Summit Tracks
Done right, DevOps has a far reaching impact that helps ITSM professionals understand and implement changes - particularly the changes that ensure business-wide Digital Transformation.…
Cloud-based ITSM can transform IT services and infrastructure in a speedy and agile manner. Using automation to consolidate fragmented tools and legacy systems, Cloud ITSM…
As ITSM becomes increasingly important in the digitisation of business, ITIL can be an effective partner in the transformation. Learn how to adapt your culture…
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Featured Presenters
Mark Smalley
IT Paradigmologist and Global Ambassador
DASA
Simon Dorst
SIAM Consultant
Kinetic IT
Michelle Major-Goldsmith
Siam Consultant
Kinetic IT
Daniel Breston
Owner
Daniel Breston Ltd
Doug Tedder
Industry Thought Leader & Principal
Tedder Consulting LLC, a Service Management and IT Governance Consultancy
Sanjeev NC
Solutions Architect
Freshworks
Jack Mansfield
VP Digital Workplace Services
Bell Techlogix
David Smith
President
Micromation Inc.
Rich Graves
Director of Product Management
ServiceAide
Vidhya Srinivasan
Vice President Solutions Marketing, Digital Service Management Group
BMC Software
Meera Rao
Senior Principal Consultant
Synopsys Software
Carl Caum
Engineering Product Manager
Puppet
Danny Johnson
Director, Product Marketing
Verizon
Paul Rechsteiner
Principal Product Manager, Incident Response
PagerDuty
Mark Debney
Head of DevOps
6point6
Prakash Vyas
ITOA Specialist EMEA
Splunk
Stephen Mann
Principal Analyst and Content Director
ITSM.Tools
Chuck Darst
Product Marketing
Cherwell Software
Rob Akershoek
DevOps / IT Management Architect
DXC (and Co-Chair of the IT4IT Forum within The Open Group)
James Finister
Global ITSM Strategist
Tata Consultancy
Barclay Rae
Barclay Rae Consulting
Scott Mathewson
Data Center Practice Lead, North America
Softchoice
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