Join the discussion with experts, visionaries and leaders at this three-day online event. Don’t miss your opportunity to have your questions answered in these live presentations!

To gain access for free, select one of the tracks below and individually register for each webinar.

July 17, 2018

Done right, DevOps has a far reaching impact that helps ITSM professionals understand and implement changes - particularly the changes...

July 18, 2018

Cloud-based ITSM can transform IT services and infrastructure in a speedy and agile manner. Using automation to consolidate fragmented tools...

July 19, 2018

As ITSM becomes increasingly important in the digitisation of business, ITIL can be an effective partner in the transformation. Learn...

Featured Presenters

Mark Smalley headshot

Mark Smalley

IT Paradigmologist and Global Ambassador


Simon Dorst

SIAM Consultant

Kinetic IT

Michelle Major-Goldsmith

Siam Consultant

Kinetic IT

Daniel Breston headshot

Daniel Breston

Principal Consultant

Virtual Clarity

Doug Tedder

Principal Consultant

Tedder Consulting LLC

Sanjeev NC

Solutions Architect


Jack Mansfield

VP Digital Workplace Services

Bell Techlogix

David Smith


Micromation Inc.

Rich Graves

Director of Product Management


Vidhya Srinivasan

Vice President Solutions Marketing, Digital Service Management Group

BMC Software

Meera Rao

Senior Principal Consultant

Synopsys Software

Carl Caum

Engineering Product Manager


Danny Johnson

Director, Product Marketing


Paul Rechsteiner

Principal Product Manager, Incident Response


Mark Debney

Head of DevOps


Prakash Vyas

ITOA Specialist EMEA


Stephen Mann

Principal Analyst and Content Director


Chuck Darst

Product Marketing

Cherwell Software

Rob Akershoek

IT Architect

Fruition Partners | Northern & Central Europe

James Finister

Global ITSM Strategist

Tata Consultancy

Barclay Rae

ITSMf Board Member and Director

Essential SM

Scott Mathewson

Data Center Practice Lead, North America


Special thank you to our sponsors!




View other relevant BrightTALK Summits below

See all
April 24, 2019

In this year’s annual Benchmarks Report, BrightTALK has analyzed a wealth of data, looking at over 100,000 webinars and videos,...

April 9, 2019

Gain insights into how ITSM is changing and evolving. From implementing Service Management in the enterprise to utilising DevOps, learn...

May 15, 2018

IT organizations have to be dynamic in an ever-changing technological world where businesses must strategize on how to efficiently and...