Please join ILS experts Dirk Lohmann, Head of ILS and Daniel Ineichen, Head of Portfolio Management ILS to discuss the all-important January 2018 renewals season. After an extremely eventful 2017, we will discuss impact on rates and portfolio yields as well as other key topics for the industry.Read more >
Join us to learn how MaxLinear relies on WANdisco to improve productivity with Subversion Multisite delivering results such as:
- A 24/7 continuous integration environment with zero Subversion downtime
- Improved administrative efficiencies with Access Control
- Elimination of the effects of network failures and the dependency on legacy backup procedures
- Overcoming the challenges with Subversion mirrors
About the Presenters:
Russ Hill, Account & Renewals Manager Americas at WANdisco. Russ Hill works with our existing SCM install base as an account manager and renewals specialist. He works closely with the WANdisco Professional Services team on all SCM service opportunities in North America and is currently responsible for all new SCM opportunities within the Americas.
Owen Ofiesh Software Configuration Manager at MaxLinear. Owen Ofiesh is the Software Configuration Manager for MaxLinear, a global chip design firm. With over 15 years experience in configuration management, he has a strong background in many of the most common SCM tools and platforms. Owen has worked with WANdisco Subversion MultiSite for over six years and has a great understanding of how it compares and contrasts with other SCM tools.
Workbooks CRM empowers you to deliver exceptional customer service:
Workflows & Automation
Profiling & Renewals
The SaaS model has turned business on its head. Revenue from existing customers, through renewals and upsells, is the key to growth. Making sure your customers are engaged and successful is now a must. Luckily a new category of technology has emerged that provides SaaS businesses a smart and scalable way to drive customer success -- all through better monitoring and understanding of customer value. Join this webinar to learn 5 strategies that companies like Optimizely, Zendesk and Autodesk use to increase retention and revenue with customer success software.Read more >
We're excited to announce the launch of our new program templates to help automate your way to better marketing. With over 20 pre-built templates such as; abandoned browse, anniversary, and renewal reminder, sending highly targeted and relevant emails has never been easier!
Join us as our trainer, David Pyle, takes you through all you need to know about our new program templates.
During the webinar, you'll learn how to:
- Send relevant content throughout the customer lifecycle
- Save time, so you can dedicate efforts elsewhere
- Nurture your leads & contacts
- Take the heavy lifting out of your marketing activities
- Maximize and track ROI
A well-managed patent portfolio will protect your most valuable assets, while delivering a strong return on investment. But actively managing your intellectual property assets is time-consuming and complex – particularly if your portfolio spans across multiple territories and INPADOC families.
IP managers often have to make difficult renewal or abandonment decisions without the benefit of detailed technical knowledge, working via spreadsheets or collaborating via emails to understand the importance of a particular patent. The risk of making a wrong choice when it comes to selling, licensing or abandoning patents can sometimes push them to the safe option of ‘do nothing’.
For businesses, doing nothing means wasting budget on unnecessary or inflated renewal fees or missed opportunities to generate new revenue. How can we resolve some of these inefficiencies?
In this webinar, Duncan Clark will be discussing how patent portfolio managers can make better decisions on whether to sell, license, or scrap patents. Attendees will learn about common approaches to portfolio management and how to reduce costs and improve portfolio ROI through the strategic use of tools and innovation data.
Chatbots can be used to dramatically improve the effectiveness of a carriers internal staff. By freeing that staff from a majority of administrative tasks and providing them timely information, staff can focus their time on servicing existing and potential clients. This will have a positive impact on policy renewals, client satisfaction, and work volume.Read more >
There are profound differences between asset-based pricing strategies and those of digital services. Good pricing models can improve B2B subscription renewals, align with your service’s business value, and balance simplicity with accuracy. They blend science with art.
Join Guest Speaker Duncan Jones, VP and principal analyst at Forrester Research, Inc., for a sharp, informative taking on the fundamentals of using subscription pricing as a growth weapon.
Join the webinar to learn:
•How to identify customer business case factors that drive ROI
•How to take advantage of optional extras to boost revenue
•How simplistic pricing schemes can lead to money left on the table
•How to avoid common pricing page mistakes
As an agent with LeClair Group, you have access to UBenefit, which will allow you to streamline your sales and renewal process with accurate, easy and practical tools. UBenefit drives insurance agencies' efficiency by capturing, managing, and sharing all the moving pieces of the benefit supply chain in a single, streamlined platform.
Join us on October 24 to learn about recent changes and updates to the UBenefit software so you are able to compete in today’s changing world of health insurance and employee benefit administration.
During this webinar you will learn how to:
*Add a Company & Census & Run SG Quote & Plan Comparison Reports
*Plan Setup for Open Enrollment
*Create an Employer Portal.
*Generate a Missing Information Report
*Download Enrollment Information
As you move all your processes to the Cloud, your SSL/TLS needs grow up exponentially. As you scale up your resources, you can quickly end up managing dozens, if not hundreds of certificates.
In this webinar we would like to :
-help you catch up with the latest on SSL/TLS certificates technologies and regulations
-help you understand the best way to be efficient in your SSL/TLS portfolio management
-give you an idea of how Automation can greatly reduce your stress levels when it comes to certificate lifecycle management, including reissuance and renewals
In this webinar Professor Peter Hawkins, will show how in today’s world of hyper-change and hyper-connectivity, it is essential to have highly effective leadership teams, that function at more than the sum of their parts, and that take collective responsibility for both leading the business and connecting with stakeholders.
He will introduce the five disciplines model of highly effective teams, and the steps on the journey from being a team manager, to a team leader, then a team orchestrator and then a team coach. He will show how both models have been applied internationally in many successful global firms including those in the Finance Sector.
Professor Peter Hawkins
Peter Hawkins is Professor of Leadership at Henley Business School and Founder and Chairman of Renewal Associates. He is a leading consultant, writer and researcher in leadership and leadership development and an international thought leader in executive teams, and systemic team coaching. He has just led a major global research project on Tomorrow’s Leadership and the Necessary Revolution in Today’s Leadership Development.
In this webinar, we’ll discuss a common problem: eliminating the costs and complexity of business continuity that relies on secondary data centers. If your infrastructure is nearing its renewal or expiration date, you’re feeling the push toward the cloud or your legacy data costs are burdensome, tune in.Read more >
Successful organizations today recognize that customer experience is a real, necessary component to the overall strategy of thriving organizations. Despite our efforts in developing and managing customer experience programs, customer service teams, and aligning organizations around focusing on customers, there are disruptive forces inherent in the way customers work that, if not managed, can detail any customer experience program.
Learn about the disruptors that derail your customer experience and how to manage them to properly sustain customer experience development efforts.
Abhi Joshi - PwC Forensic Services, Partner & US Software Asset Management Leader
Theo Gray - PwC Forensic Services, Sr. Associate - Former Oracle Licensing Consultant
Kevin Cardenas - Snow Software - Oracle Licensing Consultant
Join Snow Software and PwC for a lively and informative conversation about managing your Oracle software footprint.
Topics of discussion will include:
3.Oracle ULA Renewals
5.Oracle and VMware Observations
The reality of today’s sales world is that close rates are declining. It’s become even harder to bring home a sale during the most critical and often tricky quote-to-close process. And businesses that use manual document processes heighten the risk of sales falling through. In the last stage of a sale, you need a connected workflow that helps you get from quote to close in hours or days, not weeks.
Join us to learn how Adobe Sign & Microsoft Dynamics speeds up sales cycles and reduces frustrating delays in the contract approval process, enabling sales teams to close business faster.
In this webinar, learn how Adobe Sign & Microsoft Dynamics:
• Accelerates sales success across the entire sales lifecycle, from prospects to renewals.
• Delivers winning signing experiences, that close deals faster, reduces risks and increases retention.
• Simplifies approvals and increases visibility into the contract cycle.
• Mitigates risk – minimizing costly legal & business risks.
• Can easily integrate and work for your organisation.
When it comes to innovation, we often only see the end product of a successful idea, and this got us thinking, what about everything in between? What about those ideas that didn't quite make the cut?
Niosha Kayhani will be discussing how Cubic speeds up their innovation process with a unique workflow. As well as technology before its time and its renewal.
This past week we saw the emergence of a worm-based ransomware attack in wannacry that showed us how damaging these attacks can be to critical services society relies on.
This presentation will cover the recent wannacry attacks and what we have learned from them. In addition, we'll discuss the evolution of ransomware in recent years, focusing on attacks targeted against enterprises and so-called "high-interaction" ransomware attacks. Attendees will also be given a path forward of protecting their institution. A discussion of the renewal of Business Continuity and Disaster Recovery as a result and what this means for fintech going forward.
About the Presenter:
John Bambenek is Manager of Threat Intelligence Systems at Fidelis Cybersecurity and an incident handler with the Internet Storm Center. He is also a faculty member of the Department of Computer Science at the University of Illinois where he teaches courses in cybersecurity. He has been researching security threats and criminal organizations for 17 years and coordinating with US and foreign law enforcement entities to help bring criminal actors to justice.
Do you have a defined customer journey at your company? One major step of customer acquisition and retention improvement is often found by looking inwardly. With a strong customer experience department, customer journeys can be guided to success.
In this CMSWire-hosted webinar, Totango and Kapost join a panel discussion on why customer experiences should not be treated as singular events but as an ongoing journey that needs to be continuously managed. The panelists discuss 3 crucial processes that should be in place to create a successful customer journey — achieving high retention rates and strong recurring revenues.
In the last 10 years, digital and new engagement models have completely transformed the consumer and buying experience. And yet, the insurance industry continues to operate almost exactly the same; from the annual quote and buying or renewal process to the contact centre and an online experience designed 15 to 20 years ago.
Celent and NTT DATA would like to invite you to attend a series of three one-hour online BrightTALK video events during April starting with “The Race to Innovation in Insurance.” Hosted by Jamie Macgregor, senior vice president of Celent’s Insurance practice, with a panel of guest speakers from leading insurance innovators including Aviva, Legal & General, NTT DATA and Ingenin, this video series will feature a panel discussion on what’s new and at the cutting edge, and how to truly create new markets, improve profitability for insurers and deliver value for the end customer.
The event will focus on five technology innovations that insurers have ultimately no choice embracing. It will explore what continues to hold back insurers in their innovation ambition and what green shoots are emerging to change all of that:
The panel will discuss topics such as:
•Is agile proof-of-concept planning being strangled within insurance corporations?
•How can you leverage connected environments? Does the connected environment improve customer service and/or enhance underwriting decisions?
•What new, differentiated and transformative digital approaches/models are out there to help you improve customer experience?
•How you should be using application/cloud deployment to significantly reducing CIO cost of ownership and responsiveness to innovation demand.
•Are technologies beyond digital, such as artificial intelligence and machine learning, able to transform routine risk appraisal and process execution?
•What will the new transformations using blockchain and the Internet of Things do to allow automation and straight-though processing?
Imagine being able to prove the value your customers are receiving by measuring the ROI of your software. In addition to improving customer renewal rates, marketing and sales would have the proof points they need to acquire new customers. Sounds awesome, right?
In this webinar, Chief Customer Officer of Totango, Omer Gotlieb, will introduce ROI metrics you can track that demonstrate increased revenue, improved productivity, and higher quality delivered with your software. This capability is based on innovative customer success technology unmatched in the marketplace.
Three email megatrends are reshaping business today: accelerating growth, spiraling e-discovery, and migration to the cloud. These forces can overwhelm an outdated or ineffective archiving solution.
Join Mimecast for Pain-Free Archiving – The Mimecast Difference, an in-depth webinar featuring a tour of Mimecast’s archiving tools.
In this webinar, you’ll discover:
- What makes the Mimecast archiving experience exceptional for administrators and end users
- How MIME|OS and grid-computing architecture delivers unparalleled scale, performance, and lifecycle advantages
- Why Mimecast’s customer renewal rate exceeds 90% year after year