During the webinar, IDC European Retail team will discuss the key predictions that will impact CIOs and IT professionals in the European retail industry over the next one to three years. In particular, the webinar will address the following questions:
•What will happen in the adoption of the retail omni-channel commerce platform?
•How will Western European retailers embrace a customer experience architecture?
•What is the impact that external events will have on European retail industry?
•What will be the main differences, across countries, in terms of business priorities and investment plans?
We invite you to join us for this IDC Retail Insights Webinar on 25 January, 2018 at 2 PM (GMT) led by Ivano Ortis, Vice President IDC Retail Insights. During the webinar, Ivano Ortis will share insights on the future of commerce, and in a panel discussion, Luciana Padua, Director of Consumer Insights in Digital Brand Commerce at Adidas Group, and IDC’s Andrea Sangalli will share their vision on the current state of retail industry.Read more >
Essential Retail's webinar, in association with JDA Software, will assess the impact of the National Living Wage on the retail industry. The debate, which will feature Louise Ellis, head of HR at Majestic Wine, Tom Ironside, head of the business & regulation team at the British Retail Consortium, and Jason Shorrock, VP for retail strategy at JDA, will evaluate the current landscape, the challenges faced and some of the potential solutions for retailers operating in today's competitive marketplace.Read more >
The end of the year is approaching and it is time to see what happened during this year in the Retail space and most important what are the trends that will come in 2016.
As we have seen during 2015, today shopping is social and mobile is the medium. We have read a lot about the so-called seamless experience as channels are transparent for customers. Successful retailers are true omnichannel organizations that deliver great experiences to their customers among channels smoothly. That is why they have been, and will continue to put their efforts into processes like store fulfilment, inventory accuracy, data integration across channels, multi-channel loyalty systems, and in-store technology like RFID or beacons.
We will talk about these and other trends of 2015 in the last webinar of the year, while opening the door to the new retail trends that are coming for 2016.
What Will You Learn?
- Overall view of the year: what happened in 2015?
- Key priority spending and coming trends for 2016
Who Should Attend?
- Retail CIOs
- Retail Business Areas Directors
- Retail IT Administrators
- Retail Consultants
In this IDC FutureScape presentation, the IDC Worldwide Retail team discusses the key predictions that will impact CIOs and IT professionals in the worldwide retail industry over the next one to three years. Senior IT leaders and line-of-business executives will come away with guidance for managing the implications these predictions harbor for their IT investment priorities and implementation strategies.
About IDC FutureScape
IDC FutureScape reports are used to shape enterprise IT strategy and planning by providing a basic framework for evaluating IT initiatives in terms of their value to business strategy now and in the foreseeable future. IDC's FutureScapes are comprised of a set of predictions designed to identify a range of pending issues that CIOs and senior technology professionals will confront within the typical three year business planning cycle. Each prediction is assessed on the basis of its complexity, organizational impact, and time frame to expected mainstream adoption.
With tight margins, volatile markets, and changing customer demands, retailers and wholesalers can't rely on intuition alone to drive growth and adapt to change. They need data-guided analytics.
Join retail experts Jeff Huckaby and Simon Runc to learn how visual analytics enables you to see the big picture of your retail operations by looking across datasets. You'll learn how to build a real-time dashboard so you can optimise product mix and inventory by season, market, or segment in just a few clicks.
You will learn about:
-How to leverage all of your data to create sustainable, profitable strategies.
-The best tips for designing a retail dashboard
-The latest innovations in retail analytics revealed at Tableau Conference 2017
Can't attend? Register now and we will send you the recording the moment it's available.
Learn about AWS customer Retail Insights’ several security and compliance needs when protecting their AWS environment and how Alert Logic helped develop a comprehensive security strategy by understanding their security posture, gaining visibility into their environment and proactively protecting against threats and attacks. Attendees will gain a deep understanding of securing the full application stack and the value of having a security solution tightly integrated with AWS.Read more >
During this webinar, Elena Martínez, Retail Specialist at Openbravo, and Victor Gaspar, Business Country Manager for Colombia at GMV (Openbravo Certified Partner), will show how proximity technology is shaping the retail industry and how it is delivering great in-store experiences. We will explore the insights those technologies like beacons provide to the physical store personnel as well as the store management and how they enhance the customer experience. In addition, we will also present the limitations and concerns those technologies have and how you can overcome them.
What Will You Learn?
- Different proximity technology application scenarios and benefits obtained from them.
- Real success story of eBeacons technology used in the flagship office of a Spanish Retail Bank.
- How to use these technologies on top of your commerce solution.
Who Should Attend?
- Business Areas Directors
- IT Administrators
You are a Retailer trying to figure out smooth transformation of physical stores into new age customer engagement hubs.You see it happening around you, but you want the best fit scalable solution for your business. Unsure, where to start. Attend this webinar, to learn the following:
What will you learn?
- What are the main challenges faced in merging physical stores with the online?
- How adoption of a phygital retail solution can enable delivery of Personalized services to your customers?
- Enhance customer engagement by empowering store associates
- How to optimize the customer interaction at every point in the purchase journey?
- Guided in-store navigation of your customers using beacons
Who should attend?
- Retail CEO, CTO & CIOs
- VP/Director, IT & Omnichannel
- Digital Strategists
- CX Advisors
During this webinar, Elena Martínez, Retail Specialist at Openbravo, and Victor Gaspar, Project Manager at GMV (Openbravo Certified Partner), will explain how retailers can help enable their stores to be smarter and which technologies are helping them today to make this happen.
What Will You Learn?
- The concept of smarter stores and how it is related with the convergence of technologies like mobility and the Internet of Things.
- The importance of physical smarter stores in today's omnichannel reality.
Who Should Attend?
- Business Areas Directors
- IT Administrators
In a retail setting, a floor set is not only a way to showcase the brand, but also provides customers with a summarized view of the product landscape as seen in the retailer’s mind.
Applying graph-based analytics allows the detection of historical product affinities and identification of groups of strongly connected products that can help form a highly productive floor set.
In this webinar, we will take a look at a method of analyzing customer purchase histories using graph-based analytics. We will provide an overview of storing data as graphs and demonstrate how affinities among products can be detected to make decisions on which products are best displayed together.
Join us to learn how to optimize retail floor sets with graph-based analytics and avoid unnecessary reactive movement of product.
When it comes to using data and analytics to drive business results, where does the retail industry stand relative to other industries? And more importantly, where does your company stand against a retail industry index? In this webinar, IIA CEO Jack Phillips will reveal IIA’s retail industry analytics maturity index, and describe the characteristics of the highest-performers. Retail Analytics expert, Scott Friesen will provide additional insights from his experience on the front lines at Ulta Beauty and Best Buy. “Competing on analytics” is no longer a mystery - join us to learn how your company can get with the program.Read more >
"Do you want to learn how leading retailers such as Whole Foods, The Container Store and Gucci are improving customer service by arming store associates and managers with best-in-class mobile technology? Register for this webinar to find out Retailers know they need to be mobile to meet today’s customer demands. More than half (56%) of retailers say their top business challenge is knowing that “Consumers are using mobile as part of their shopping experience and we need to be there,” according to Retail Systems Research (RSR). This will be vitally important moving into the competitive holiday season.. During the webinar Gary Schwartz, President of Impact Mobile and Chairman of 4more Innovation, will talk about how mobile technology is transforming the store into a “smart location” led by the Internet of Things (IOT): “The IOT allows the retailer to finally build intelligent space around their offering to fulfill their mobile shopper demands.” Central to this next-generation mobile strategy, mobile apps are transforming the way retailers operate and engage with customers. EKN reports that 77% of retailers believe that store operations will have the greatest positive impact from mobility initiatives. Webinar participants will learn about the key benefits of a best-in-class mobile app strategy in time for the holidays, including the ability to: Improve sales, reduce stockouts and improve promotion execution
Enable real-time product information and assisted selling for shoppers; and
Improve employee productivity through mobile training, task-driven alerts, and gamification.
30-minute webinar to learn why data and advanced analytics are at the heart of a successful digital transformation from brick and mortar to unified commerce retailing.Read more >
NRF 16 attracted over 33,000 attendees and focused on retail technology, trends, and areas of focus for the coming fiscal year. Hortonworks and Microsoft were visible booth presences, hosting large volumes of visitors. Together, the partnership is uniquely qualified to accelerate retail data collection and management.
Join Hortonworks VP of Industry Solutions, Eric Thorsen, and Microsoft’s Retail Industry Solutions Director, Shish Shridhar, to learn how Data-Centric Retail Trends can impact your business and how Hadoop can help you gain actionable insight from your data. Understand how your peers are using data to drive new levels of customer centricity, real-time inventory predictions, and personalized marketing. Learn about how consumer goods companies are using Hadoop to gain insight from demand signals and analyze data flow.
Join us for an interview with Brian Kilcourse of RSR Research to discuss his key thoughts emerging from RSR's recent research report on The Internet of Things.Read more >
“Not a single consumer talks about being omnichannel. She’s just shopping...the screen enables connections, but it doesn’t replace human interactions.” This statement by Macy’s GVP of Digital/New Media & Multicultural Marketing, Jennifer Kasper, at our recent Advertising Week panel, is both simple and prolific.
For retailers and brands fighting to push Amazon back from their turf this holiday season, one thing is for certain. Holiday planning is equal parts about digital connectivity and equal parts about the physical store.
Join our webinar on Tuesday, October 28th at 10am PT/ 1pm ET and learn first-hand from the digital marketers and retail executives on the front lines of omnichannel marketing this holiday season.
In this webinar, you will walk away with valuable tips and best practices, including:
• Actionable, turn-key steps to activate & scale local marketing this holiday season
• How to connect programmatic buying with programmatic content to drive maximum brand exposure, consumer engagement and cross-channel sales
• Case study examples of how retailers and brands – Macy’s and IKEA – are extending
It’s an exciting time for retailers as technology is driving a major disruption in the market. Whether you are just beginning to build a retail data analytics program or you have been gaining advanced insights from your data for quite some time, join Eric and Shish as we explore the trends, drivers and hurdles in retail data analyticsRead more >
Many organizations are leveraging social media to understand consumer sentiment and opinions about brands and products. Analytics in this area, however, is in its infancy and does not always provide a compelling result for effective business impact. Learn how consumer organizations can benefit by integrating social data with enterprise data to drive more profitable consumer relationships. This webinar is presented by Hortonworks and Clarity Solution Group and will focus on the evolution of Hadoop, the clear advantage of Hortonworks distribution, and business challenges solved by “Consumer720.”Read more >
Mobile technology has changed the way customers expect to pay and retail businesses that do not accept mobile payments may get left behind as the technology becomes more pervasive. In China, for example, cash transactions have almost disappeared and mobile payments more than doubled to $5 trillion in 2016 -- a country where the Openbravo POS solution already accepts mobile payments with AliPay and WeChat. Brick-and-mortar retailers have much to gain from embracing mobile payments because they provide convenience for consumers, modernize the in-store experience, and can encourage shoppers to spend more.
What Will You Learn?
We will explain the drivers behind the boom in mobile payments and describe some of the more popular “Pay” mobile wallet solutions such as Apple Pay, Android Pay, Samsung Pay, along with technologies that focus on specific countries such as Alipay, WeChat and Google Tez. The mobile payments landscape is fragmented and in constant evolution, so we will advise retailers to carefully consider the technologies available. There are plenty of reasons to accept mobile payments, but to do so you will probably need to upgrade your POS systems, so we will help you weigh up the advantages and disadvantages and outline how Openbravo can help you realize your strategy.
Retailers today must juggle multiple priorities to achieve success. The most important of these priorities is adapting to a world where shoppers have unprecedented power in their interactions with retailers.
Attend our webinar on Feb 25th at 1PM Eastern, 10AM Pacific, to learn how Best-in-Class retailers make strategic use of data to overcome their challenges. Our discussion will help you increase brand awareness, grow revenue, achieve operational excellence and minimize risks when managing customer data. So join the webinar to learn:
•The Profile of a Data-Driven Retailer
•How to Meet and Exceed Evolving Consumer Expectations
•Steps to Optimize your Merchandising & Supply Chain Activities
•Best Practices to Ensure Data Security & Privacy
•How to Leverage IT to Drive Better Shopper Experiences
Operational excellence is more important than ever in today’s omnichannel retail environment. Heightened customer expectations and more competition across the various channels will swiftly unravel retailers who fail to deliver on their promises. This has led retailers to explore which operational excellence strategies best support the evolution of physical stores and the multidirectional workflows required for omnichannel retail. To achieve this end, retail software offers indispensible tools – integrating the data, operations, and technology – which are prerequisites for operating successfully in an omnichannel environment.
What you will learn:
This webinar reviews the main principles of operational excellence and why they are essential in omnichannel retail. You will learn how a modern commerce platform such as Openbravo can help you apply the principles of operational excellence and to make your omnichannel retail business thrive.
The challenge of managing millions of size and location requirements is overwhelming, and the results are not readily scalable with our given staff. While technology and vast amounts of data help create more localized assortments based on consumer preferences, product attributes and location performance, it’s nearly impossible to narrow the assortment management process to the size level with great accuracy.
J. Crew executives, Jason Nusca, Vice President Merchandise Information Office, and Pamella Lee, Vice President Allocation will join SAS Retail Solutions and Analytics Advisors, Donna McGuckin and Jason Gautereaux, to discuss how retail and wholesale organizations are transforming and enabling their teams to:
•Maximize omni-channel inventory to meet consumer size demand
•Make millions of item/location decisions accurately by size
•Transform business to meet winning omni-channel strategies profitably
•Identify the business value and build confidence enterprise wide
The heightened expectations of today’s consumers are forcing retailers to revamp their supply chains to make them more efficient, deliver greater demand responsiveness and ensure the optimal placement of inventory in the supply chain. An optimized supply chain brings multiple benefits in terms of improved customer service and logistics cost, greater flexibility in matching demand and supply, and it enables retailers to improve the accuracy of their forecasts.
In this webinar we explain how to optimize retail supply chains to better satisfy customer demands and boost business efficiency while reducing costs. We look in particular at the example of India, where the recent introduction of Goods and Sales Tax will bring major changes in the way procurement, warehousing and transportation are carried out. We describe and demonstrate some of the advanced supply chain management capabilities Openbravo has added to its product suite to help retailers revamp their supply chains and so improve competitiveness.
The success of CPG & Retail companies increasingly relies on insights derived from diverse datasets that are sourced across a large network of suppliers, production facilities, logistics partners and retailers. These datasets vary in size and structure, making data wrangling—discovering, structuring, cleaning, enriching, validating and publishing—a core aspect of analyst workflows. View this recorded webinar as we discuss and demonstrate how data wrangling can empower analysts to rapidly pose and assess hypotheses that can dramatically improve their company’s bottom line through greater efficiency.Read more >