The ITIL framework typically defines best practices for designing, improving and managing ITSM solutions, which are usually designed to meet ITIL recommendations. How does ITSM fit in with the ITIL framework, and how can it add value to the process? Hear from leading service management experts as they discuss real-life examples of implementing and maintaining an effective framework.
Amazon Web Services, one of the largest cloud providers, comes together for their annual AWS re:Invent conference. Learn about the latest cloud, serverless, security and…
Analytics has become more and more prevalent in every aspect of business and with that comes adoption of and innovation in business intelligence technologies and…