Discover why all IT organizations should follow an ITSM framework and have a problem, change and configuration process in place.
Learn how running “IT as a business” is more than finances and cutting cost – it’s about IT quality.
Take a deep-dive into which metrics you need to measure and how to make sound decisions based on IT data.
Director, IT Performance Management, Leidos & Taylor Crump, Product Marketing
Splunk
Senior Consultant
Linium
Senior Implementation Manager
Vivantio
General Manager
Concentric Circle Consulting
Principal Consultant
Tedder Consulting LLC
Global ITSM Strategist
Tata Consultancy
VP, Research & Development
Pink Elephant
Senior Director, Product Marketing
Everbridge
ITSMf Board Member and Director
Essential SM
ITSM Technology Expert
Virima Technologies Inc.
SVP & General Manager, Managed Service Providers
Kaseya
President
Micromation Inc.
Director
Edenfield IT Consulting Limited
According to Axelos, 70% of ITSM professionals say they understand their organisation’s strategy. However, only 41% see a clear alignment between their current goals and…
In this year’s annual Benchmarks Report, BrightTALK has analyzed a wealth of data, looking at over 100,000 webinars and videos, including over 1.5 million audience…
Gain insights into how ITSM is changing and evolving. From implementing Service Management in the enterprise to utilising DevOps, learn from experts what the future…
