CSI continually improves the effectiveness and efficiency of services and processes. There are thousands of tools and methodologies to help you with the implementation of a CSI strategy, but which ones are the right ones? Our thought leaders will debate exactly this question alongside with other overarching CSI topics.
How are trends that are changing the world changing IT Service Management? From Digital Transformation to automation, machine learning and AI, classic approaches to ITSM…
Amazon Web Services, one of the largest cloud providers, comes together for their annual AWS re:Invent conference. Learn about the latest cloud, serverless, security and…