Credit Unions today face a commoditized marketplace with similar product offerings, leaving Member Experience as the main differentiator. Multi-channel proliferation with online and mobile make personal relationship touch points fewer & farther between.
So how do you create a personalized, differentiated and effortless member experience in today’s market?
Join Salesforce, West Monroe Partners and Elements Credit Union on Tuesday, June 2nd at 10 AM PT/1 PM CT/1 PM ET and we'll explore some of these trends around Member experience and how Credit Unions that focus in these areas are growing revenue and improving loyalty.
Patrick Reid, AVP, Financial Services, Salesforce
Mazen Ghalayini, Director, CRM Practice Lead, West Monroe Partners
Ken Goebel, Manager, West Monroe Partners
Susan Rohr, CIO, Elements Financial Credit Union
Brad Kelley, Assistant VP Emerging Technology, Elements Financial Credit Union
Watch big data leaders from Western Union, Forrester, and Cognizant discuss latest trends and how to be successful with big data projects.Read more >
With budget and resource constraints, school districts like yours are looking for innovative technologies to help manage their computer labs, replace antiquated desktops, and enable BYOD and home access for students and teachers. Rescue Union School District faced the same challenges and designed a strategy with VMware to achieve an available, scalable and cost-effective desktop infrastructure.
Join this webcast to learn how Rescue Union School District is now able to:
Simplify and reduce tech support issues for apps and hardware at remote sites thereby reducing onsite tech staff visits.
Quickly enable flexible, secure learning environments for on-line testing, Labs, mobile, BYOD and remote students and staff.
Easily & affordably implement central management of OS & App upgrades on end user devices, including iOS, zero clients, Chromebooks, laptops, and more in multiple labs and campuses.
Director of Media & Technology
Rescue Union School District
Technology Support Specialist
Rescue Union School District
Stefan Zechner of Western Union and Billy Maddocks of Axonn Media discuss how they take a data-driven approach to achieve content marketing success.Read more >
Change can be confusing and scary for even your most loyal customers. Stay ahead of negative sentiment by tapping into the data generated within your contact center. CCNG CEO David Hadobas is joined by Brad Snedeker from Calabrio, Paul Stockford from Saddletree Research, and Jim Lavery from Desert Schools Credit Union as they discuss the contact center’s role in helping your customers embrace change. Discover how financial institutions are leveraging the contact center to navigate an evolving banking landscape—especially the recent transition to EMV payment cards. You’ll also learn how new technologies like analytics can support customer-facing business changes by allowing you to pinpoint your customers’ reaction to those changes.Read more >
Join Bob Perkins, Founder and Chairman for AA-ISP as we discuss the “State of the Union on Inside Sales”. Bob will share findings from the 2015 AA-ISP Top Challenges Research along with his observations from hundreds of meetings and benchmarking visits with senior inside sales leaders. Several key inside sales trends will be discussed including the following:
· How selling continues to shift towards a virtual/digital process
· The explosive growth of inside sales and the challenges that this presents
· The latest trends around selling models and why companies are shifting sales resources from the field to inside
· The next “Tech Boom” and how these new solutions are accelerating an already efficient virtual selling process
After reviewing the AA-ISP research and discussing several key trends, we will open the webcast up for Q&A to allow you to share your own findings and ask questions on the topic covered or questions related to your own inside selling concerns and challenges.
Unions and Non-profits share a common core: success is critically dependent on their ability to maintain active and involved supporters as well as continuously attracts new participation. With increased competition for support and limited resources available, organizations must be smart and efficient with their outreach efforts.. This can be made possible with predictive analytics - a tool that unlocks the hidden insights and patterns in your organizations' data and allows you to make strategic decisions that are best-fit for your organizations needs.
Join us in this webinar on IBM Predictive Analytics Solutions, as we:
- Discuss the relevance of predictive analytics to the needs of your organization
- Demonstrate the ease of use and value of IBM Predictive Analytics
- Help you understand how to engage and retain your members
What if you could solve IT disruptions before they impact your end users? And what if you could do all this within a single platform, enabling operations and support teams to collaborate across domains and reduce duplications?
Join Robert Stroud,VP of Strategy & Innovation at CA Technologies, as he discusses why leading organisations are using automation to proactively deliver capacity, automatically resolve events and where required, allocate resources to potential critical availability events.
This webcast also covers:
•3 Customer Use Cases
•How to move from reactive to proactive IT management
•The perfect union between CA Nimsoft Monitor and CA Cloud Service Management
2013 was a fast moving year for the Enterprise Hadoop market. So what’s in store for 2014? Join Shaun Connolly, Hortonworks VP of Strategy, as he covers the Enterprise Hadoop State of the Union. During this webinar, we’ll touch on 2013’s key innovations like YARN, Tez, and Stinger. Shaun will go through some of the current and future initiatives like Security, Dataset Management, and Hadoop’s evolving ecosystem.Read more >
DevOps is now over 5 years old and many advancements have been made.
In this talk, we will review what's going on in the space, and discuss current trends and where we envision DevOps is going over the next few years. Specifically, we will cover the rise of containers, the "move to the donkeys", the greater incorporation of security into the development pipeline, the movement on network and databases as code, cultural backlash and trends.
This will be a panel style talk with Karthik Gaekwad (@iteration1) , Ernest Mueller (@ernestmueller), James Wickett (@wickett) with plenty of time with questions at the end of the talk.
Join DemandGen for an exclusive “State of the Union” address on the Oracle Marketing Cloud from special guest Kevin Akeroyd, general manager and senior vice president for Oracle Marketing Cloud. Coinciding with Oracle’s first ever Modern Marketing Experience (taking place the following week in Las Vegas), David will ask Kevin to share his insights on what attendees can expect at the show -- including the future of Eloqua and Responsys, Oracle’s flagship B2B and B2C marketing automation systems.Read more >
Join us on Thursday, September 20th, at 11:00 am ET for a 60 minute webinar entitled "Maintain Business Continuity & Improve Disaster Recovery: National Farmers Union" to hear how Backup Technology Ltd. has helped the National Farmers Union maintain business continuity and improve disaster recovery by using Backup Technology's cloud services Powered By Asigra.Read more >