IT Service Management is a strategic approach for designing, delivering and improving the way IT services align with the overall business. A challenge most organizations face is the process of creating a strategic plan around the practices that gauges the end-to-end delivery of IT solutions. It’s important to measure the progress of your service management plan. Hear from lead experts as they discuss the right metrics to correctly assess your business impact.
Amazon Web Services, one of the largest cloud providers, comes together for their annual AWS re:Invent conference. Learn about the latest cloud, serverless, security and…
Analytics has become more and more prevalent in every aspect of business and with that comes adoption of and innovation in business intelligence technologies and…