Join Sumit Dhawan, SVP & GM, End User Computing (EUC) VMware, as he delivers the 2017 vision and strategy addressing key market trends of mobility, cloud and the move to Windows 10. Learn about the latest announcements in the Horizon portfolio and how these come together to drive a consumer simple, enterprise secure digital workspace experience that enables organizations to transform the way work gets done. Prakash Kota, VP IT of Autodesk will join Sumit to discuss the organization’s plans to be an early adopter of the digital workspace, and the improvements and enablement they hope to achieve from implementing VMware Workspace ONE™.Read more >
GPU technology improves Citrix virtual desktops and applications, but to truly deliver an immersive user experience that scales, organizations need to manage the complete GPU deployment lifecycle – from designing the infrastructure, to managing and optimizing a production environment, to responding to user issues dynamically, in real-time.
eG Innovations in partnership with NVIDIA is delivering comprehensive monitoring capabilities that enable IT to better manage all aspects of the user experience, tapping into new GPU-sourced insights that aid in design right-sizing, proactive infrastructure optimization and help desk issue remediation. This new joint solution integrates eG Enterprise with NVIDIA GRID software to provide actionable insights through host-level, guest-level, and application-level analytics.
Attend this webinar to learn how to deliver complete lifecycle management of the end user experience for GPU-powered applications and desktops.
Many corporate IT service desks continue to be under pressure to deliver better IT support – with end users and customers demanding increased efficiency and a better service, and likely at a lower cost. Service desks can’t afford to stand still, and thus the improvement of their operations, and of IT support overall, should be a crucial part of any corporate IT organization’s strategy and roadmap. It’s a tough ask though – as, after enduring over a decade of budget cuts, finding ways to improve the service desk might appear difficult, especially when operating with limited funding and people.
Thankfully though, customer engagement and support advancements, including improved support technologies, can provide an easier route to both tangible service desk efficiencies and customer-facing improvements. So please attend this webinar for practical help with five opportunities to improve your service desk operations, and the value it ultimately provides to their business, across:
1. Meeting consumer-world-driven expectations of access and communication channels (and the people involved within them)
2. Offering knowledge management capabilities that actually work (for end users and service desk agents)
3. Increasing employee self-service adoption and value
4. Automating wherever possible (including the use of machine learning)
5. Getting more out of your ITSM solution (or investing in one that delivers more)
About The Presenters:
Principal Analyst, ITSM.tools
Stephen Mann is Principal and Content Director at the ITSM-focused industry analyst firm ITSM.tools. Also an independent IT and IT service management marketing content creator, and a frequent blogger, writer, and presenter on the challenges and opportunities for IT service management professionals.
Product Marketing Manager, SunView Software
A recent, global poll identified the key concern in deploying Skype for Business was how to deliver an outstanding end-user experience, across an environment with multiple vendors.
This webcast will show you the key insights of how to not only oversee a successful Skype for Business deployment but how to make it work seamlessly with your existing unified communications environment, in turn, delivering an outstanding experience.
The #1 business objective for IT professionals in 2015 is to improve the end user experience with IT infrastructure. Join VMware & NexGen Storage as they discuss how integrating VMware VVOLs with shared storage using Storage QoS capabilities is the key to improving your end user’s experience with mission and business critical applications. Ben Mauricio and Vince will discuss the end user benefits of this approach with VMware VVOL’s highlighting simplified Storage QoS per VM.Read more >
El Camino Hospital, known as “The Hospital of Silicon Valley,” opened its doors in 1961 and has since been ranked amongst the top hospitals in the world. It’s a non-profit organization with a staff of over 3,200 employees and nearly 1,500 physicians operating between two campuses, offsite clinical offices and working remotely. Since its inception, it has been “IT-progressive and IT innovative.”
Join us for an informative session about El Camino’s technology journey. Learn why they consider their Virtual Desktop Infrastructure (VDI) implementation the most successful IT project to improve the clinician experience. They are at the forefront in delivering secure, anytime, anywhere access to patient records ensuring high quality care and a system without headaches to attract and retain top talent.
In this live webinar, you will hear from experts at El Camino Hospital, NCS Technologies and Teradici and learn how they partnered to:
• Provide a system that’s personalized and about the individual – whether deskside or bedside
• Enable caregivers to securely access their own personal workspace from anywhere and on any device, including PCoIP zero client laptops from NCS Technologies
• Ensure the protection of patient information and compliance requirements with “tap in and out” user authentication
• Deliver a consistent, reliable, high performance user experience
User experience management has an enormous impact on the business. End users expect a flawless online experience and the ability to interact with businesses at anytime, from anywhere and through any device. IT must be able to proactively identify, diagnose and resolve performance problems before they negatively impact end users and disrupt revenue-generating services. But, the lack of real-time visibility into all end-user transactions across physical, virtual, cloud and mainframe environments as well as a limited understanding of how poorly performing end-user transactions impact business outcomes work to impede IT’s ability to ensure an exceptional end-user experience.
Join us on August 21 as Dennis Drogseth, Vice President at Enterprise Management Associates (EMA) discusses the end-user experience, what it means to your bottom line, and why it has become a shared concern for both IT and the business. Melissa Sargeant, Sr. Director of Product Marketing at CA Technologies, joins Dennis to discuss why IT management should strongly consider a solution that provides a complete understanding of how application, network and infrastructure components affect service quality, so that IT organizations can not only simplify IT complexity, but also improve service quality for business partners and customers.
The #1 business objective for IT professionals in 2015 is to improve the end user experience with IT infrastructure. Join Ben Bolles, VP of Products and Vince Lapaglia, Sr. Tech Marketing Engineer from NexGen Storage as they discuss how integrating VMware VVOLs with shared storage using Storage QoS capabilities is the key to improving your end user’s experience with mission and business critical applications. Ben and Vince will discuss the end user benefits of this approach with VMware VVOL’s highlighting simplified Storage QoS per VM.Read more >
Monitoring is the most crucial aspect of IT Ops, but the expectations of monitoring have evolved. Mobile apps are now the forefront of every digital business. To be relevant in the new mobile app economy, IT Ops must align with mobile strategies. What’s missing is end-to-end visibility from server to mobile user experience. Learn how integrating HP AppPulse with HP Business Service Management (BSM) can help IT Ops achieve a single pane of glass by consolidating an end-to-end monitoring strategy.
Experienced visionary , business oriented, with vast technological experience and with a special passion for leading innovation
Experienced with leading highly technical teams, and development of complex products in a variety of technologies
Chief Functional Architect
Senior Product Marketing Manager
Senior product marketing leader who leverages over two decades experience building go-to-marketing strategies for industry leading tech companies
With four high-tech startups, Eric has developed expertise in application performance management, enterprise application software, rules management & personalization, message oriented middleware, Java EE & JMS, application servers, software development tools, SaaS-based archiving & security, and web content management platforms
Expert in developing strategies for messaging, content, online experience, sales enablement, SEO, social media, demand generation, public relations and analyst relations
Today, poor user experience is a business problem, not just an IT problem. If the performance of your web applications is consistently poor, your users will take their business to a competitor.
Traditionally, IT managers have been “data center” focused, looking at system resource metrics rather than the end user experience. Even when performance is considered at the application level, the metrics are based on individual elements (SQL response time, application heap usage, etc.) and are not focused on what is really happening from the users’ perspective. The data center-centric approach is insufficient for effective application performance management. Performance could be perfectly fine on the server-side, but be horrible when viewed from the end user perspective.
Watch this webinar to learn how to monitor, diagnose and report on the real user experience for your business-critical web applications.
Cloud networking enables enterprises to better manage the end-user’s connectivity experience and improve reliability while lowering the TCO (Total Cost of Ownership). Cisco Meraki is a provider of cloud-controlled WiFi, routing, and security solutions. This webinar includes a live demo of the Meraki dashboard which provides:
- An overview of which cloud applications your users are accessing where;
- The ability to block access to cloud applications at a gateway or individual user level;
- The ability to view router, VPN, security camera usage and carry out remote troubleshooting without the need of an on-site engineer visit;
- Visibility of WiFi channel utilization and location, enabling you to switch frequencies to ensure high levels of performance and see which “passers by” do not connect – which is particularly useful in the retail and hospitality sectors.
Orange Business Services, one of four global providers of Cisco Meraki, will share it’s tips on how three customers in the manufacturing, retail and electronics sectors, have been able to get the most out of the solution.
Join Desktone and our partner Teradici for this live webinar to learn how organizations are leveraging cloud-hosted virtual desktops in conjunction with PCoIP zero clients to solve IT’s headaches of Windows 7 migrations and an effort to reduce the cost of maintaining desktops and tightening corporate data security by bringing desktops into the data center. By delivering a cloud-hosted desktop from the Desktone platform accessible with a Zero Client, end users have access to a fully customizable Windows desktop with no loss of end-user experience in a scalable, cost effective manner that far surpasses the cost and complexity of a traditional VDI model.
Replacing traditional PCs with zero clients dramatically reduces the Total Cost of Ownership while continuing to deliver optimal performance to your end users.
Join us to learn:
• Who is using DaaS and PCoIP zero clients to deliver superior end user desktop performance
• Why DaaS vs. traditional VDI solutions such as XenApp or Xen Desktop
• How deploying virtual desktops in the cloud combined with PCoIP zero clients deliver superior desktop performance
• Overview of the PCoIP protocol and architecture
• Explanation of PCoIP zero clients and the benefits and differences over traditional thin clients and repurposed PCs
Horizon 7 just launched into the market and provides you with a ton of new features designed to better secure, manage and scale virtual desktops and published apps with unprecedented speed and simplicity. Join this session to see the product in action and learn about just-in-time desktops with instant clone technology, our new smart policies for truly contextual computing, our new platform for app management and delivery and all of the enhancements we've made to optimize user experience--including adding a brand new feature-rich protocol.Read more >
Mobile apps are the front door of your company’s brand. Your business reputation and revenue depend on the end user’s overall app experience. But what happens when your mobile app runs slow or crashes? Most often, you lose customers forever. To determine the problem, you must sort through an overwhelming array of devices, networks, app servers and code. Attend this session to learn how HP AppPulse provides end-to-end visibility to user experience, performance and availability of your mobile app.Read more >