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Featured Presenters

Robert S. Falkowitz

General Manager

Concentric Circle Consulting

James Finister

Global ITSM Strategist

Tata Consultancy

Ryan Schmierer

ITSM Process Expert & Principal Consultant & Architect

RS Consulting NW

Mike Bombard

ITSM Technology Expert

Virima Technologies Inc.

David Smith


Micromation Inc.

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