Despite our best intentions, organizational change often leads to disruption. Change can cause confusion, discomfort, and frustration for employees, and can lead to consequences such as drops in engagement, lapses in performance, and regrettable attrition. In a world where change is inevitable, how can organizations overcome disruption and thrive in the face of change?
In this webinar, Organizational Development expert Craig Ramsay will share a framework that will help your organization more effectively navigate change, whether the change is a merger or acquisition, an internal restructuring, or a leadership change.
Ben Hatch, Employee Engagement Program Manager at LinkedIn, will join Craig to share his journey of helping LinkedIn preserve its culture and values during a period of significant change and uncertainty: the organization’s acquisition by Microsoft. By listening to employees, communicating effectively, and doubling down on LinkedIn’s unique culture and programs, LinkedIn was able to thrive, coming out quickly on the other side more focused and inclusive than before.
In this recorded session, you will learn:
The critical steps to maintaining a positive and productive culture during all types of change.
How to gather and actually use feedback from employees to ensure they are engaged — making the change a success.
Key considerations for ensuring a successful transition at the organization-wide and team-wide levels during times of disruptive change.
ITSPmagazine meets up with Marian Merritt, Lead for Industry Engagement at NICE/NIST during AppSec California, to discuss diversity and education. Some of the main points covered during our chat:
- With less than 11% of ethnic diversity and less than 10% of women in the cybersecurity field, diversity is one of the strategic goals in the National Initiative for CyberSecurity Education (NICE).
- NICE has community-based approaches to get more people aware of cybersecurity careers, leveraging the local community education opportunities and getting them in touch with employers.
- Raising awareness about security is something that every citizen needs to take upon themselves for their own personal safety but also their children's safety.
- The day you get hacked or the day you get breached is far too late to then consider security.
Employee engagement is recognized as a critical driver of business performance yet most people and companies struggle to understand the concept and improve. Most of us want to spend our time doing a job that we love. We want to feel energized and passionate about how we contribute to the organization. We want to have a great day at work where we feel like we accomplished something and grew from the experience. All of these feelings are part of the concept of employee engagement. Yet most of us find it difficult to achieve this level of engagement on a regular basis. How do we make it happen?
Learn about the five simple keys to unlock the power of employee engagement in yourself and others.
How engaged are you in your work right now? Do you know what’s missing?
Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hearts into our work, we are happier, healthier, and produce better results. Yet, most struggle to understand exactly why we engage in some environments, and don't in others. Magic introduces the five MAGIC keys of employee engagement--Meaning, Autonomy, Growth, Impact, and Connection--and shows how leaders can help employees achieve higher levels of engagement, as well as how employees can be more successful by taking ownership for their own MAGIC.
With all the numbers and statistics that pass across executives’ desks, it’s no wonder the employee engagement score feels like one drop in a very large ocean.
But it’s not. Employee engagement is a business measure like no other.
No matter what your legacy issues may be, or what your employee engagement results have been in the past, it is possible to create a highly engaged workforce quickly, easily and without disproportionate investment in time, money or technology.
Engagement is NOT an annual survey. Engagement is frequent, relevant and meaningful feedback and recognition. And the right tools will deliver exactly this. In this webcast, we will share 4 reasons to improve employee engagement as well as tips to get you started.
Engagement is a learned competency. Join with us as we discuss how managers and leaders in your organization can learn to be engaged and engage their team members. Learn specific values that are associated with the engagement competencies and explore DecisionWise's new Engaging Leader Assessment.Read more >
What are other organizations doing to increase Employee Engagement?
We collected feedback from over 180 organizations to find answers to these questions and more:
What are companies doing to increase employee engagement?
What is the ROI of employee engagement for most companies?
How do organizations effectively measure employee engagement?
Is employee engagement really working?
Which programs are most effective in boosting employee engagement?
Does employee engagement boost profitability?
Join us as we reveal the results from this 30-question study.
HRCI and SHRM credit
Join Dr. Tracy Maylett, for a presentation on “ENGAGEMENT MAGIC: Five Keys to Unlock the Power of Employee Engagement.” Dr. Maylett will review the research behind the five keys and how managers can use ENGAGEMENT MAGIC to increase engagement with their teams. During this session we will provide answers to the following questions:
What is the personal benefit of being engaged?
What is the difference between being satisfied with your job and being engaged?
How does each of the ENGAGEMENT MAGIC elements contribute to engagement?
How do you avoid a victim mentality and take ownership for your engagement?
How can managers create an engaging work environment?
One question to consider as you think about whether to put effort and investment into employee engagement: "Is engagement worth the effort and investment we put into it?" The short answer to this question is "yes," but depending on the type of organization you are, engagement may be more critical or less critical to your success.
During this webinar we'll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 20 years of experience conducting surveys around the world. We'll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them.
HRCI and SHRM Credit Approved
Join POPin with guests from SCL Health, Dave Husted, Vice President and Julie Mitchell, Director for a special webinar where we’ll hear how they leveraged POPin to drive meaningful improvements to their annual Press Ganey engagement survey scores.
Our 30-minute webinar will share real tactics for leaders on conducting meaningful conversations with employees not just to diagnose the cause of low engagement scores but ultimately to surface the real opportunities for improvement. Learn how to listen to employees and take action with their feedback to build trust and create buy-in for the actions you implement. Dave and Julie will guide us through their experiences as leaders and POPin creators.
Free HRCI & SHRM Credit.
It’s nearly impossible to get traction around employee engagement initiatives without the support of the CEO and senior leadership team. During this presentation, we’ll provide tips and share case studies that not only show how to get senior leadership to “bless” engagement initiatives, but to drive them.
During this webinar we will cover:
•How to talk about employee engagement with your senior leadership team
•How to position the objectives of employee engagement
•How to be bold without risking your reputation
•How to navigate the politics of employee engagement
•What to do if you have tried and it didn’t work
What separates mobile innovators from firms ticking the mobile box? It’s simple: ongoing customer engagement. The first key is getting customers to opt-in to notifications. On average, they are four times more engaged with apps and retained at double the rate of opt-out users. Urban Airship recently compiled the industry’s largest study of opt-in rates and trends to provide benchmarks across 15 different industries.
In this Marketing Week webinar join Alyssa Merrit, head of strategic consulting at Urban Airship, and Neel Banerjee, senior product manager at Urban Airship, to learn if you are ahead, behind or (shudder) simply average in this webinar that will address key questions:
• How do my engagement rates compare to peers?
• What’s the difference between average and top performers?
• Are notification opt-in rates remaining steady?
• What are the top 10 tips to improve opt-in rates?
Receive HRCI and SHRM credit for attending.
During this webinar we’ll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 20 years of experience conducting surveys around the world. We’ll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them.
During this webinar we will cover the following topics:
6 anchor questions that measure employee engagement
How to achieve high participation
Ensuring confidentiality to collect honest feedback
3 common survey administration mistakes
Effective ways to roll out the results
Training managers to conduct action planning meetings
Holding leaders accountable to improve engagement
About the Presenter: Christian Nielson is a Principal Consultant at DecisionWise and leads a team of consultants who conduct engagement surveys for clients around the world. He is an expert on how to conduct employee surveys and get the most from the results.
Join Tori as she walks through how to take a video campaign strategy from conception to completion! She'll start with the campaign concept that was developed by the Marketing team at Moz and what you need to take into account before implementation like scope, man power, and more. Tori will also cover how to schedule and release a campaign to increase goals and how to get buy-in for future campaigns by displaying valuable metrics.Read more >
Hundreds of companies, both old and new, are providing technology designed to improve customer engagement, ultimately raising customer experience scores. Everything from contact center to CRM to user sentiment to in-app contextual communications to many more areas are part of the customer engagement movement.
This webinar serves as a tutorial of technology categories and providers assisting in any customer interaction and analytics to evaluate success.
The Aruba Mobile Engagement Solution transforms the way large, public-facing enterprises engage with guests at their venues.Read more >
We hear over and over again that employee engagement is low. A 2017 Gallup report shows 51% of the workforce is not engaged, and 16% are actively disengaged. What’s missing in our workplace cultures that has led to such low engagement?
Connection. Connection between people - between employees and their leaders. Between teams. Between people and their companies. We have so much technology at hand to bring us together, but it may actually cause us to drift apart. Think of the email or text you send to a coworker sitting right across from you. The instant message you send instead of picking up the phone.
This lack of connection leads to less collaboration, innovation, trust, and engagement. But companies can take active steps to build more interaction and relationships between their people, and use practices, like appreciation, to create a more integrated culture.
Join Mindi Cox, Senior Vice President of People and Great Work at O.C. Tanner, as she shares insights and best practices on how to create a more connected workforce in today’s increasingly disconnected environment.
During the webinar you’ll learn:
- The importance of human connection in the workplace today
- How to foster high-quality interactions among employees and teams
- The impact of having a connected workforce on company culture and employee performance
As Senior Vice President of People and Great Work at O.C. Tanner, Mindi Cox works to connect people with purpose. Her goal is to help cultivate workplace cultures where people feel connected to the greater purpose and impact of their work. Mindi believes it’s this connection, this soul spark, that inspires people to seek personal and professional progress, inspiring the most powerful business breakthroughs. Mindi has 17 years of experience in Sales, Marketing, and as a Human Resource Executive focused on practices that contribute to strengthening the workforce through culture.
Don’t miss this CCNG member webinar as we discover how Best Western Hotels and Resorts’ Contact Center used a continuous cycle of improvement to drive employee engagement 20% higher. You’ll hear Best Western’s step by step process and be provided with specific examples of how it worked in their contact center.Read more >
In this webinar we share the data and analysis from our research into employee engagement in retail, outlining some of the key challenges and some innovative solutions that have been implemented.
Improving employee engagement is high up the agenda of senior management in retail.
Employees who are motivated and more able to fulfill their potential are also more productive. With margins under ever increasing pressure, facilitating productivity gains has never been more crucial. However, improving engagement can be complicated and requires an in-depth understanding of some of the underlying issues holding engagement back.
Join us for a webinar with Vidyard and Spear Marketing to learn how B2B marketers are using personalized content to drive engagement.
We discuss the trends in content personalization, the challenges marketing teams face when implementing it and some real-world examples of how other organizations are personalizing their content experience.
The impact of employee engagement on key business objectives is staggering. According to Gallup, highly engaged business units see:
•17% increase in productivity
•24% less employee turnover
• 41% reduction in absenteeism
While we know the facts, one of the biggest challenges for driving engagement across an organisation can be convincing the Board that employee engagement isn’t a luxury - it’s a necessity.
Join us for 1 hour on Wednesday 7th March at 11am for a valuable webinar on the best practice way to build and present your business case for employee engagement.
Leading the session will be James Marsh of HR Review; Denise Willett, Senior Director of Achievers EMEA; and Kerrie Maitland, HR Consultant, Life Coach and Managing Director of Positive Dimensions. They’ll be sharing strategy, techniques and ‘Been there, done that’ experience that you can apply to getting the executive buy-in you need.
Put the date in your calendar now – and we look forward to you joining us!
Join insurtech experts from Sapiens, Generali, Metlife and MAXIS GBN and Tryg Insurance at Data Tech Talks during Intelligent InsurTECH Europe as they discuss how your company can use data analytics to optimise customer engagement and retention.
VP Sales EMEA,
Global Head of Underwriting - Financial Lines, Generali Global Corporate & Commercial,
Vice President Head of Distribution
Global Employee Benefits,
MetLife and MAXIS GBN
SVP - Group Chief Analytics Officer
Incorporating location intelligence into digital strategies to engage consumers in real time, increase brand loyalty and provide actionable data will be more critical in 2018 than ever before.
Using cutting edge location data, Possible and Skyhook have both been able to actively engage fans in engaging experiences at large-scale sporting events. Enhanced insights into the fan experience via location data include crowd density at various locations within the venue, the best spots for spectators to view the action, the movement of fans relative to players, and more.
In this case, location intelligence provided insight into consumer engagement via foot traffic patterns, location visits, and frequency analysis to help brands deliver dynamic user experiences, better understand their customers and prospects, and boost consumer engagement and delight.
During this webinar you’ll learn how to:
* Boost engagement with real-time, location-based consumer engagement and experiences
* Gain insight into the behavioral patterns of customers and prospects
* Understand the future of location data for your business
* David Bairstow, VP Products, Skyhook
* Jay Graves, CTO at Possible Mobile
* Stewart Rogers, Analyst at Large, VentureBeat (Moderator)
Sponsored by Skyhook
Sponsored by Skyhook