There's been more change in customer service centres in the last 5 years than in the last 40 years combined thanks to trends like working from home. With unprecedented change comes challenges.
Our interactive discussion includes:
● Three top failure points of work at home, and how you can avoid them
● Educating & empowering new and existing reps to take the home working plunge
● Achieving regulatory compliance in a work at home environment
● Innovative technology: inspire employees while controlling the remote environment
When we think of data visualisation and visual analytics we mostly think about 2D graphs and displays. But gaming and other graphics technology is making the creation of immersive 3D data visualisations a reality - either on ordinary PC screens or using VR headsets such as Oculus Rift and Google Cardboard.
This webinar will look at what immersive 3D data visualisation is, now if differs from "non-immersive" 3D, the potential benefits it can offer over 2D, and the potential issues of 3D visualisation.
About and Investopedia have millions of articles spanning a vast array of topics with monthly visitors in the tens of millions. With content and user interest at this scale we can discover trends and insights that feeds into a host of business areas: Content creation, PR, Sales and Product.
In this presentation, I will give an overview of the tools and analyses we use to uncover insights from web traffic data and how it impacts different parts of the business.
Organisations across all industries are seeking marginal gains and competitive advantage. Combining multiple data sources has become “Information Capital” and is now as important as financial or human capital in enabling growth.
This webinar will discuss how to bring together people, processes and technologies to make the most of the data assets available. We will also discuss how to unlock new revenue-generating opportunities, how to target customers more effectively and reduce risk.
Until now, email messages were frozen in time the moment the "send" button was pressed. Now, a new wave of technology enables marketers to adjust messages post-send to best match the personal context of each and every opener - all in real-time.
In this webinar, Liveclicker Co-Founder and VP Market Development, Justin Foster and AAA Senior Manager eBusiness, Nancy Weaver will discuss how AAA has leveraged moment-of-open data to amp relevance and connect with customers in new and powerful ways. Attendees will learn how to turn RealTime Email into RealTime Engagement.
The goal and purpose of the Partner Webinar series is to demonstrate the breadth of the partner ecosystem with Salesforce Marketing Cloud. We will highlight partners that have invested in the partnership with Salesforce Marketing Cloud, demonstrating use cases and customer success stories that have leveraged their solutions and services to build amazing marketing stories. The Salesforce Marketing Cloud has always been an open platform and we continue to invest in the platform to make it easy for partners to build on and implement to extend and augment the Marketing Cloud and the entire Salesforce Customer Success Platform.
We live in a world that's obsessed with quantifying everything. Whether you are a marketer, a finance person, a journalist, or simply trying to persuade and inspire someone in your team, data can make a big difference. But data alone is not enough; you must make your numbers meaningful. The secret lies in telling the story behind the numbers.
In this webinar we'll touch on:
-The elements of a compelling story
-Small datasets: distilling big data into meaningful insights
-Case study: D.C Thomson uses data visualization to get 62% more viewer engagement
ROAD MAP TO CSA STAR CERTIFICATION – OPTIMIZING PROCESSES, REDUCING COST AND MEETING INTERNATIONAL REQUIREMENTS
With Japan’s introduction of the quartz wristwatch in 1969, the majority Swiss market share dropped from 80% at the end of World War II to only 10% in 1974 . Ironically, it was the Swiss who had invented the quartz watch but failed to see its potential. *
When a paradigm shifts, you cannot ignore change and count on past success. New technology, like the quartz in watchmaking, can revolutionize a market, creating a tectonic shift in accepted practice. The advent of the Cloud is such an advancement in technology and optimization of its capability - the new paradigm. Technological developments, constricted budgets, and the need for flexible access have led to an increase in business demand for cloud computing. Many organizations are still wary of cloud services, however, due to apprehensions around security issues. There is a real concern across the globe about the accelerated rate that companies are moving information to the cloud and the subsequent demise of physical boundaries and infrastructure. How organizations evaluate Cloud Service Providers (CSPs) has become key to maximizing that optimization. CSA STAR Certification has proven to be the security standard of excellence in the cloud security market.
In this first of three modules being offered by the co-authors of CSA STAR Certification - The British Standards Institution (BSI) and The Cloud Security Alliance, you will learn the history behind the vison and take the journey down the road to the certification, but more importantly review data on how it helps organizations optimize processes, reduce costs and meet the continuing rigorous international demands on cloud services.
* Innovation in the Watch Industry by Aran Hegarty, Chapter 1, November 1996 accessed online June 2014
BI solutions should use infographics — graphic visual representations of information — to present complex information quickly, clearly and in a ‘business story’ every businessperson can understand.Read more >
There’s always been a divide between business and IT. And now the demands of big data have widened that gap. To close it, we’re seeing the emergence of a new role—the data artist. Data artists go beyond traditional analysis to create visualizations that portray facts, relationships, flow, and patterns in ways that the average business decision maker can quickly understand. They literally paint with data—transforming terabytes of often obscure data into meaningful information. Of course, data artists need flexible, extensible tools that help them understand and visually communicate the living, breathing nature of data. Interactive, multi-dimensional tools that offer real-time visibility into data from all types of data sources can help data artists reach their full potential.Read more >
Data visualization is one thing, but communicating your message effectively is another. Using narratives, and stories, is a key way to add structure, messages and conclusions to the insights you discover. In this seminar, Andy Cotgreave will outline why stories are so important in data communication. He will look at 7 different types of data story, and conclude by looking at some of the trends in storytelling. In order to enhance his own story, expect lots of examples from industry and data journalism!Read more >
Financial advisors espouse that proper asset allocation during times of market volatility can help us sleep better. There is a parallel in the IT world. With volatility driven by technology advancement, virtual & cloud environments, and consumer demand for the newest applications and hardware, a good night’s sleep for an Asset Manager requires properly managed and optimally allocated hardware and software assets in a constantly changing environment.
This session explores this intimidating world, common pitfalls, prescriptive actions and what the latest technology can do to make sure your assets, licenses and infrastructure are optimally aligned to drive wealth in IT…and let the Asset Manager sleep well without the fear of negative audit findings and exorbitant fines.
Do you want to learn about new disaster recovery options from Microsoft experts? Have you been putting off trying new technology due to time pressures or not knowing where to start? Do you think your disaster recovery strategy would benefit from a refresh?
If you answered yes to any of these questions, you need to register for this webcast. You will learn:
•How to replicate any workloads to Microsoft's global datacenters
•How to back up data and protect workloads with nearly infinite scalability
•How to implement a hybrid replication using both cloud and on-premises solutions
•How to create a backup without needing to buy more tape
•How to back up your Windows clients (including Windows 10) to remote storage
Register now to watch live or receive notification when this program is available on-demand.
Marc would be delighted if you could join this short introduction to BMO ETFs. Benefits of Exchange Traded Funds and how the ETF market works.Read more >
Although small in size, the IA Global Equity Income Sector has a diverse range of funds available to clients. Some take a more traditional approach of investing in ‘defensive’ mega caps, while others favour a higher beta more aggressive approach.
Hear from Fund Manager Kevin Troup, as he gives an overview of his Fund that offers something different. Having a style agnostic investment philosophy, coupled with diversified sources of income, gives the Standard Life Investments Global Equity Income Fund the ability to perform through the investment cycle.
Join us for a live webinar featuring Dr. Jim Metzler, Distinguished Research Fellow at Ashton Metzler & Associates, as he discusses the future of the WAN and why now is the time to rethink the architecture in order to evolve/accelerate your business.
Why take the traditional approach to branch office expansion by relying on providers that can’t meet the urgency of your business needs? A new era has come where complexity, cost, flexibility and time-to-market are no longer a hurdle. Welcome to the world of the Software-Defined WAN.
Join this webinar featuring Jim Metzler, industry specialist to discover:
•Why it’s time to re-architect your WAN
•How today’s WAN infrastructure is failing IT
•New market dynamics that the traditional WAN cannot support
•A step-by-step approach to evolving your WAN with minimal disruption
Rejoignez ce webcast pour découvrir comment anticiper les nouveautés de l’accès mobile et les défis de sécurité avec le nouveau firmware Secure Mobile Access 11.3.
Nouvelles fonctions :
•Intégration Dell EMM/DMM : SSO avec conteneur Dell Mobile Workspace (iOS et Android pris en charge)
•Nouvelle console CMS (Console Management System)
•Délégation Kerberos contrainte (délégation KCD)
•Accès sans client à SharePoint
•Prise en charge de Chrome OS
•Plus de clients HTML 5 pris en charge
•Contrôle amélioré des protocoles SSL et Ciphers
Join Pure360 Account Director Katie Hurley to learn how you can stay ahead with your email marketing in a rapidly evolving sector with our Email Marketing for Travel & Leisure webinar.
Katie will show you how to use both the Email Maturity Model and the Five Pillars to Digital Marketing Success to benchmark and help transform your digital marketing results. The five pillars are:
Includes email examples from:
- Thomas Cook
- Travel Republic
- Trip Advisor
Download the Travel & Leisure guide here: http://www.pure360.com/sector-series-travel-leisure/
Download the Maturity Model here: pure360.com/email-maturity-model/
Andrew Rose, fund manager of the Gold and five-star rated* Schroder Tokyo Fund, will provide a fund update, a discussion of the market and where he is seeing investment opportunities at present.
*Source: Morningstar, as at 31 December 2015
In this live webcast Harley Lank, manager of the FF US High Yield fund, will review his process and performance of the fund in 2015. He will also provide an outlook for 2016 including a discussion of key themes for the year.Read more >