IT monitoring and metrics in ITSM

You can’t solve anything without data, unless you can read the future in Tarot cards or have an extremely developed intuition. If this is not the case, then you will find our August summit a must to attend. Among the topics discussed: - How to choose the right metrics to assess your ITSM efforts correctly? - How to take sound decisions based on available data? - How to forecast the outcome of any IT strategy?

Recent Webinars

Beyond KPIs: Next-Generation Analytics for Enterprise ITSM

Beyond KPIs: Next-Generation Analytics for Enterprise ITSM

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5 Metrics for Better Service Management Visibility

5 Metrics for Better Service Management Visibility

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Unleash the Power of Your Operational Data: Take an Analytic Approach to Service

Unleash the Power of Your Operational Data: Take an Analytic Approach to Service

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Using Lean IT metrics to streamline ITSM

Using Lean IT metrics to streamline ITSM

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New trends in IT Service Management monitoring

New trends in IT Service Management monitoring

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DevOps Needs Metrics

DevOps Needs Metrics

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SITS 2016: Richard Josey

SITS 2016: Richard Josey

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SITS 2016: Daniel Breston

SITS 2016: Daniel Breston

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SITS 2016: Gijs-Jan Huisman

SITS 2016: Gijs-Jan Huisman

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