Patient Engagement is every Provider’s new “highest priority,” but to date, much of the focus has been on driving patients to portals as a means to engage. Innovative providers are moving the focus to other arenas including social channels in order to engage people where they are spending their time.
Join this webinar, where Janice Jacobs and Stephanie Bartels, will discuss the key components of a successful comprehensive patient engagement program that includes social strategies. Learn about a host of Patient Engagement solutions and a focused discussion around how to get started in social media, how to use social media to increase patient satisfaction and acquisition, and potentially even affect clinical outcomes. Janice and Stephanie will also discuss how to interact, educate and lead the healthcare conversation on social media, social media listening and reputation management and challenges and opportunities with social engagement for providers.
With all the numbers and statistics that pass across executives’ desks, it’s no wonder the employee engagement score feels like one drop in a very large ocean.
But it’s not. Employee engagement is a business measure like no other.
No matter what your legacy issues may be, or what your employee engagement results have been in the past, it is possible to create a highly engaged workforce quickly, easily and without disproportionate investment in time, money or technology.
Engagement is NOT an annual survey. Engagement is frequent, relevant and meaningful feedback and recognition. And the right tools will deliver exactly this. In this webcast, we will share 4 reasons to improve employee engagement as well as tips to get you started.
Has this ever happened to you: you’ve launched your community, it starts to grow, but over time fewer and fewer people show up? This is one of the major challenges facing community professionals today (along with demonstrating clear ROI).
This webinar will focus on the important things a community professional can do to grow and sustain engagement. We’ll cover topics such as:
- Peer to Peer Interaction: The best types of discussions to initiate and how to sustain them
- Content: Creating content that helps build a stronger sense of community and increases activity
- Advocacy: How to design events that generate long-term activity
- Community Journeys: Aligning your activities with your member's motivational touch points
You’ll come away inspired to do more with your community and we’ll help you get started with a handy community management tool. It will share in this webinar so please join us.
What separates mobile innovators from firms ticking the mobile box? It’s simple: ongoing customer engagement. The first key is getting customers to opt-in to notifications. On average, they are four times more engaged with apps and retained at double the rate of opt-out users. Urban Airship recently compiled the industry’s largest study of opt-in rates and trends to provide benchmarks across 15 different industries.
In this Marketing Week webinar join Alyssa Merrit, head of strategic consulting at Urban Airship, and Neel Banerjee, senior product manager at Urban Airship, to learn if you are ahead, behind or (shudder) simply average in this webinar that will address key questions:
• How do my engagement rates compare to peers?
• What’s the difference between average and top performers?
• Are notification opt-in rates remaining steady?
• What are the top 10 tips to improve opt-in rates?
Join Tori as she walks through how to take a video campaign strategy from conception to completion! She'll start with the campaign concept that was developed by the Marketing team at Moz and what you need to take into account before implementation like scope, man power, and more. Tori will also cover how to schedule and release a campaign to increase goals and how to get buy-in for future campaigns by displaying valuable metrics.Read more >
If a customer or prospect clicks the Like button on your Facebook page, are they engaged? Maybe. Maybe not. Yet today's marketers are often obsessed with artificial metrics that don't translate into sales.
In this session, we'll discuss:
- What is customer engagement?
- Does customer engagement differ from that on social media?
- What metrics can be used to measure engagement?
- What tools can be used for customer engagement?
- Can customers be disengaged and still create revenue for you?
Your presenter, Heidi Thorne of Thorne Communications LLC, has been able to leverage her social media and online activities into cash in the bank business for her company which primarily serves B2B clients. Her presentation will offer practical tips for growing a business through social media and online marketing.
Heidi is a promotions expert, speaker and author of 6 books including:
- Messaging Marketing: The Mobile Marketing How To Guide to Text Message Advertising for Small Business
- Business Competitive Advantage: A Handbook for Small Business Owners, Entrepreneurs and Consultants
She brings over 25 years of experience in the fields of advertising, marketing, sales and public relations to this program, including a decade in the trade show and hospitality industries. Heidi is also the editor and founder of PromoWithPurposeToday.com (how to promote your company) and MessagingMarketing.com (social media and mobile marketing how to) blogs.
Buckle your seat belt. This fast-paced session will walk through dozens of tricks, best practices, apps and more to help increase content engagement, conversion and more.Read more >
Join host Michael Lee Stallard and his guest David Zinger, an expert on employee engagement and founder of The Employee Engagement Network. David will share his thoughts on the connections that are integral to employee engagement today. David is a well-respected thought and practice leader with years of experience in the field. This presentation is a must see for anyone who wants to become fully-engaged at work or who wants to engage others.Read more >
Employee Engagement is a topic which is now well understood as being a significant factor in organisational results, not least because the way employees feel about their company and how aligned they are to their organisations vision, values and aspirations has a direct relevance to their performance contribution. Despite the range of strategies and approaches applied, however, the level of employee engagement in the UK has not budged beyond about a third of the workforce who consider themselves fully engaged.
In this webinar we will explore what are the macro conditions that need to exist to help boost employee engagement, and what are the micro drivers that enable employees to feel engaged.
This webinar aims to answer two questions:
•Where does employee engagement really live in an organisation?
•What can managers actually do about it?
Consumers are constantly bombarded across multiple channels with branded messages, so how can the gamification of the mobile customer experience help brands to increase engagement, loyalty and improve customer value when most consumers have already tuned out? The Economist Intelligence Unit showed that companies share a conviction that cultivating a high level of customer engagement is now a key strategic challenge.
This panel discussion explores whether Gamification, as an engagement technique, can help Marketers to secure consumer mind share, giving their brands a competitive advantage, or is it just a passing gimmick that won’t deliver against this strategic goal?
There are clear benefits for both Life Sciences companies and their customers in significantly improving the way they engage. Be it in terms of reputation, efficiency, profitability, or even relationship quality and longevity, engagement has and will always be the key to successful business practice.
Recent exclusive research conducted in conjunction with Zephyr Health revealed that both frontline sales forces and sales management professionals want to improve engagement strategies with new technology utilizing predictive insights. However, despite having new tools available to them, sales teams remain heavily reliant on the same techniques that were being used decades ago.
So what is the answer – how do life sciences companies disrupt this pattern and make significant strides to improve engagement?
Working with Zephyr Health, we present an expert webinar that will answer this very question, bringing together industry experts to discuss why the disruption is critical, how it can be achieved, and the core role that predictive insights play in this process.
As with all of our webcasts, this is an interactive debate designed to enable you to get the answers you need.
Topics covered include:
•Customer engagement challenges and trends: the need for disruptive customer engagement – what the survey revealed
•The challenges facing Life Sciences customer engagement
•Why technology is only partially solving the problem
•The evolution of CRM: from historic analytics to current analytics to future analytics – knowing what your customer wants before they do
•Overcoming internal blockers to change within Life Sciences – the roadmap for success
Improving Internal Communication Through Targeting and Personalization.
Corporate intranet portals can be a major source of frustration for employees worldwide. Employee engagement, which crucial to employee retention and satisfaction, can often suffer when employees find themselves without a way to communicate with others in the organisation online - or when they are forced to do so through a clunky or malfunctioning system.
In this webinar, Adrian Collier (Product Manager at Hippo CMS) and Nathan Nelson (Creative Designer at VASSIT) demonstrate how a web content management system can be implemented to enable employee engagement in the corporate digital workspace, and how Hippo's targeting and personalization capabilities can help companies deliver personalized content to foster employee retention and satisfaction. They will show a set of diverse real-life examples from the Dutch police force, Provincial, and LifeWorks.
It's an insidious and disruptive force... an assassin that kills the mood and decimates your organization. Join us to find out what it is and how you can overcome it to boost morale and improve employee engagement.Read more >
Consumer engagement remains a priority for brands that are looking to build and maintain meaningful relationships with their customers. The challenge in today’s cross-channel, social, and mobile world is to develop enough, relevant content that will drive the desired levels of engagement.
User-generated content, or UGC, provides relevance and authenticity that brand- produced content cannot. Brands that incorporate consumer- produced content into their marketing are seeing greater performance within their existing channels and programs because of its
Our webinar, Increasing Consumer Engagement with User Generated Content, will discuss:
- Why UGC is so impactful with consumers
- How brands, like McCormick, are leveraging UGC to increase consumer engagement
- Tips for driving consumer participation with UGC campaigns
- Rights management and UGC curation
Sophie Longmate of Walgreens Boots Alliance looks at the psychology of people to drive greater engagement around energy savings and share with you the journey that Boots has been on surrounding this topic.Read more >
Most employers are coming to understand that the age-old, post-and-pray advertising tactics aren’t working, and many are venturing into a more progressive approach: Recruitment marketing. Fundamental challenges to this approach include defining key performance indicators and how to measure success.
According to the latest findings from Lighthouse Research & Advisory’s benchmark survey, Modern Measures of Success in Talent Acquisition, 78% of companies say that measuring performance in Talent Attraction and Engagement is important or critically important. The only problem (and it’s a big one) is that 45% of companies are relying on inconsistent, or anecdotal data. Among retail employers, 38% aren’t tracking performance data at all.
On March 15th 2016, 11am PDT / 2pm EST, Lighthouse’s Principal Analyst, Kyle Lagunas, will share key findings from his research on modern measures of success in these critical capabilities including:
–What key metrics hiring organizations are tracking today
–How they’re tracking performance data in these areas
–What insights they’re generating as a result
–How they’re leveraging these insights to optimize recruiting performance
Register today and as a thank you we will send you complimentary report including a summary of key findings from the research post webinar.
IBM found that over 80% of the 'C' suite feel under-prepared for the data revolution ('C' survey '13). This matters in a world where less than 4 % of us don't look online before making a purchase (eConsultancy multi-channel shopper stats), and 70-90% of the B2B buying cycle is complete before buyers contact brands (Forrester).
So what's stopping organisations fully embracing data driven, customer engagement? And how can you, pragmatically, break down the barriers? Alan Thorpe will share a methodology that's the result of 20 successful years experience delivering data driven marketing solutions for leading brands including ITV, Fidelity, RSA, LA Fitness.
If you’ve been pouring both time and money into creating beautiful content marketing, then you’ll probably want to know how effective your assets actually are, right? We’ve compiled some practical examples for improving web traffic and customer engagement with content marketing campaigns across any screen.Read more >
Until now, email messages were frozen in time the moment the "send" button was pressed. Now, a new wave of technology enables marketers to adjust messages post-send to best match the personal context of each and every opener - all in real-time.
In this webinar, Liveclicker Co-Founder and VP Market Development, Justin Foster and AAA Senior Manager eBusiness, Nancy Weaver will discuss how AAA has leveraged moment-of-open data to amp relevance and connect with customers in new and powerful ways. Attendees will learn how to turn RealTime Email into RealTime Engagement.
The goal and purpose of the Partner Webinar series is to demonstrate the breadth of the partner ecosystem with Salesforce Marketing Cloud. We will highlight partners that have invested in the partnership with Salesforce Marketing Cloud, demonstrating use cases and customer success stories that have leveraged their solutions and services to build amazing marketing stories. The Salesforce Marketing Cloud has always been an open platform and we continue to invest in the platform to make it easy for partners to build on and implement to extend and augment the Marketing Cloud and the entire Salesforce Customer Success Platform.