Join the discussion with experts, visionaries and leaders at this three-day online event. Don’t miss your opportunity to have your questions answered in these live presentations!
To gain access for free, select one of the tracks below and individually register for each webinar.
Done right, DevOps has a far reaching impact that helps ITSM professionals understand and implement changes - particularly the changes...
Cloud-based ITSM can transform IT services and infrastructure in a speedy and agile manner. Using automation to consolidate fragmented tools...
As ITSM becomes increasingly important in the digitisation of business, ITIL can be an effective partner in the transformation. Learn...
Featured Presenters

Mark Smalley
IT Paradigmologist and Global Ambassador
DASA

Simon Dorst
SIAM Consultant
Kinetic IT

Michelle Major-Goldsmith
Siam Consultant
Kinetic IT

Daniel Breston
Principal Consultant
Virtual Clarity

Doug Tedder
Principal Consultant
Tedder Consulting LLC

Sanjeev NC
Solutions Architect
Freshworks

Jack Mansfield
VP Digital Workplace Services
Bell Techlogix

David Smith
President
Micromation Inc.

Rich Graves
Director of Product Management
ServiceAide

Vidhya Srinivasan
Vice President Solutions Marketing, Digital Service Management Group
BMC Software

Meera Rao
Senior Principal Consultant
Synopsys Software

Carl Caum
Engineering Product Manager
Puppet

Danny Johnson
Director, Product Marketing
Verizon

Paul Rechsteiner
Principal Product Manager, Incident Response
PagerDuty

Mark Debney
Head of DevOps
6point6

Prakash Vyas
ITOA Specialist EMEA
Splunk

Stephen Mann
Principal Analyst and Content Director
ITSM.Tools

Chuck Darst
Product Marketing
Cherwell Software

Rob Akershoek
Solution Architect
Shell

James Finister
Global ITSM Strategist
Tata Consultancy

Barclay Rae
ITSMf Board Member and Director
Essential SM

Scott Mathewson
Data Center Practice Lead, North America
Softchoice
Special thank you to our sponsors!
Diamond



Platinum


Gold






View other relevant BrightTALK Summits below
See allGain insights into how ITSM is changing and evolving. From implementing Service Management in the enterprise to utilising DevOps, learn...
IT organizations have to be dynamic in an ever-changing technological world where businesses must strategize on how to efficiently and...
Growing mobility and increased demand for services means that the network today is complicated like never before. Software-defined, IoT, BYOD,...