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    • Career Management Culture: The Importance of Building One, and the Cost of Not.
      Career Management Culture: The Importance of Building One, and the Cost of Not. John F. Sinclair + Colleen Neil-Dal Bello, Right Management Recorded: Sep 21 2017 5:00 pm UTC 61 mins
    • Lunch+Learn Webinar Series -

      As competition for talent continues to grow increasingly fierce and voluntary turnover rates are on the rise, a new reality has recently emerged in the mindset of the modern workforce: Career Management is extremely important to individuals and is gaining importance as a key deciding factor of whether talent will stay—or leave—an organization.

      Employees now expect employers to provide them with opportunities to help develop their careers. And they will seek it from other organizations if their current employer does not meet this need effectively.

      Right Management recently conducted research on the importance of career and uncovered that CAREER is increasing as the primary driver of employee retention and engagement.

      Join us as Colleen Neil-Dal Bello and John Sinclair from Right Management share research and best practices regarding:

      +The shift from “Job for life” to “Career for me”
      +Tying career management to strategic business objectives
      +Building a culture of career management
      +Benefits such as strengthening employment brand, attracting and retaining key talent, building strong leadership pipelines, and increasing employee engagement

      The world of career management is changing. Is your organization ready?

      Read more >
    • Problem Management – Not Problem Administration
      Problem Management – Not Problem Administration Barclay Rae, Management Consultant Recorded: Jun 19 2014 5:00 pm UTC 47 mins
    • Why can’t we still be more successful in rooting out issues and getting them fixed for good? We still talk about Problem management being the great opportunity to step up and improve overall service quality – why don’t more organisation make this happen successfully?

      Maybe its about how we view what problem management actually is and what is need to do it. The key word here is Management – ie not just process or procedure. We need to understand the key element required for delivery in order to make this successful and this session provides practical guidance on how to identify and deliver these things.

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    • Get Problem Management Working - ITSM Goodness Series - Part 4 of 8
      Get Problem Management Working - ITSM Goodness Series - Part 4 of 8 Barclay Rae, Independent Management Consultant, Barclay Rae Consulting Recorded: Apr 16 2014 4:00 pm UTC 44 mins
    • Problem Management is a game changer. It is critical in developing real quality in service delivery. However, very few organisations actually get this aspect of ITSM working well.

      This fourth session in the ITSM Goodness series will look at how we spend too much time focussing on efficient ‘fire-fighting’ (Incident Management), rather than looking at avoiding recurrence or eradicating faults altogether - ultimately a better solution for customer and provider alike. Often there are some simple misunderstandings around what Problem Management is or what is required to make it work. Also it can be difficult to find the right people to make Problem Management happen, particularly as it is not a simple linear process that can be ‘industrialised’ like Incident Management. This session provides simple clear guidelines on what is needed and how to make Problem Management work well for your organisation.

      This 8-part monthly series is designed to provide real-time value to newcomers and take to the next level those already familiar with the approach.

      ITSM Goodness is an approach created by Barclay Rae to deliver practical, proven, successful and accessible advice and guidance for ITSM and IT professionals. The focus is clear and simple – on achieving the right business outcomes from IT, and how this is delivered, via the Customer Experience.

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    • Transform Big Data Management into a Big Advantage
      Transform Big Data Management into a Big Advantage Mark Beyer, VP & Distinguished Analyst, Gartner & Awez Syed, VP Product Management, Informatica Recorded: Mar 17 2016 7:55 pm UTC 27 mins
    • Watch Gartner VP and Distinguished Analyst, Mark Beyer, along with Informatica VP of Product Marketing, Awez Syed, as they discuss big data management.

      Big data offers new opportunities and new challenges. Gartner has stated, “Through 2018, 70% of Hadoop deployments will fail to meet cost savings and revenue generation objectives due to skills and integration challenges.” But a new class of big data management solutions is enabling organizations to consistently and reliably meet business demands and deliver business value. Capabilities like self-service data preparation combined with common sense approaches to data security, data governance, and metadata management can enable organizations to turn big data into big value.

      Join this webinar to learn some of the opportunities of big data management with Gartner’s Mark Beyer and learn how Informatica’s Big Data Management solution can help your organizations turn more data into business value without more risk from Informatica's Awez Syed.

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    • Make Sure You Pack Data Management for Your Journey to Cloud
      Make Sure You Pack Data Management for Your Journey to Cloud Philip Russom, Ph.D., Sr. Research Director, Data Management Recorded: Mar 20 2017 5:05 pm UTC 19 mins
    • Your journey to cloud can take many forms. For example, you may move your whole data center or just single applications and databases. You may move existing solutions or build new green-field ones on the cloud, such as Hadoop implementations and data lakes. And you may evolve into a cloud-only architecture or one that’s a hybrid mix of multiple platforms on clouds and on premises. All of these journeys involve a migration of massive amounts of diverse data, and so require substantial data management infrastructure, tools, and best practices, during both development and production. TDWI’s Philip Russom will tell you what data management best practices to pack for success in your journey to cloud, regardless of the path you take.

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    • Using GRC to Tackle IT Risk Management
      Using GRC to Tackle IT Risk Management Sam Abadir, Director of Product Management, LockPath Upcoming: Oct 26 2017 4:00 pm UTC 60 mins
    • As business becomes more digital, companies are finding that managing risk is becoming more and more chaotic and expensive. Adding to the complication, technology is often not solely managed by the IT department. Marketing, sales operations, department operations, support, and more are increasingly taking control of their own IT. Ensuring teams enterprise-wide are using best practices for IT, adhering to frameworks and regulations, and complying with their contractual obligations has escalated into a difficult battle – one with potentially large consequences if waged poorly.

      In this session you will learn:
      • How companies are bringing order to the chaos of IT risk management using integrated risk management tools like Keylight
      • Where your organization lives on an IT Risk maturity model
      • Tactical steps to take to make your IT risk management processes more efficient and effective
      • How your organization can manage and report IT risks to every role in the organization

      Read more >
    • Bringing Order to the Chaos of IT Risk Management
      Bringing Order to the Chaos of IT Risk Management Sam Abadir, Director of Product Management, LockPath Recorded: Sep 14 2017 6:00 pm UTC 46 mins
    • As business becomes more digital, companies are finding that managing risk is becoming more and more chaotic and expensive. Adding to the complication, technology is often not solely managed by the IT department. Marketing, sales operations, department operations, support, and more are increasingly taking control of their own IT. Ensuring teams enterprise-wide are using best practices for IT, adhering to frameworks and regulations, and complying with their contractual obligations has escalated into a difficult battle – one with potentially large consequences if waged poorly.

      In this session you will learn:

      • How companies are bringing order to the chaos of IT risk management using integrated risk management tools like Keylight
      • Where your organization lives on an IT Risk maturity model
      • Tactical steps to take to make your IT risk management processes more efficient and effective
      • How your organization can manage and report IT risks to every role in the organization

      Read more >
    • Put Your Application Portfolio Management Strategic Initiatives into Practice
      Put Your Application Portfolio Management Strategic Initiatives into Practice Mark Feher, Director of Portfolio & Project Management Services, Empowered Networks Recorded: Oct 28 2015 5:00 pm UTC 44 mins
    • As companies grow and change in today’s dynamic business and technical environment the need to control and manage application(s) investment and usage is increasingly critical to an organization’s success. How to get this control and management becomes a pressing issue for many companies whether their applications are on site or cloud based.

      Using a tailored enterprise specific approach, EmpoweredAPM expands CA PPM to provide clients with deep insight into how their application portfolios are performing, including an application’s business capabilities, value, health, risks, inter-relationships/dependencies, supporting products, total cost of associated services, and other key information related to their current and future software applications.

      Please join us for a webinar on Wednesday, October 28th where EmpoweredAPM will demonstrate how enterprises can leverage CA PPM (Clarity) to provide effective application portfolio management through the integration of control and management.

      At the end of the Webinar, you will be able to answer the question: How can your business achieve control, management, and cost effectiveness or your suite of applications, now and in the future to reduce you total cost of services supported by SW Applications?

      Read more >
    • Elevate Your Digital Strategy with Full Life Cycle API Management
      Elevate Your Digital Strategy with Full Life Cycle API Management David Chiu, Geoff Anderson, CA API Management Recorded: Jan 12 2017 5:00 pm UTC 60 mins
    • Take your digital strategy to the next level with new API management capabilities.

      Leading analysts have recognized that robust API management is now fundamental to the delivery of a modern digital platform. To reflect this, Gartner released its first-ever Magic Quadrant for Full Life Cycle API Management in October 2016 to replace the existing Magic Quadrant for Application Services Governance. Clearly, the role of API management has grown both in prominence and scope.

      Join this webinar to learn:

      - What “full life cycle API management” means to your organization
      - Why expanding the role of API management delivers more business value
      - How to evaluate the new capabilities of full life cycle API management

      All viewers will also benefit from a complimentary copy of Gartner’s Magic Quadrant for Full Life Cycle API Management, in which CA Technologies was named a leader and achieved the highest overall position for its ability to execute.

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    • Security Policy Management for Financial Institutions
      Security Policy Management for Financial Institutions Asher Benbenisty, Director of Product Management Recorded: Jun 6 2017 3:00 pm UTC 26 mins
    • Financial institutions are constantly seeking to better serve their customers and maintain a competitive edge through new technology innovations and digital transformation initiatives, yet they often fall behind on delivering these new innovations into production.

      Network and security operations teams are often hampered by manual, slow and error-prone security policy change management processes, and the ever-increasing demands of industry regulations.

      Geared towards the specific challenges of financial institutions, this webinar will provide technical best practices for managing network security policy changes while reducing risk and enforcing compliance and will cover:

      •Key industry metrics that compare security environments in and outside the finance industry.
      •Network security and management challenges
      •How to overcome security management complexity with automation
      •How to address the ever-increasing demands of financial industry regulations

      Read more >
    • What’s New in Symantec IT Management Suite 8.1?
      What’s New in Symantec IT Management Suite 8.1? Damon Covey, Director of Product Management, Symantec Recorded: Apr 20 2017 5:00 am UTC 58 mins
    • Want to know what’s new in Symantec’s latest release of IT Management Suite version 8.1? Join us as we discuss the exciting new features such as Windows 10 and Office 365 Patch Management, Mac OS Profile Management, Symantec Endpoint Protection and Compliance integration and many more, all of which have been introduced in this latest launch.

      Join our webinar “What’s New in Symantec IT Management Suite 8.1?” to learn about:
      • How Symantec IT Management Suite will simplify and help keep Windows 10 and Office 365 up to date
      • Dealing with Windows 10 cumulative updates
      • Handle large updates in bandwidth constrained environments
      • Support for AWS Marketplace, Mac application metering and profile management
      • Integration with your existing Symantec Endpoint Protection & Control Compliance Suite
      • Enhanced support for Ghost Solution Suite
      • Network discovery support via Simple Network Management Protocol v3
      • Off-box data migration and much more


      We look forward to having you for this live session.

      Read more >
    • 5 things you didn’t know you could do with a security policy management solution
      5 things you didn’t know you could do with a security policy management solution Edy Almer, VP Product Management at AlgoSec Recorded: Mar 23 2017 2:00 pm UTC 37 mins
    • Today’s enterprises are continuously evolving to support new applications, business transformation initiatives such as cloud and SDN, as well as fend off new and more sophisticated cyber-attacks on a daily basis. But security and network staff are struggling to keep up – which not only impacts business agility, but exposes your enterprise to risk and hampers its ability to address the modern threat landscape.

      Many professionals believe that they need latest and greatest new tools to address these challenges. But what if you already have what you need, up and running in your organization: your security policy management solution?
      Today’s security policy management solutions do a far more than automate traditional change management tasks. In this technical webinar, Edy Almer, VP of Products at AlgoSec will highlight 5 key security management challenges facing enterprise organizations today, and will explain how AlgoSec’s solution can help you manage security, reduce risk and respond to incidents, while maximizing business agility and ensuring compliance across your disparate, ever-changing, hybrid networks.

      In this technical webinar Edy will focus on:

      •Managing security policies end-to-end across public and private cloud including Microsoft Azure, Amazon Web Services AWS, Cisco ACI and VMWare NSX
      •Mapping security vulnerabilities to their applications to assess and prioritize risk
      •Enable SOC engineers to tie cyber-attacks to business processes
      •Migrating Firewall policies between firewall brands
      •Performing a fully automated, zero-touch security policy change

      Read more >
    • The Discipline of Major Incident Management
      The Discipline of Major Incident Management Richard Josey, Solution Architect, Edge Service Management by Unisys Recorded: Dec 10 2015 1:00 pm UTC 48 mins
    • Major incidents are characterized by a high level of complexity and high priority to the business. The resolution of these mandates a team of specialists with diverse skills and extensive communication both within the team of resolvers and with the users. If you have the right set of people, processes and technology in place, a major incident need not result in confusion and chaos. The true essence of major incident management lies in not only in quick and efficient resolution of major incidents, but also in creating and delivering value within the team and outside it. In this engaging webinar, Richard Josey, Service Management Architect, discusses the operational and psychological dimensions of major incident management and highlights the key areas that organizations need to work on to ensure that they have efficient mechanisms in place to tackle major incidents.

      Read more >