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    • Robotic Process Automation or Business Process Management, or Both?
      Robotic Process Automation or Business Process Management, or Both? Craig Le Clair, Forrester Research - Vice President, Principal Analyst Recorded: Jun 20 2017 5:00 pm UTC 33 mins
    • Robotic process automation (RPA) is gaining the interest of many enterprises. It’s easy to see why; Enterprises everywhere are under immense pressure to digitize operations and they see a future where routine operations are fully automated. But how does RPA fit alongside BPM in a broader digital process automation strategy?

      Join us to hear Forrester analyze the current state of the process automation market, examining RPA's relationship to artificial intelligence (AI) and business process management (BPM), before proposing a blueprint for an overall digital operating model.

      Forrester's Craig Le Clair will provide insights from across leading digital process automation projects, including:

      •A model for the interaction between RPA, AI and BPM
      •How to overcome the challenges of governance, CoE and security
      •How to facilitate the relationship between Business, Technology and BPM

      Who should attend: Digital Technology Leaders, Application Development Leaders, IT and Business Process Professionals

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    • CA Process Automation r4.3:An Overview
      CA Process Automation r4.3:An Overview Timothy O'Briant, Senior Education Consultant,CA Technologies Recorded: Nov 18 2015 9:00 pm UTC 72 mins
    • Want to learn more about CA Process Automation 4.3?  This complementary webinar is designed to provide you, from an instructor’s perspective, with information on CA Process Automation (formerly known as CA IT PAM) and the new features in release 4.3 based on the material delivered in the CA Process Automation classes.
      During this webinar, your instructor will cover the following topics:
      - Overview of CA Process Automation
      - Applications of CA Process Automation
      - What’s new in r4.2 of CA Process Automation

      While participants should find this webinar to be very insightful, they are encouraged to attend the related courses in full in order to effectively support their CA investments. Available courses include:
      - CA Process Automation r4.0:  Designer 200
      - CA Service Desk Manager r12.7:  CA Process Automation 4.1 Integration 300

      Anyone considering using CA Process Automation and those already using an earlier version of this product should attend this webinar.  Half of the presentation will be suited for beginners and the other half for those more experienced with earlier versions of CA Process Automation.

      Instructor: Timothy O'Briant,
      Senior Education Consultant for CA Technologies

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    • Level Up with Process Automation
      Level Up with Process Automation Larry West, Sr. Instructor for CA Technologies Recorded: Feb 5 2015 4:00 pm UTC 66 mins
    • Want to learn more about CA Process Automation 4.2? This complementary webinar is designed to provide you, from an instructor’s perspective, with information on CA Process Automation (formerly known as CA IT PAM) and the new features in release 4.2 based on the material delivered in the CA Process Automation classes.
      During this webinar, your instructor will cover the following topics:
      •Overview of CA Process Automation
      •Applications of CA Process Automation
      •What’s new in r4.2 of CA Process Automation

      While participants should find this webinar to be very insightful, they are encouraged to attend the related courses in full in order to effectively support their CA investments. Available courses include:
      •CA Process Automation r4.0: Designer 200
      •CA Service Desk Manager r12.7: CA Process Automation 4.1 Integration 300

      Anyone considering using CA Process Automation and those already using an earlier version of this product should attend this webinar. Half of the presentation will be suited for beginners and the other half for those more experienced with earlier versions of CA Process Automation.

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    • Latest Advances in Process-Automation for Digital Lenders
      Latest Advances in Process-Automation for Digital Lenders Steve Craig, @ Mitek, Jami Schwartz @ Kabbage, Bill Nass @ TCI - George Popescu, Editor in Chief, Lending Times Recorded: May 25 2017 6:00 pm UTC 60 mins
    • In today’s digital and mobile-first world, being able to seamlessly originate a loan is key for any organization looking to cut costs and increase top line revenue while meeting ever-stricter regulations. Additionally, the shift to digital lending has fraud rates skyrocketing.

      On the panel we will discuss:

      * Value prop of moving to digital channel – how to reduce costs and improve number of completed loans.
      * How do these latest automations fit with the latest financial institution’s compliance needs?
      * The latest advances in process automation for digital lenders.
      · For example, mobile capture for:
      o Data pre-fill
      o Identity verification
      o Submission of trailing documents
      * What is possible today, what is coming soon, and what is unlikely to be possible.

      Presenters:
      Panel of 3 industry experts:
      Steve Craig, Director of Products & Experience - Identity @ Mitek
      Bill Nass, President and co-founder @ TCI Credit
      Jami Schwartz, Head of Content and Marketing Tech @ Kabbage

      Moderator:
      George Popescu, Editor in Chief, Lending Times

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    • How Process Automation Works Within the NOC & Infrastructure
      How Process Automation Works Within the NOC & Infrastructure Jeremy Axmacher, Platform Engineer Recorded: Jan 17 2017 8:00 pm UTC 45 mins
    • To cope with business demand, servers must be built – which is a highly manual process that often lacks standardization. Join this webinar with CA Technologies’ internal IT team, as they discuss how CA Process Automation enables them to automation core infrastructure tasks, including server deployment, maintenance and retirement – and saved their team 20 hours a day of manual work.

      You will learn:
      How CA Technologies’ internal IT team saves time automating triage and remediation
      How workflows can be easily adapted to detect issues quickly
      How new servers are now deployed within a matter of minutes with standardized builds and security protocols

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    • How Process Automation Works with On-Boarding/Off-Boarding
      How Process Automation Works with On-Boarding/Off-Boarding Jeremy Axmacher, Platform Engineer Recorded: Dec 15 2016 8:00 pm UTC 47 mins
    • As many IT professionals know, on-boarding and off-boarding employees takes more than just a conversation with HR. There are dozens of tasks to do before during, and after, that require both time and budget. Join this webinar with CA Technologies’ internal IT team, as they discuss how they use CA Process Automation to automate their own on-boarding and off-boarding processes, remove manual errors, and speed up the delivery of services.

      You will learn:
      How a 12,000 employee company streamlines on-boarding and off-boarding
      How to simplify integration and save time through automation of tasks
      How to ensure employees get on-boarded efficiently so they can provide value faster, and off-boarded quickly and securely

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    • Four Ways to Predict IT Process Automation Failures Before They Occur
      Four Ways to Predict IT Process Automation Failures Before They Occur Rachel Chalmers, Vice President, Research at 452 Research, Rebecca Dias, Sr. Product Manager at UC4 Recorded: Oct 4 2012 3:05 pm UTC 53 mins
    • As IT environments become more complex, failures become more prevalent. What do IT Process Automation and the movie Minority Report have in common? Both are able to predict events before they occur. What if you could predict IT Process Automation failures before they happened?

      Join Rachel Chalmers, Vice President, Research - Infrastructure Management at 451 Research, and Rebecca Dias, Sr. Product Manager at UC4 Software, as they discuss the benefits of an intelligent service governance solution. UC4 understands the business rules and gives IT the tools to have the intelligence and the control to “predict the future”.

      Register for this webcast and you will learn:

      - How to spend less time being reactive and more time being proactive managing IT process automation
      - How to minimize automation failures, reduce penalties, and help align IT to business objectives
      - How to reduce the number of tools used for SLA Management
      - How to reduce thousands of events to the critical few when troubleshooting

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    • Introducing the Invisible Mr. Robot: Process Automation for the People
      Introducing the Invisible Mr. Robot: Process Automation for the People George Spalding from Pink Elephant and Jim Blayney of CA Technologies Recorded: Aug 22 2016 4:00 pm UTC 49 mins
    • In 1896, Sakichi Toyoda created “autonomation”, sometimes called intelligent automation. Ever since then manufacturers and, now service providers, have been trying to reduce the number of people involved in nearly every process. There seems to be a prevailing belief that automation is the “magic bullet” to greater efficiency. The downside of humans involves their lack of speed (they are simply slower than machines) and the introduction of human errors into the process. But the upside of people is their brain. They can think, evaluate, assess, question, choose, make decisions and resolve ambiguities. This creates the dilemma we in IT face every time we decide to automate a process. The tools are readily available to accomplish the automation task but have we successfully matured the process to allow it to be automated in the first place or is the “magic bullet” really human intervention? Join Jim Blayney of CA Technologies and George Spalding from Pink Elephant as they noodle on the pros and cons of process automation in IT.
      In this webinar you will learn:
      - What kind of process is an effective automation candidate?
      - How to design a process leading to automation
      - Why the pressure to automate sometimes creates an over dependency on tools vs. solutions?

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    • Extend the benefits of automation across the enterprise
      Extend the benefits of automation across the enterprise Niels Oldenburger, Senior Cloud Solution Architect, HP Software Recorded: Apr 17 2014 5:00 pm UTC 32 mins
    • Automation is a powerful tool. It strips time and cost out of processes, minimizes errors, and frees up skilled staff to focus on higher value activities. Most IT teams have already capitalized in some part on automation, and most IT professionals can see the potential in extending automation across the enterprise. But how do you embed automation in the company IT DNA? Where do you start in the journey from script automation towards enterprise-wide process automation?

      In this session you will learn how you can scale automation to an enterprise-level through the adoption of a Center of Excellence. Our proven approach creates a cohesive framework for automation and breaks through silos, so your organization benefits from economies of scale and the advantages that automation brings.

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    • Test Automation for POS – Are you doing it right?
      Test Automation for POS – Are you doing it right? Chetan Singh, Solution Architect Retail Store Solutions SME, Divya Madaan, Senior Test Automation Consultant Recorded: Jul 28 2016 6:00 pm UTC 35 mins
    • Although Test Automation is not a new concept anymore, many retailers are struggling to test POS systems successfully. Testing a POS software package manually can lead to many challenges like:

      •Increased Time to Market since the complete test cycle of integrated POS may take months
      •Poor Quality of builds due to high chances of defect leakages in manually tested builds
      •Complexity as the POS systems come with multiple integration points and complex business scenarios
      •Increased cost due to the huge efforts involved in manual testing
      Our speakers, having worked with several retailers understand deeply the challenges in POS testing and the factors that need to be considered while automating the test process.

      Key takeaways:
      •Challenges faced in testing POS systems
      •How Test automation is beneficial for retailers
      •The know-how – Test automation framework suitable for testing a POS
      •How Test Automation looks like in reality while testing a POS– A case scenario

      Register now to join the industry leaders!

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