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Transformational Service Management

Track: Managing and Measuring Strategies

Learn which metrics are important to demonstrate that your ITSM strategy is effective, efficient and profitable.

Recent Webinars

5 Things that will transform IT Service Management

5 Things that will transform IT Service Management

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ITSM: Self Service or a La Carte?

ITSM: Self Service or a La Carte?

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[Panel] Measuring IT Service Management: Balancing the Scorecard

[Panel] Measuring IT Service Management: Balancing the Scorecard

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Managing and Measuring Strategies!

Managing and Measuring Strategies!

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You Are What You Measure. A Discussion On Meaningful ITSM KPIs

You Are What You Measure. A Discussion On Meaningful ITSM KPIs

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Panel: Embracing Automation and Digital Transformation in ITSM

Panel: Embracing Automation and Digital Transformation in ITSM

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