Service Desk Optimization

Very few organizations have their service desks optimized enough to deal with all recurring issues, low end-user satisfaction or poor backlog management. If your company is looking to optimise its desk, this is the summit to attend. What are the challenges of “traditional” service desks? Can this type of service desks satisfy your consumers’ needs? Is the future of service desk automation or personalisation? Join this summit and make informed decisions afterwards.

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