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May 16, 2017 1:00pm EDT

Many organizations struggle to release a service request catalog that gains adoption of the enterprise. It’s too technical, too difficult...

May 16, 2017 11:00am EDT

In an effort to become easier-to-do-business-with, many IT organizations have stood up a “Service Catalog” within their ITSM tool. And...

May 16, 2017 6:00am EDT

Traditional IT (desktops, laptops, etc.) markets are declining, the usage of traditional Operating Systems is declining; more and more organisations...

May 16, 2017 4:00am EDT

We use the word Service Catalogue interchangeably, to mean both the list of business services and their characteristics, and also...

May 15, 2017 12:00pm EDT

Organizations frequently have difficulty in releasing new services and applications. Management frameworks respond to this difficulty by recommending a Release...

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