Summit Tracks
Discover why all IT organizations should follow an ITSM framework and have a problem, change and configuration process in place.
Learn how running “IT as a business” is more than finances and cutting cost – it’s about IT quality.
Take a deep-dive into which metrics you need to measure and how to make sound decisions based on IT data.
Recent Webinars
Featured Presenters

Don Mahler
Director, IT Performance Management, Leidos & Taylor Crump, Product Marketing
Splunk

Phyllis Drucker
Senior Consultant
Linium

Quentin McPhee
Senior Implementation Manager
Vivantio

Robert Falkowitz
General Manager
Concentric Circle Consulting

Doug Tedder
Principal Consultant
Tedder Consulting LLC

James Finister
Global ITSM Strategist
Tata Consultancy

Troy DuMoulin
VP, Research & Development
Pink Elephant

Vincent Geffray
Senior Director, Product Marketing
Everbridge

Barclay Rae
Barclay Rae Consulting

Mike Bombard
ITSM Technology Expert
Virima Technologies Inc.

Miguel Lopez
SVP & General Manager, Managed Service Providers
Kaseya

David Smith
President
Micromation Inc.

Ian MacDonald
Director
Edenfield IT Consulting Limited
Summit Sponsors





