ITSM in the Age of Digital Transformation

With IT Service Management driving Digital Transformation at a significant pace, 2020 is set to see ITSM spend grow to $2.208 billion. As IT Service Management embraces Digital Transformation and implements automation and AI-driven NLP and self-service tools, the industry is ushering in a new era. Join this Summit as experts look at the effect of such radical technological change on Continual Service Improvement, and its impact on the relationship between DevOps and ITSM, monitoring and metrics, and configuration, release and change management.

Join BrightTALK’s upcoming virtual summit for a global four-day online event. Register for free thought leadership from the world’s top speakers, vendors and evangelists in the form of live webinars, panel discussions, keynote presentations and webcam videos. From Engineers and Architects to IT Managers and CTOs – professionals from a diverse range of technical backgrounds are welcome!

February 4
Delivering Digital Transformation

See how AI and automation can aid and optimize Digital Transformation through CSI.

February 5
Exploring DevOps and Service Management

Explore how DevOps changes IT Service Management for the better.

February 6
Metrics and Monitoring for Service and Help Desks

Dive into essential Service and Help Desk metrics and explore how to monitor them.

February 7
Complete Configuration, Change and Release Management

Take a 360-degree look at Configuration, Change and Release Management strategies.

Who attends our Summits

Who attends our summits?

Summit Sponsors

By sponsoring an online summit your brand can be seen by thousands of targeted, engaged professionals

By presenting on BrightTALK you can reach thousands of B2B professionals looking to self-educate and network

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