Overcoming Enterprise UC Challenges: How Western Union Manages a 10K User, Multivendor Environment
Attend this webinar to hear from a company that has led by example in transforming their enterprise from a legacy set of technologies into a dynamic platform built on new and old technology. You will learn about how they have faced and overcome some of the challenges of enterprise unified communications such as:
- Scale and Efficiency
- Managing Performance and Adoption
This 45-minute presentation features the Director of Technology of Western Union, David Levin, discussing the challenges his company faced over the past few years and how they overcame them, without spending absurd amounts of money on new technologies or consulting.
- Welcome and introductions
- Challenges of Enterprise UC
- Story of Western Union
- Recap: 3 Key Takeways
Learn how Financial Institutions have both cut long lines for customers and freed up staff to spend more time on customer service and sales.
Join Adele Glenn, Emerging Channels Innovation Architect for San Antonio Federal Credit Union and Edward Hornik, Professional Services Associate Partner for NCR as they share their experience and success implementing the NCR Netkey Kiosk Solution in a free, one-hour webinar.
The NCR Netkey Kiosk is available to any credit union using the Symitar core for a fraction of the price of an ATM implementation.
The NCR Netkey Kiosk provides your members with another way to interact with you, on their schedule. It’s rich functionality, easy to use interface and attractive design all add up to a positive experience for your members.
Credit Unions today face a commoditized marketplace with similar product offerings, leaving Member Experience as the main differentiator. Multi-channel proliferation with online and mobile make personal relationship touch points fewer & farther between.
So how do you create a personalized, differentiated and effortless member experience in today’s market?
Join Salesforce, West Monroe Partners and Elements Credit Union on Tuesday, June 2nd at 10 AM PT/1 PM CT/1 PM ET and we'll explore some of these trends around Member experience and how Credit Unions that focus in these areas are growing revenue and improving loyalty.
Patrick Reid, AVP, Financial Services, Salesforce
Corey Coscioni, West Monroe Partners
Susan Rohr, CIO, Elements Federal Credit Union
Brad Kelley, Assistant VP of Emerging Technology, Elements Federal Credit Union
The finance minister of India, Mr. Arun Jaitley, will be presenting India Union Budget 2017-18 on 1st February. International Tax Review along with Dhruva Advisors LLP is pleased to invite you to a webinar where the implication and impact of the direct and indirect tax proposals in the budget will be discussed.Read more >
The people of the UK have voted in favour of leaving the European Union (EU). Join Standard Life Investments for a discussion with our experts. They will be analysing the outcome, potential economic implications and what this could mean for investors.
If you do not have the facilities to listen online (headphones / speakers) please use the details below:
Standard International Access: +44 (0) 20 3003 2666
UK Toll Free: 0808 109 0700
USA Toll Free: 1 866 966 5335
Millennials are the fastest growing demographic in the world and will make up a majority of the workforce in the next few years. It is vital for financial institutions to understand how they’re different from other generations, what their habits are and what that means for banks and credit unions in order to successfully sell and create lasting relationships. Join us for a free webinar to learn about trends millennials are setting in the banking industry, transaction methods they tend to use most often and what this means for competition between businesses.Read more >
With budget and resource constraints, school districts like yours are looking for innovative technologies to help manage their computer labs, replace antiquated desktops, and enable BYOD and home access for students and teachers. Rescue Union School District faced the same challenges and designed a strategy with VMware to achieve an available, scalable and cost-effective desktop infrastructure.
Join this webcast to learn how Rescue Union School District is now able to:
Simplify and reduce tech support issues for apps and hardware at remote sites thereby reducing onsite tech staff visits.
Quickly enable flexible, secure learning environments for on-line testing, Labs, mobile, BYOD and remote students and staff.
Easily & affordably implement central management of OS & App upgrades on end user devices, including iOS, zero clients, Chromebooks, laptops, and more in multiple labs and campuses.
Director of Media & Technology
Rescue Union School District
Technology Support Specialist
Rescue Union School District
Stefan Zechner of Western Union and Billy Maddocks of Axonn Media discuss how they take a data-driven approach to achieve content marketing success.Read more >
Watch big data leaders from Western Union, Forrester, and Cognizant discuss latest trends and how to be successful with big data projects.Read more >
Change can be confusing and scary for even your most loyal customers. Stay ahead of negative sentiment by tapping into the data generated within your contact center. CCNG CEO David Hadobas is joined by Brad Snedeker from Calabrio, Paul Stockford from Saddletree Research, and Jim Lavery from Desert Schools Credit Union as they discuss the contact center’s role in helping your customers embrace change. Discover how financial institutions are leveraging the contact center to navigate an evolving banking landscape—especially the recent transition to EMV payment cards. You’ll also learn how new technologies like analytics can support customer-facing business changes by allowing you to pinpoint your customers’ reaction to those changes.Read more >
Join us to find out:
- where blockchain is currently at in terms of the payments landscape
- who are the early adopters
- who is leading the way
- how far are we away from blockchain payment standards
HCI continues to be the hottest segment in infrastructure. Rapid data and workload growth coupled with relatively flat budgets are forcing organizations to consider alternatives to traditional infrastructure offerings. HCI has emerged as alternative offering to satisfy the needs of customers both in central data centers and in remote offices. On January 11, 2017 join us for a webinar discussing the current state of the market. The webinar will cover:
· Challenges facing enterprise infrastructure professionals
· Market drivers
· Use cases for HCI
· Delivery options for HCI (Appliances and Software)
· Recommendations for deployments
Join Bob Perkins, Founder and Chairman for AA-ISP as we discuss the “State of the Union on Inside Sales”. Bob will share findings from the 2015 AA-ISP Top Challenges Research along with his observations from hundreds of meetings and benchmarking visits with senior inside sales leaders. Several key inside sales trends will be discussed including the following:
· How selling continues to shift towards a virtual/digital process
· The explosive growth of inside sales and the challenges that this presents
· The latest trends around selling models and why companies are shifting sales resources from the field to inside
· The next “Tech Boom” and how these new solutions are accelerating an already efficient virtual selling process
After reviewing the AA-ISP research and discussing several key trends, we will open the webcast up for Q&A to allow you to share your own findings and ask questions on the topic covered or questions related to your own inside selling concerns and challenges.
It’s no secret the amount of data in the world grows at an exponential rate. But as if larger data sets that take longer to back up wasn’t already enough of a challenge, add in 24x7 business hours, more aggressive RTOs and RPOs, and the constant threat of malware and ransomware, how are IT pros supposed to keep up?
In this video meet-up, we’ll be discussing the future of backup and how to truly make sure your data is protected in this seemingly impossible environment. We’ll be sitting down with backup and storage experts from EMC and an IT pro from the Spiceworks Community.
We will discuss:
- How data de-duplication works and the difference it can make for time crunched backups
- Managing backups of both virtual and physical machines, including to and from the cloud
- Protecting your backups against malware and ransomware
Unions and Non-profits share a common core: success is critically dependent on their ability to maintain active and involved supporters as well as continuously attracts new participation. With increased competition for support and limited resources available, organizations must be smart and efficient with their outreach efforts.. This can be made possible with predictive analytics - a tool that unlocks the hidden insights and patterns in your organizations' data and allows you to make strategic decisions that are best-fit for your organizations needs.
Join us in this webinar on IBM Predictive Analytics Solutions, as we:
- Discuss the relevance of predictive analytics to the needs of your organization
- Demonstrate the ease of use and value of IBM Predictive Analytics
- Help you understand how to engage and retain your members