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    • Cybersecurity Challenges, Risks, Trends and Impacts:  Key Survey Insights
      Cybersecurity Challenges, Risks, Trends and Impacts: Key Survey Insights Julian Dana (Director, Latin America, Mandiant), Chris Leach (Chief Technologist, HPE) Recorded: Jul 21 2016 3:00 pm UTC 59 mins
    • No question about it: Information security—or, more precisely, the lack of it—is firmly on the radar for business and information-technology leaders in organizations of all sizes and in every sector. Many executives and managers fear that their companies are ill-prepared to prevent, detect, and effectively respond to various types of cyber attacks, and a shortage of in-house security expertise remains of widespread concern.

      Those are among the initial findings of the Cybersecurity Challenges, Risks, Trends, and Impacts Survey, conducted by MIT Technology Review Custom in February 2016. Commissioned by Hewlett Packard Enterprises Security Services and FireEye, join our experts as they discuss this industry survey to uncover:

      •Implications of breach impacts for organizations
      •Benefits of a risk management strategies
      •Current trends in information-security threats

      Register for this webinar today!

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    • Future of Open Source Survey  2016 Results
      Future of Open Source Survey 2016 Results Black Duck Software and North Bridge Recorded: Apr 27 2016 6:00 pm UTC 61 mins
    • Please join us to learn the results of the 2016 Future of Open Source Survey.

      Today, open source drives technology and development forward. Its adoption worldwide is visible in companies ranging in size from a single employee to companies like Microsoft and Apple. All of these organizations rely on open source to innovate, reduce development costs, and speed time to market. In this evolving market, important questions remain about open source management, security, policies and procedures, and governance.

      The Future of Open Source Survey includes input from new players, established leaders, and influencers across vertical markets and communities. This range of respondents drives broad industry awareness and discussions of key issues.

      Please join these industry influencers as they review the top level results from the survey, and bring your questions.

      Jeffrey Hammond - Forrester Research @jhammond
      Paul Santinelli - North Bridge @paulsantinelli
      Bill Ledingham - Black Duck Software @bill_ledingham
      Jay Jay Billings - Oak Ridge National Laboratory @jayjaybillings


      Follow the conversation on Twitter, using the hashtag #FutureOSS

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    • Customer Contact Center Compensation Survey Success
      Customer Contact Center Compensation Survey Success Randy Pullen - CEO, Michael Coringrato - Director Survey Design Recorded: May 14 2012 4:15 pm UTC 24 mins
    • Randy Pullen and Michael Coringrato recently visited with CCNG members at the Phoenix, AZ Optimize event to discuss compensation and how to best determine comparative rates for your contact center operation, regardless of location, vertical or size.

      Listen to this webcast and learn how WageWatch can help you compare wages for home-based agents to facility-based agents. Competition for key talent will be at its highest levels since 2008 and your competitors will be giving the largest wage increases in several years. Now is the time to review where your pay practices, incentives, and merit pay ranks in the marketplace. Want to? We have the data that counts for 85 job titles. You’re clicks away from accessing the most comprehensive compensation market research in the industry. WageWatch announces its 2012 Customer Contact Compensation Survey is now open, see WageWatch.com for details.

      For more information on the CCNG Optimize events, webcasts and speaker content, please see - OptimizingCustomerContact.com.

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    • Genere su propio Big Data con Salesforce y SurveyMonkey
      Genere su propio Big Data con Salesforce y SurveyMonkey Juan Jose Figueroa, Salesforce.com & Farah Zerrouki, Survey Monkey Recorded: Mar 25 2015 5:00 pm UTC 62 mins
    • ¿Sabía que el 90% de los datos que circulan actualmente en el mundo han sido creados sólo en los últimos dos años? Por eso, hoy más que nunca los líderes empresariales se encuentran con grandes volúmenes de datos sobre sus clientes y empleados, pero con el desafío nada sencillo de saber cómo direccionarlos en beneficio del negocio. De hecho, el 85% de las compañías Fortune 500 no sabe cómo hacerlo.

      Obtener mayor claridad y significado en sus datos ahora es más fácil gracias a Survey Monkey para Salesforce. Con esta nueva herramienta podrá combinar las encuestas con sus datos de CRM en un único lugar, consiguiendo un mejor contexto para la interpretación de los diferentes tipos de datos. Gracias a esta integración, podrá mejorar la satisfacción de sus clientes y medir el NPS (Net Promoter Socre), ganando así importantes ventajas competitivas para su empresa.

      Acompáñenos en este seminario web y aprenda cómo una de las funcionalidades más aclamadas por los usuarios de Salesforce –encuestas sencillas, poderosas e integradas– le permitirá:

      Combinar los datos de Salesforce con los resultados de las encuestas para crear su propia base de big data y poder anticiparse a las tendencias del negocio
      Llevar adelante una gran experiencia del cliente a partir de los datos provenientes de Salesforce y SurveyMonkey
      Complementar su base existente de datos con datos explícitos y de valor para conducir las ventas
      Usar los datos combinados para hacer foco en los problemas de servicio antes de que ocurran y así mejorar la satisfacción del cliente

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    • BYOD & Mobile Security: Sneak Peek of LinkedIn Infosec Community Survey
      BYOD & Mobile Security: Sneak Peek of LinkedIn Infosec Community Survey Chris Merritt, Director of Solution Marketing, Lumension Recorded: Jun 10 2014 7:00 pm UTC 36 mins
    • The days in which an organization owned and issued all devices accessing its network are long gone. Employees are now using their personal mobile devices to store and access corporate data, but many organizations do not have policies or security in place to mitigate BYOD risk.

      We learned in the 2014 State of the Endpoint Survey by Ponemon that 75% of IT professionals saw mobile device protection as the number one challenge for 2014, and 46% admitted they have no security policies in place for mobile devices.

      Since mobile device security is an increasing priority, Lumension sponsored the second BYOD & Mobile Security Survey with the global LinkedIn Information Security group to hear the community’s views and sentiment on this issue. After surveying over 1,000 respondents, the preliminary results are in, and we want to give a sneak peek to share the findings with you!

      Join Chris Merritt, Director of Solution Marketing at Lumension, in this interactive, 30 minute discussion to learn:

      • Your peers’ big concerns on BYOD and mobile security

      • What they are currently doing to combat mobile device risk

      • What solutions & security policies work in organizations

      We look forward to hearing your thoughts and hope to see you there!

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    • 2017 Ransomware Defense Survey Report: The Enterprise Strikes Back
      2017 Ransomware Defense Survey Report: The Enterprise Strikes Back Keith Jarvis, Senior Security Researcher Recorded: Apr 18 2017 5:40 pm UTC 42 mins
    • Fifty-two percent of security leaders rate their organizations at above average or superior when it comes to detecting or blocking ransomware before it locks or encrypts data in their systems. Yet, 36 percent also say their organizations were victims of ransomware in the past year. And 57 percent say they are more likely to be a ransomware target in 2017.

      These are among the results of the 2017 Ransomware Defense Survey. Aimed at determining the true impact of ransomware on organizations across industries, the survey uncovers some stark contrasts.

      ISMG Vice President of Editorial, Tom Field and SecureWorks Senior Security Researcher, Keith Jarvis, will analyze the Ransomware Defense Survey results and will discuss how security leaders can put these findings to work in their organizations.

      You Will Learn About:
      • The true impact of ransomware on organizations across industries
      • What works and doesn't work when it comes to detecting and remediating ransomware
      • Key investments enterprises are making in 2017 to shore up their ransomware defenses
      • How to prevent and detect ransomware before it takes root and cripples your operations

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    • iGov Survey Results: GDPR Compliance and Creating a 360 Citizen View
      iGov Survey Results: GDPR Compliance and Creating a 360 Citizen View Guy Bradshaw from Entity Group and Informatica Upcoming: May 25 2017 9:30 am UTC 60 mins
    • This webinar will present the latest research project from iGov.

      This research considers the challenges and benefits for public sector organisations as they prepare for the EU’s forthcoming General Data Protection Regulation (GDPR).

      This webinar will illuminate:

      • The current state of Public Sector readiness in the light of GDPR’s introduction on May 25th 2018.

      • How present data management capabilities, illustrated by the iGov survey findings, could be affected by the new regulations.

      • How GDPR could affect Public Sector organisations when it comes to collecting and maintaining personal data.

      • Discussions regarding a realistic roadmap for GDPR compliance based on the survey findings.

      Registrants will also receive a complimentary copy of the survey report - to benchmark against other participating Public Sector organisations.

      Presented by
      Guy Bradshaw from Entity Group and Informatica

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