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    • VoIP Monitoring and Analysis VoIP Monitoring and Analysis Jay Botelho, Director, Product Management, WildPackets Recorded: Jan 21 2015 5:30 pm UTC 49 mins
    • With over 10 years of deployment history, VoIP is the primary voice solution for just about every company in existence - large, medium, or small. But even with all that history, recent research from TRAC shows that VoIP is still the number one IT initiative impacting network performance. And with the growth of 802.11 and Wi-Fi enabled smart phones, the use of voice over Wi-Fi (VoFi) promises to increase the volume of VoIP traffic even more.

      Analyzing VoIP traffic alone is not enough. VoIP analysis must be part of your overall network performance analysis. After all, VoIP is just another data type on your network, and according to TRAC, it is impacting your network performance, so you must monitor and analyze the network as a whole, including voice and video over IP. Watch to see how easy it is to capture and analyze voice, video, and data traffic simultaneously, allowing you to pinpoint the impact of each data type on your overall network performance.

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    • VoIP and the best OptiView XG trick you didn’t know existed VoIP and the best OptiView XG trick you didn’t know existed Mike Diss Recorded: May 25 2016 9:00 am UTC 52 mins
    • Listening to your feedback plus the high level of interest in this subject, we have created a free webinar for many unable to attend the recent live seminar.

      As your company has at least one OptiView ®, you most likely know it as the tablet providing the fastest way to “Prove it’s not the network” and find root cause.
      But here's an awesome tip about a “hidden” feature of the Optivew that you may not know about.
      You can pair OptiView XG with TruView Live and extend it’s reach beyond a direct connection to troubleshoot cloud-based services, SaaS applications and now VoIP.

      Join us and see how you can:
      •Test web application transaction performance and connectivity
      •Monitor VoIP service availability and call quality
      •Baseline real-time network quality

      And the great news is that if you are a new owner or purchaed Gold Product Support for OptiView® XG, you automatically qualify for a free CORE subscription of TruView Live

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    • VoIP und der beste OptiView XG-Trick, den Sie unbedingt kennen müssen VoIP und der beste OptiView XG-Trick, den Sie unbedingt kennen müssen Oliver Huber Upcoming: May 31 2016 8:00 am UTC 60 mins
    • da Sie in Ihrem Unternehmen über mindestens ein OptiView® verfügen, kennen Sie es sicherlich als das Tablet, mit dem Sie am schnellsten die Grundursache finden und beweisen können, dass es nicht am Netzwerk liegt.
      Aber wussten Sie schon, dass Sie das OptiView XG mit TruView Live verknüpfen und über die direkte Verbindung hinaus Fehler in Cloud-basierten Diensten, SaaS-Applikationen und jetzt auch in VoIP suchen können?
      Registrieren Sie sich hier für eine kostenloses Webinar und finden Sie heraus, wie Sie:
      •Die Transaktionsleistung und die Konnektivität der Web-Applikation testen
      •Die VoIP-Dienstverfügbarkeit und -Anrufqualität überwachen
      •Referenzwerte zur Netzwerkqualität in Echtzeit erhalten

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    • La VoIP et une astuce concernant OptiView XG dont vous ne soupçonniez pas l’exis La VoIP et une astuce concernant OptiView XG dont vous ne soupçonniez pas l’exis Thierry Mas Recorded: May 24 2016 8:30 am UTC 57 mins
    • Votre entreprise possède au moins un OptiView ®, vous savez donc probablement que cette tablette constitue le moyen le plus rapide de prouver qu’un problème « ne se situe pas au niveau du réseau » et d’en identifier l’origine.

      Mais saviez-vous qu’il est possible d’associer OptiView XG et TruView Live afin d’étendre la portée de la tablette au-delà d’une connexion directe, et permettre le dépannage de services basés dans le cloud, d’applications SaaS et, désormais, du trafic VoIP ?

      Inscrivez-vous à notre session en ligne gratuite. Vous découvrirez les avantages de cette technologie :
      •Tester les performances et la connectivité des transactions d’applications Web
      •Surveiller la disponibilité des services VoIP ainsi que la qualité des appels
      •Etablir des points de comparaison en temps réel sur la qualité du réseau

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    • VoIP: Real Deployment Stories from the Field VoIP: Real Deployment Stories from the Field Bryan Martin, CTO of 8x8, Inc. Recorded: May 29 2015 10:30 pm UTC 62 mins
    • Forget marketing fluff and fake sales promises, gain real world experience from a seasoned VoIP veteran with thousands of successful deployments! Join VoIP pioneer Bryan Martin as he retells the best (and worst) that he’s seen in his years of implementing VoIP and UC all over the world.

      You'll learn about:
      • Best practices for voice quality, reliability, and availability 
      • How to setup and configure VoIP for security and compliance considerations
      • Troubleshooting tips for network and integration issues 
      • Avoiding pitfalls during VoIP evaluation and implementation

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    • Networking Requirements for Hosted VoIP Bandwidth, firewalls, VLANS Networking Requirements for Hosted VoIP Bandwidth, firewalls, VLANS Jose Pastor, Andy Thompson & Michael Risano - RingCentral Recorded: Jun 4 2014 5:25 pm UTC 61 mins
    • RingCentral, a leading cloud-based business phone system provider, will be hosting a live Computer-side chat about networking requirements for a hosted VoIP solution for your business. Andy Thompson, Sales Engineer, will lead the conversation, answering frequently asked questions about what it takes to be ready Day One when moving to cloud VoIP. Don’t be fooled by his title, Andy’s not a Sales guy, he’s one of the RingCentral tech experts brought in pre-purchase when you’re ready to go geek and talk tech. Michael Risano, Tier 3 Support Team Lead, will also weigh in, and man the Chat feature, answering individual questions and kicking over hot topics for Andy to address to the whole group. As a key member of RingCentral’s support team, Michael knows what can trip you up and how to fix it – from router choices to carrier questions and what to do when the Internet goes down.


      Andy Thompson, Sales Engineer
      Andy has been with RingCentral for a year as a Sales Engineer, providing account management to all sizes of customers, completing both onsite and remote implementations and demos for prospective customers and providing remote support or implementation when needed.

      Michael Risano, Tier 3 Support Team Lead
      Michael has been working with RingCentral for about 5 years now, as a Tier 3 Support Team Lead, making sure there is a seamless integration of our service with customers' systems. Micheal spent years in IT at Kaiser Permanente, so he is uniquely suited to helping IT customer implement and fine tune their RingCentral system.

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