Discover why all IT organizations should follow an ITSM framework and have a problem, change and configuration process in place.
Learn how running “IT as a business” is more than finances and cutting cost – it’s about IT quality.
Take a deep-dive into which metrics you need to measure and how to make sound decisions based on IT data.
Director, IT Performance Management, Leidos & Taylor Crump, Product Marketing
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Concentric Circle Consulting
Tedder Consulting LLC
Global ITSM Strategist
VP, Research & Development
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Barclay Rae Consulting
ITSM Technology Expert
Virima Technologies Inc.
SVP & General Manager, Managed Service Providers
Edenfield IT Consulting Limited