Summit Tracks
Discover why all IT organizations should follow an ITSM framework and have a problem, change and configuration process in place.
Learn how running “IT as a business” is more than finances and cutting cost – it’s about IT quality.
Take a deep-dive into which metrics you need to measure and how to make sound decisions based on IT data.
Recent Webinars
Featured Presenters

Don Mahler
Director, IT Performance Management, Leidos & Taylor Crump, Product Marketing
Splunk

Phyllis Drucker
Senior Consultant
Linium

Quentin McPhee
Senior Implementation Manager
Vivantio

Robert Falkowitz
General Manager
Concentric Circle Consulting

Doug Tedder
Industry Thought Leader & Principal
Tedder Consulting LLC, a Service Management and IT Governance Consultancy

James Finister
Global ITSM Strategist
Tata Consultancy

Troy DuMoulin
VP, Research & Development
Pink Elephant

Vincent Geffray
Senior Director, Product Marketing
Everbridge

Barclay Rae
Barclay Rae Consulting

Mike Bombard
ITSM Technology Expert
Virima Technologies Inc.

Miguel Lopez
SVP & General Manager, Managed Service Providers
Kaseya

David Smith
President
Micromation Inc.

Ian MacDonald
Director
Edenfield IT Consulting Limited
Summit Sponsors





