Discover why all IT organizations should follow an ITSM framework and have a problem, change and configuration process in place.
Learn how running “IT as a business” is more than finances and cutting cost – it’s about IT quality.
Take a deep-dive into which metrics you need to measure and how to make sound decisions based on IT data.
Director, IT Performance Management, Leidos & Taylor Crump, Product Marketing
Splunk
Senior Consultant
Linium
Senior Implementation Manager
Vivantio
General Manager
Concentric Circle Consulting
Principal Consultant
Tedder Consulting LLC
Global ITSM Strategist
Tata Consultancy
VP, Research & Development
Pink Elephant
Senior Director, Product Marketing
Everbridge
ITSMf Board Member and Director
Essential SM
ITSM Technology Expert
Virima Technologies Inc.
SVP & General Manager, Managed Service Providers
Kaseya
President
Micromation Inc.
Director
Edenfield IT Consulting Limited
Worldwide spending on digital transformation will reach nearly $2 Trillion by 2022, according to IDC. With many organizations leading the digital transformation charge, IT service…
With Gartner reporting that global IT spending would reach $3.8 trillion in 2019, the amount of budget allocated to automating processes and services is expected…
According to Axelos, 70% of ITSM professionals say they understand their organisation’s strategy. However, only 41% see a clear alignment between their current goals and…
