Hi [[ session.user.profile.firstName ]]
Sort by:
    • How Top Companies Use Customer Experience To Drive More Leads How Top Companies Use Customer Experience To Drive More Leads Bonnie Crater, President and CEO, Full Circle CRM; Christine Crandell, President, New Business Strategies Recorded: Mar 7 2013 4:00 pm UTC 45 mins
    • Customer Experience (CX) is the new competitive differentiator. Marketers at Apple, Chrysler, Phillips, RBS and Lithium have tossed out traditional market segmentation and lead generation campaigns and drive bigger pipeline by delivering compelling experiences.
      This webinar brings together two CX experts for a lively discussion on how to marketers can design, deliver and measure compelling experiences that convert into revenue. You’ll learn how to uncover the experience your prospects value most, how to use that to differentiate your brand, and how to build marketing campaigns that get buyers to engage in your experience. It’s not enough to just deliver compelling experiences; you also need to measure if they are driving more preference for your brand and higher quality leads.

      Topics Covered:
      •The state of the Customer Experience movement
      •How to uncover the experience that will differentiate your brand
      •How to build marketing campaigns that deliver customer experience
      •How to use CRM and Marketing Automation systems to correctly measure customer preference


      Bonnie is President and CEO of Full Circle CRM, a leading provider of Marketing Performance Management software. Prior to joining Full Circle CRM, Bonnie was vice president of marketing for VoiceObjects and Realization and held vice president and senior vice president roles at Genesys, Netscape, Network Computer Inc., Salesforce.com, and Stratify. In 2000, Bonnie was named one of the “Top 20 Female Executives in Silicon Valley” by San Jose Magazine.

      As President of New Business Strategies, Christine Crandell leads client services teams serving customers including Good Technology, Oracle, DotNetNuke, and McKesson. She is as one of the top twenty women in Sales and Marketing by the SLMA, one of the top 15 influential leaders in sales and lead management, one of the top 15 leaders in social selling, and one of Silicon Valley’s Most Influential Women by the Silicon Valley/San Jose Business Journal.

      Read more >
    • Better Safe Than Sorry - Best Practices for Infection Control Re: Drug Diversion Better Safe Than Sorry - Best Practices for Infection Control Re: Drug Diversion Kimberly New, JD, BSN, RN Recorded: Sep 24 2015 4:00 pm UTC 60 mins
    • Infection spread throughout healthcare facilities due to drug diversion has become a major problem, with some potentially serious long-term effects to patients. Infection from drug diversion is not a matter of “if” anymore, but “when.” In this webinar, Kim New will discuss:
      •Methods diverters use that can spread infection
      •Long-term impact on both the patient and the hospital
      •Best practices to prevent the spread of infection and protect both the patient and your hospital


      PLEASE BE SURE TO TEST YOUR SYSTEM'S COMPATIBILITY ON THE BRIGHTTALK PLATFORM PRIOR TO ATTENDING THE EVENT TO ENSURE AN OPTIMAL EXPERIENCE. SMARTPHONES MAY NOT WORK DURING THE LIVE EVENT, BUT WILL WORK IN THE RECORDED PLAYBACK MODE AFTER THE EVENT.

      Read more >
    • J.P. Morgan Income Opportunity Strategy J.P. Morgan Income Opportunity Strategy Bill Eigen Recorded: Feb 9 2016 3:00 pm UTC 35 mins
    • Please join Bill Eigen, portfolio manager for the J.P. Morgan Income Opportunity Strategy for a review of the strategy over the prior month, current positioning and his outlook for the months ahead.

      The JPMorgan Investment Funds - Income Opportunity Fund is an absolute return fixed income Fund, focusing on delivering the traditional characteristics of fixed income: Capital preservation, low correlation, and a reasonable risk adjusted return. It employs nontraditional techniques and instruments and draws on a variety of uncorrelated sources across the fixed income spectrum to aim for these characteristics even when the broad fixed income markets may struggle.

      Don't miss this opportunity to hear from Bill and put forward your questions.

      Featured Fund: JPMorgan Investment Funds - Income Opportunity Fund

      If you prefer to listen over the telephone please use the appropriate dial in details from the numbers below.

      Password: 44037

      United Kingdom Local Call: +44 (0) 844 581 9089
      Austria: +43 (0) 2 68220 56552
      Belgium: +32 (0) 2 789 8603
      Denmark: +45 3271 4573
      Finland: +358 9 2319 5437
      France: +33 (0) 1 7037 7166
      Germany: +49 (0) 69 7104 45598
      Ireland: +1 800 930 488
      Italy: +39 02 36269665
      Netherlands: 0207948426
      Norway: 21563318
      Portugal: +351 3 0880 2081
      Spain: +34 91 787 0777
      Sweden: +46 (0) 8 50520424
      Switzerland: +41 (0) 22 592 7103
      Standard International dial: +44 (0) 20 3003 2666

      Read more >
    • Working Capital Disputes: The Role of the Neutral Arbitrator Working Capital Disputes: The Role of the Neutral Arbitrator Basil Imburgia, Jeff Litvak Recorded: May 6 2015 5:00 pm UTC 89 mins
    • With global M&A activity on the rise, companies should prepare themselves for potential post-acquisition disputes prior to buying or selling a business. Often times, the contract between the parties will address the process to be followed in the event of any purchase price disputes and will reference the use of a neutral arbitrator.

      This presentation will address the important role of a neutral arbitrator in purchase price disputes, including how that role is created, defined and executed, from the initial negotiation of the purchase price agreement to the final opinion given to the parties by the neutral arbitrator. The presentation will also briefly highlight the most common types of working capital account and other post-closing adjustment disputes that a neutral arbitrator typically adjudicates, as well as controversies regarding GAAP, consistency, and whether alternatives to GAAP apply.

      Read more >
    • How to use ETFs as Building Blocks for a Core Portfolio How to use ETFs as Building Blocks for a Core Portfolio Ben Johnson, European ETF Strategist, Morningstar Recorded: Sep 14 2010 1:00 pm UTC 41 mins
    • This session will provide a broad overview of both the tactical and strategic potential for ETFs in investors’ portfolios. Ben will examine the advantages and disadvantages of using ETFs as building blocks for a core portfolio, discuss how they can be used to supplement existing core positions, and provide real examples of core portfolios constructed solely of ETFs.

      Ben Johnson is an ETF Strategist covering European exchange traded products. Prior to assuming his current role he was a senior stock analyst in Morningstar's basic materials group covering the agriculture and chemical industries. Before joining Morningstar in June 2006, he worked as a financial advisor with Morgan Stanley. Johnson holds a bachelor's degree in economics from the University of Wisconsin.

      Read more >
    • J.P. Morgan Income Opportunity Strategy J.P. Morgan Income Opportunity Strategy Bill Eigen Recorded: Jan 12 2016 3:00 pm UTC 30 mins
    • Please join Bill Eigen, portfolio manager for the J.P. Morgan Income Opportunity Strategy for a review of the strategy over the prior month, current positioning and his outlook for the months ahead.

      The JPMorgan Investment Funds - Income Opportunity Fund is an absolute return fixed income Fund, focusing on delivering the traditional characteristics of fixed income: Capital preservation, low correlation, and a reasonable risk adjusted return. It employs nontraditional techniques and instruments and draws on a variety of uncorrelated sources across the fixed income spectrum to aim for these characteristics even when the broad fixed income markets may struggle.

      Don't miss this opportunity to hear from Bill and put forward your questions.

      Featured Fund: JPMorgan Investment Funds - Income Opportunity Fund

      If you prefer to listen over the telephone please use the appropriate dial in details from the numbers below.

      Password: 44036

      United Kingdom Local Call: +44 (0) 844 581 9089
      Austria: +43 (0) 2 68220 56552
      Belgium: +32 (0) 2 789 8603
      Denmark: +45 3271 4573
      Finland: +358 9 2319 5437
      France: +33 (0) 1 7037 7166
      Germany: +49 (0) 69 7104 45598
      Ireland: +1 800 930 488
      Italy: +39 02 36269665
      Netherlands: 0207948426
      Norway: 21563318
      Portugal: +351 3 0880 2081
      Spain: +34 91 787 0777
      Sweden: +46 (0) 8 50520424
      Switzerland: +41 (0) 22 592 7103
      Standard International dial: +44 (0) 20 3003 2666

      Read more >
    • Build and deploy cross-platform enterprise apps faster with Oracle MCS & Sencha Build and deploy cross-platform enterprise apps faster with Oracle MCS & Sencha Gautam Agrawal and Suhas Uliyar Recorded: Feb 9 2016 6:00 pm UTC 60 mins
    • Developing and deploying great looking cross-platform enterprise mobile and web applications is not hard, as long as you use secure back-end services and a robust and scalable framework. Join us as Gautam Agrawal, Senior Director of Products at Sencha and Suhas Uliyar, Vice President Mobile Strategy at Oracle discuss how we’ve teamed to help you improve developer productivity and deliver sophisticated, cross-platform web applications faster.

      In this webinar you’ll learn:

      - How to accelerate the design and development of universal web applications
      -How to visualize and analyze complex data sets
      -How you can can add enterprise security, push notifications, authentication, back-end integrations, data storage, diagnostics, and analytics to your Ext JS applications.

      About the speakers:

      Suhas Uliyar: Mr. Suhas Uliyar is a 19-year mobile industry veteran, known as an exceptional visionary, strategist and technology evangelist responsible for designing and developing enterprise mobile application, middleware and tools. Suhas was recently voted one of top 100 influencers in enterprise mobile industry. As the VP for mobile strategy, Suhas is responsible for driving Oracle’s mobile strategy and vision. Suhas is focused on integrating the distributed Oracle mobile components into a simple, cohesive and easy to consume mobile offering bringing together mobile applications, mobile platform and mobile security delivered through the Oracle Cloud.


      Gautam Agrawal: Gautam Agrawal leads product management at Sencha. He is responsible for guiding new product strategies and roadmap initiatives across the Sencha product portfolio. Additionally, Gautam works with strategic partners to establish and develop new market opportunities. Prior to joining Sencha, he held various product and engineering positions at organizations developing SaaS and Business Intelligence applications. Gautam holds a PhD and MS from State University of NY (SUNY) at Buffalo.

      Read more >
    • Capsules for Use in Dry Powder Inhalers (DPIs) in Early Phase Dev Capsules for Use in Dry Powder Inhalers (DPIs) in Early Phase Dev Matt Richardson, Capsugel; Massimo Moratto, Aptuit; Mike Savill, Capsugel Recorded: Jun 28 2011 3:00 pm UTC 69 mins
    • Finding efficient drug delivery methods is becoming increasingly important as the pharmaceutical industry looks to improve the performance of its new compounds and extend the applications of existing drugs. One option that has long been used to successfully treat respiratory conditions and provide compounds with a fast-acting route into circulation is drug delivery via inhalation using a dry powder inhaler (DPI).

      Capsugel’s Xcelodose technology is ideally suited to meet the specialized demand for filling capsules for DPI use, as it is proven to dispense very low weights repeatably with precision and accuracy. The technology is suitable for any dry powder, including micronized and cohesive powders, and fills the powder into the capsule without compressing or compacting the powder base, thereby facilitating evacuation on inhalation. Collaborative data shows that the action of filling does not give rise to segregation of blended products provided the constituents have similar particle size and density, nor will it degrade the bonds between API and carrier particles.

      Matt Richardson, Pharmaceutical Business Development Manager, Capsugel
      Matt has a BS in Chemistry (Wofford College) and Ph.D. (Wake Forest) in synthetic organic and organometallic chemistry. Prior to joining Capsugel in 2005, he worked in process development and scale up of pharmaceuticals.

      Massimo Moratto, Senior Scientist Pharmaceutical Development, Aptuit
      Massimo has worked in formulation development at Aptuit, formerly GSK, for ten years. He works with solid oral dosage forms, Dry Powder Inhaler formulations and is responsible for upgrading the Aptuit Verona facility for respiratory technologies, including the purchase of a new Xcelodose 600S.

      Mike Savill, Pharmaceutical Technology Manager, Capsugel
      Mike supports product and process development for Capsugel’s laboratory equipment. He has helped develop the Xcelodose technology and specialises in the automated precision dosing of dry powders.

      Read more >
    • J.P. Morgan Income Opportunity Strategy J.P. Morgan Income Opportunity Strategy Bill Eigen Recorded: Dec 15 2015 3:00 pm UTC 35 mins
    • Please join Bill Eigen, portfolio manager for the J.P. Morgan Income Opportunity Strategy for a review of the strategy over the prior month, current positioning and his outlook for the months ahead.

      The JPMorgan Investment Funds - Income Opportunity Fund is an absolute return fixed income Fund, focusing on delivering the traditional characteristics of fixed income: Capital preservation, low correlation, and a reasonable risk adjusted return. It employs nontraditional techniques and instruments and draws on a variety of uncorrelated sources across the fixed income spectrum to aim for these characteristics even when the broad fixed income markets may struggle.

      Don't miss this opportunity to hear from Bill and put forward your questions.

      Featured Fund: JPMorgan Investment Funds - Income Opportunity Fund

      If you prefer to listen over the telephone please use the appropriate dial in details from the numbers below.

      Password: 43825

      United Kingdom Local Call: +44 (0) 844 581 9089
      Austria: +43 (0) 2 68220 56552
      Belgium: +32 (0) 2 789 8603
      Denmark: +45 3271 4573
      Finland: +358 9 2319 5437
      France: +33 (0) 1 7037 7166
      Germany: +49 (0) 69 7104 45598
      Ireland: +1 800 930 488
      Italy: +39 02 36269665
      Netherlands: 0207948426
      Norway: 21563318
      Portugal: +351 3 0880 2081
      Spain: +34 91 787 0777
      Sweden: +46 (0) 8 50520424
      Switzerland: +41 (0) 22 592 7103
      Standard International dial: +44 (0) 20 3003 2666

      Read more >
    • J.P. Morgan Income Opportunity Strategy J.P. Morgan Income Opportunity Strategy Bill Eigen Recorded: Nov 10 2015 3:00 pm UTC 35 mins
    • Please join Bill Eigen, portfolio manager for the J.P. Morgan Income Opportunity Strategy for a review of the strategy over the prior month, current positioning and his outlook for the months ahead.

      The JPMorgan Investment Funds - Income Opportunity Fund is an absolute return fixed income Fund, focusing on delivering the traditional characteristics of fixed income: Capital preservation, low correlation, and a reasonable risk adjusted return. It employs nontraditional techniques and instruments and draws on a variety of uncorrelated sources across the fixed income spectrum to aim for these characteristics even when the broad fixed income markets may struggle.

      Don't miss this opportunity to hear from Bill and put forward your questions.

      Featured Fund: JPMorgan Investment Funds - Income Opportunity Fund

      If you prefer to listen over the telephone please use the appropriate dial in details from the numbers below.

      Password: 43047

      United Kingdom Local Call: +44 (0) 844 581 9089
      Austria: +43 (0) 2 68220 56552
      Belgium: +32 (0) 2 789 8603
      Denmark: +45 3271 4573
      Finland: +358 9 2319 5437
      France: +33 (0) 1 7037 7166
      Germany: +49 (0) 69 7104 45598
      Ireland: +1 800 930 488
      Italy: +39 02 36269665
      Netherlands: 0207948426
      Norway: 21563318
      Portugal: +351 3 0880 2081
      Spain: +34 91 787 0777
      Sweden: +46 (0) 8 50520424
      Switzerland: +41 (0) 22 592 7103
      Standard International dial: +44 (0) 20 3003 2666

      Read more >
    • J.P. Morgan Income Opportunity Strategy J.P. Morgan Income Opportunity Strategy Bill Eigen Recorded: Oct 13 2015 2:00 pm UTC 32 mins
    • Please join Bill Eigen, portfolio manager for the J.P. Morgan Income Opportunity Strategy for a review of the strategy over the prior month, current positioning and his outlook for the months ahead.

      The JPMorgan Investment Funds - Income Opportunity Fund is an absolute return fixed income Fund, focusing on delivering the traditional characteristics of fixed income: Capital preservation, low correlation, and a reasonable risk adjusted return. It employs nontraditional techniques and instruments and draws on a variety of uncorrelated sources across the fixed income spectrum to aim for these characteristics even when the broad fixed income markets may struggle.

      Don't miss this opportunity to hear from Bill and put forward your questions.

      Featured Fund: JPMorgan Investment Funds - Income Opportunity Fund

      If you prefer to listen over the telephone please use the appropriate dial in details from the numbers below.

      Password: 42533

      United Kingdom Local Call: +44 (0) 844 581 9089
      Austria: +43 (0) 2 68220 56552
      Belgium: +32 (0) 2 789 8603
      Denmark: +45 3271 4573
      Finland: +358 9 2319 5437
      France: +33 (0) 1 7037 7166
      Germany: +49 (0) 69 7104 45598
      Ireland: +1 800 930 488
      Italy: +39 02 36269665
      Netherlands: 0207948426
      Norway: 21563318
      Portugal: +351 3 0880 2081
      Spain: +34 91 787 0777
      Sweden: +46 (0) 8 50520424
      Switzerland: +41 (0) 22 592 7103
      Standard International dial: +44 (0) 20 3003 2666

      Read more >
    • The Ultimate User Interface for Your Big Data The Ultimate User Interface for Your Big Data Marc Gusmano and Gautam Agrawal Recorded: Oct 22 2015 5:00 pm UTC 55 mins
    • Developers are increasingly being asked to incorporate large data sets into their web applications. Join us for our upcoming webinar when we discuss how to use the powerful Sencha Ext JS components such as Grids, Charts and Pivot Grid into your web applications to manipulate large data sets.

      In this session, you will learn how to:
      -Create powerful multidimensional data grid applications using Sencha Ext JS
      -Leverage buffered data stores and buffered rendering for millions of records
      -Add ad-hoc analysis capabilities to big data applications using Pivot Grid
      -Visualize data from Grids and Pivot Grid using Sencha Charts
      -Export results to Microsoft Excel with one click

      Gautam Agrawal

      Gautam Agrawal leads product management at Sencha. He is responsible for guiding new product strategies and roadmap initiatives across the Sencha product portfolio. Additionally, Gautam works with strategic partners to establish and develop new market opportunities. Prior to joining Sencha, he held various product and engineering positions at organizations developing SaaS and Business Intelligence applications. Gautam holds a PhD and MS from State University of NY (SUNY) at Buffalo.

      Marc Gusmano

      Marc is a Sales Engineer with Sencha and has over 30 years of experience in the software services industry. He has been extensively involved with custom HTML5 browser and mobile development projects, using his experience to build HTML5 Single Page Applications. Marc has worked for several large software services companies, including Andersen Consulting and Hitachi Consulting, and he was co-owner of a software services and training company for over 10 years. Marc has passion for building outstanding software, especially leading edge, user-centric applications.

      Read more >
    • How to pick an ITSM toolset: What you really need to know How to pick an ITSM toolset: What you really need to know Peter Hubbard Recorded: Sep 9 2014 10:00 am UTC 55 mins
    • For many IT Service Organisations the selection of their ITSM toolset is one of the most important, and expensive, decisions they can make. Causing huge disruption and extra work as staff are moved from one system to another. The ITSM toolset is like the engine that drives an IT department and its ability to ensure work is prioritised, integrated and moved between support teams. It is utterly critical to the running of an IT department, but if it’s so important, why do so many IT departments only keep a toolset for 3-5 years before moving to another one and starting the process again?

      Join Peter Hubbard, Principal ITSM Consultant at Pink Elephant, as he shares his experiences on how to pick an ITSM toolset. This webinar will cover how to pick a toolset, the value of use cases, what happens on the vendor ‘demo day’ and what sort of actions you can be undertaking prior to the chosen vendor starting their implementation in order to speed up the process and make sure that your most expensive ITSM decision returns real value.

      Read more >
    • J.P. Morgan Income Opportunity Strategy J.P. Morgan Income Opportunity Strategy Bill Eigen Recorded: Sep 8 2015 2:00 pm UTC 29 mins
    • Please join Bill Eigen, portfolio manager for the J.P. Morgan Income Opportunity Strategy for a review of the strategy over the prior month, current positioning and his outlook for the months ahead.

      The JPMorgan Investment Funds - Income Opportunity Fund is an absolute return fixed income Fund, focusing on delivering the traditional characteristics of fixed income: Capital preservation, low correlation, and a reasonable risk adjusted return. It employs nontraditional techniques and instruments and draws on a variety of uncorrelated sources across the fixed income spectrum to aim for these characteristics even when the broad fixed income markets may struggle.

      Don't miss this opportunity to hear from Bill and put forward your questions.

      Featured Fund: JPMorgan Investment Funds - Income Opportunity Fund

      If you prefer to listen over the telephone please use the appropriate dial in details from the numbers below.

      Password: 42156

      United Kingdom Local Call: +44 (0) 844 581 9089
      Austria: +43 (0) 2 68220 56552
      Belgium: +32 (0) 2 789 8603
      Denmark: +45 3271 4573
      Finland: +358 9 2319 5437
      France: +33 (0) 1 7037 7166
      Germany: +49 (0) 69 7104 45598
      Ireland: +1 800 930 488
      Italy: +39 02 36269665
      Netherlands: 0207948426
      Norway: 21563318
      Portugal: +351 3 0880 2081
      Spain: +34 91 787 0777
      Sweden: +46 (0) 8 50520424
      Switzerland: +41 (0) 22 592 7103
      Standard International dial: +44 (0) 20 3003 2666

      Read more >
    • JPM Income Opportunity Fund JPM Income Opportunity Fund Bill Eigen, portfolio manager Recorded: Jul 14 2015 2:00 pm UTC 32 mins
    • Please join Bill Eigen, portfolio manager for the J.P. Morgan Income Opportunity Strategy for a review of the strategy over the prior month, current positioning and his outlook for the months ahead.

      The JPMorgan Investment Funds - Income Opportunity Fund is an absolute return fixed income Fund, focusing on delivering the traditional characteristics of fixed income: Capital preservation, low correlation, and a reasonable risk adjusted return. It employs nontraditional techniques and instruments and draws on a variety of uncorrelated sources across the fixed income spectrum to aim for these characteristics even when the broad fixed income markets may struggle.

      Don't miss this opportunity to hear from Bill and put forward your questions.

      Featured Fund: JPMorgan Investment Funds - Income Opportunity Fund

      If you prefer to listen over the telephone please use the appropriate dial in details from the numbers below.

      Password: 40914
      United Kingdom Local Call: +44 (0) 844 581 9089

      Read more >