The growth of unstructured data, especially files, continues unabated and strains enterprise infrastructure. The problem isn't just storage of growing data, but backing it up, making it available with high performance for users in distributed offices and for mobile users - all while providing for disaster recovery. These challenges wreak havoc on staff and budgets. It’s time for a new approach to NAS that takes advantage of the cloud, while still providing local access, performance and security.
Learn about this new generation of bottom-less, backup-less NAS that makes files accessible anywhere. Cloud NAS solves the challenges of file data storage, costs less to own and manage, and ends the cycle of NAS hardware refreshes forever.
Join GolfNow, Golf Channel's online tee time booking service, to hear best practices on deploying a contact center solution and effectively integrating it with Salesforce CRM. GolfNow engages golfers over the phone, with desktop and mobile web and applications. GolfNow’s contact centers support a team of customer service agents, distributed across multiple cities who support more than 6,000 quality courses. Find out how GolfNow has been able to:
- Reduce Support Costs and Optimize Scheduling
- Handle in-bound service and support calls over the phone
- Tightly integrate management and reporting with Salesforce
- Use skill-based routing to efficiently direct inbound service and support calls to different agent groups
- Improve communications between multiple call center locations
- Improve quality through call recordings
- Improve customer satisfaction with queue callbacks and voicemail routing
Reduce Time to Value with Automated Discovery and Service Model Maps
Service Models have been an aspirational goal for many organizations. The time and effort required to create and maintain effective service maps has prevented many organizations from achieving desired business outcomes. The need for quick time to value in building new products and establishing the ability to quickly support and maintain applications has never been higher in today’s digital world.
Access to industry leading discovery, configuration management, and automated service mapping and modeling technologies combined with the right business processes and personnel have proven to be the key ingredients to reducing mean time to repair and improved customer experience and satisfaction.
In this webinar you will receive an overview of how you can utilize HP Configuration Management System to discover and automate the creation of service maps.
Key take aways from attending this webinar include:
How to select and prepare for the creation of an automated service model
How to execute and monitor the auto creation of selected service models
How to review, validate, and deploy new service maps
How to maintain and update service models so they remain current
Don’t miss out on this opportunity to learn the proven processes and key technology capabilities to plan, setup, and maintain service models with dependency maps across critical configuration items.
With over 150,000 cases to solve a year, HP’s Support desk needed a better way to troubleshoot and find answers for their customers. Engineers at HP’s Current Product Engineering handle level 3 case escalations, and they decided to embark on a pilot to determine how HP Operations Analytics can help them. Join us in this webinar to see how HP CPE Support was able to use Operations Analytics’ machine learning log analytics to reduce MTTR by over 90%.Read more >
Hortonworks DataFlow - Reduce Manual CodingRead more >
In this webinar I will discuss what security culture is, where it belongs in the organisation, and how good security culture can reduce the likelihood of being breached. I will point to research on culture, human behaviours, and how to motivate people to do the right thing.Read more >
Most firewall breaches are caused by firewall misconfigurations and a lack of segmentation across their networks. In fact only a handful of attacks truly use sophisticated techniques. So getting security basics right will deliver far better protection against cyberattacks compared with many of the latest shiny new security technologies.
Presented by the renowned industry expert Professor Avishai Wool, this technical webinar will walk you through a typical cyber threat scenario faced by millions of business every single day. It will provide both best practices and demonstrate specific techniques to help you reduce your attack surface and limit and even prevent damage to your business.
During the webinar Professor Wool will:
* Present the different methods used by cyber criminals to penetrate your network security
* Trace and analyze the anatomy of a typical advanced persistent threat (APT)
* Discuss best practices for reducing cyber criminals’ lateral movements with your network
* Provide tips and demonstrate techniques for reducing your attack surface using existing security solutions
With more than 100 applications in production, a leading bank needed to reduce the time required to deploy and update its apps. By implementing an automation solution from HP, the bank reduced the application time-to-deploy by nearly 8X. Now the bank follows a seamless and standardized approach for deployment.Read more >
If you and your on-call team feel overwhelmed or exhausted by the volume of alerts, this is for you. In it, we explore methods to not only identify and deal with alert fatigue but reduce it over time by fine-tuning your monitoring and alerting services. We'll also discuss the iterative process of identifying which data sets really represent actionable issues, which ones are redundant or overlap, and which ones are valuable only for information, and are never actionable. Join us to hear how you can make on-call suck less.Read more >
Join industry experts from IBM, CA Technologies and Enterprise Executive publications and discover how many organizations are significantly reducing IT costs and complexity using Linux on System z. Learn more about evaluating the best place to run your workloads to optimize efficiency and reduce overall TCO.
We will review:
- Highlights from a recent study on Linux on System z adoption trends
- Comparing TCA/TCO of server consolidation options
- Optimizing Linux on System z as part of a hybrid computing environment
Today’s cyber threats are targeted, difficult to detect, and require significant manual intervention and expertise to contain. They traverse different domains of IT management — making it a cross-functional challenge to trace and find the threat’s electronic foothold. Silos of security information require manual correlation to bridge the gap between security event alerts and endpoints infected with zero-day malware. Moreover, the increasing volume of security events that need to be triaged makes it impractical to respond and remediate threats manually.
Join this session to understand how to reduce threat response time from 7 days to 7 seconds. Fortinet and Bradford Networks have partnered together with a solution that correlates high fidelity security alerts with contextual information on threats on compromised end-points in real-time, reducing threat containment time from days to seconds.