differences between digital transformation in public and private sectors
- Triggers for digital transformation
- Stages of digital transformation
- Barriers to a successful digital transformation
- Culture need for digital transformation
About the speaker:
Christopher is a digital leader working in the Scottish NHS to transform a disparate and complex information landscape into a single unified environment putting individual members of the NHS and social care workforce at the centre of delivery. Defining and delivering the NHS Education for Scotland (NES) vision for a comprehensive digital transformation by implementing dynamic change through innovative and agile approaches to technical, cultural and organisational challenges by leading the design and in house build of the NES Digital Platform.
Covered California – the state of California’s official healthcare marketplace – helps ensure individuals, families and small businesses can find low-cost health insurance. But paper-based processes previously made it harder for the organization to quickly and efficiently provide coverage to citizens who needed it. So Covered California implemented a digital agent enrollment process to streamline internal administration and offer customers a higher level of service.
Watch this webinar to hear the story of Covered California’s digital transformation, and how accelerating digital agreements and signatures can help your agency provide better citizen-facing services. Topics covered:
- Redesigning core government processes
- Achieving more by integrating digital systems
- Measuring impact and time savings
- Automating workflows to reduce errors and incorrect information
- Improving compliance and security with digital audit trails
In today’s world, every company is a digital business. A successful digital transformation starts with understanding what you want to achieve—and that begins with understanding your customer experience. This presentation shares examples of how you can quiet the noise of the rapidly evolving technology landscape with actionable, implementable solutions that generate lasting business results. Innovation happens at the nexus of different disciplines, and webinar attendees will learn how to solve today’s most pressing challenges by combining digital strategy, experience design, and technology.Read more >
Digital transformation is the process of using today’s technology to modernize outdated processes and meet the most pressing needs of your business.
Thanks to recent advances in lower cost tablet technology and Microsoft’s suite of cloud and productivity services, complete digital transformation is more accessible now than ever before. A new class of affordable devices is revolutionizing the way businesses and their employees work and interact with customers.
Sign up now to:
•Engage your customers
•Empower your employees
•Optimize your operations
•Transform your products
The industrial era, for all its benefits, has relied on humans behaving as process-driven machine components. That is changing as we enter the digital age. Organizations that recognize this reality and act will thrive, despite the unheralded uncertainty and volatility we are experiencing.
Join Ade McCormack, one of the leading Industry Digital Strategists as he makes the case for this hypothesis, and shares with you a framework for structuring your organization such that nature becomes your business partner. It will also highlight how business models, talent, leadership, culture and risk management are evolving.
By attending this webinar, you will:
•Understand the forces that are driving digital transformation.
•Appreciate the impact digital is having on business models, talent and leadership.
•Acquire a blueprint that will enable you to capitalize on this transition to the digital age.
Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals
At the heart of every business is its customer. Yet how many businesses truly align their entire organization around the customer and the customer’s experience with their business?
Join us for our Digital Business Transformation Workshop as our experts walk through the first steps of a Digital Transformation and layout a simple frame work that you can apply to design your businesses Digital Transformation road-map.
This Digital Business Transformation Workshop is designed to help you:
1.Understand all the ways your customer(s) touch your business
2.Design a simple Framework on where to start and what to do next
3.Case Study: See a firsthand example of a Health Insurance Company’s Digital Business Transformation and how they began their process.
Brett McKee, Transformation Portfolio Manager for Cross Cutting Programmes at the London Borough of Barking and Dagenham (LBBD), will share insights into how LBBD’s recent digital transformation project is enabling them to simultaneously:
• Utilise disruptive technology to join-up services
• Streamline processes and reduce costs through sharing services
• Deliver an improved citizen experience
Phil Turton, Account Manager at Informatica, will also provide more information on Informatica's cloud solution that has been central to enabling this project.
Geoff King, Account Director at Agile Solutions GB Ltd, will provide guidance on Generational Market Disruption in Data and the roles LBBD, Informatica and Agile Solutions GB Ltd play in this.
Strategy Meets Action (SMA) addresses the state of digital transformation in insurance including, industry trends, long-term transformation strategies and investments and the technologies that are providing a win-win for consumers, carriers and agents alike.Read more >
Learn How to leverage Digital Transformation & Customer Capital Management (CCM) to improve your Customers Experience
Join us for a complimentary webinar and discover how you can transform your company’s Customer Experience effectiveness.
Did you know…
•50% of top executives see Customer Experience Management as their #1 investment for the next five years
•A 5% increase in customer retention impacts profitability from 25%-100%
•You risk up to a 25% potential revenue loss without a Master Customer Data Management strategy
•CXM leaders have customers with greater loyalty who are:
o17.5% more likely to buy more
o13.3% more likely to forgive a mistake
Learn from the experts! Join us on Wednesday, May 27th at 3pm EDT and discover how you can Digitally Transform your Customer Experience effectiveness with the latest strategies, tools, and applications to leverage the return on investment through return on information.
You have taken the time and passion to risk you and resources on Digital Transformation.
Then there is the expectation that this will incrementally, evolutionary or revolutionary boost you, your organisation and its values.
But how do you avoid the well known problems of transferring innovation, new ways of working, digitals assets and change into …
… the market, services, internal business units, management and operating systems, culture, skills, mobilisation of management and employees, etc.?
This talk introduce the Interweave Thinking and Interweaving practice. The practice enables you to uniquely untangle and simplify interlinkage, co-dependencies, co-creation, and complexities.
Btw: We will cover the “The dirty little capability secret …”.
Organizations across the globe are engaged in what some consider to be another IT buzzword – Digital Transformation. Many though take it seriously, as concerted means to optimize customer experiences, improve business efficiencies, and capitalize on new market opportunities.
In this webinar Carl Lehmann, Principal Analyst at 451 Research will discuss how industry leading enterprises pursue digital transformation from both business and technical perspectives by:
•Describing digital transformation and how it is used to create competitive advantage
•Discussing why and how enterprises are pursuing such initiatives
•Identifying the critical technology needed for execution
•Revealing how digital automation platforms improve and enable new ways of doing business
Attendees will learn how to define and structure digital transformation initiatives unique to their firms and how best to make use of digital automation platforms for IT and business transformation.
Successful digital transformation requires organizations to keep up with an unprecedented pace of change. There is an ever increasing need and ability to share information - but this also brings new risks and challenges.
Join Forrester Research and TITUS in this On Demand Webinar as they discuss strategies and solutions to help your organization embed positive information security behaviors in your employees, helping reduce the risk of information loss while simultaneously growing your business.
In this IDC FutureScape presentation, IDC's European Digital Transformation (DX) Strategies Practice members present the key DX predictions that will impact CIOs and IT professionals across all industries and enterprises. The predictions will look at some significant trends in Europe that will be changing business operations significantly over the next one to three years. Senior IT leaders and line-of-business executives will come away with guidance for managing the implications these predictions harbor for their IT investment priorities and implementation strategies. Join Marianne Kolding, Jan van Vonno, Danielle Hernandez and the rest of the team members on January 24 to learn more about how your industry is being disrupted by DX.Read more >
How does Robotic Process Automation (RPA) fit into the Digital Transformation roadmap? Join this webinar to understand how RPA can jumpstart your automation projects and to learn how it works seamlessly with BPM. These two complementary tools can show quick ROI to help turn the skeptics in your organization into believers.
Register and join us for answers to questions such as:
• What is the business case for RPA?
• What types of processes/projects are the best fit for RPA?
• How can you manage and monitor your RPA program as it scales?
• How can you use RPA as a first step toward full adoption of BPM?
• How can you achieve effective ROI from RPA?
Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals.
Watch this Dell EMC Webcast and explore the true meaning of digital transformation.
With all the talk about “digital transformation,” some are left to wonder: what does digital transformation really mean? As organizations strive to become digital enterprises, it is important to understand what this encompasses in order to implement the appropriate strategies to become a truly digital organization.