BrightTALK brings professionals and businesses together to learn and grow.


We’d like to invite you to join BrightTALK’s upcoming virtual summit for a global, three-day online event. Register for free thought leadership from the world’s top speakers, vendors and evangelists in the form of live webinars, panel discussions, keynote presentations and webcam videos. From Engineers and Developers, to IT Operations, Service Managers and CTOs, professionals from a diverse range of technical backgrounds are welcome!


Summit Agenda

April 9: Managing and Measuring Strategies

Learn which metrics are important to demonstrate that your ITSM strategy is effective, efficient and profitable.

April 10: Optimizing Continual Service Improvement

Explore how to optimize CSI methods and show how IT offers demonstrative business benefits.

April 11: Strategies for Transforming Service Integration

Understand how to take MSI and vendor and service integration to the next level, minimising downtime and maximising business profits.

Who attends our Summits



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Upcoming Community Summits

Streamlining IT Service Management

According to Axelos, 70% of ITSM professionals say they understand their organisation’s strategy. However, only 41% see a clear alignment between their current goals and the overall direction of the business. Posing a serious risk, join experts in this three-day virtual summit as they explore how to overcome this disconnect and create agile strategies that make ITSM an instrumental business partner.

ITSM in 2020

With 2020 set to see ITSM spend grow to $2.208 billion, up from $2.136 billion in 2019, there has never been a greater opportunity for ITSM professionals to provide streamlined, secure and valuable services. Join thought leaders and experts as they recap the impact of automation, AI and ITIL 4 on the industry, and explore where it’s headed in 2020.