Join the discussion with experts, visionaries and leaders at this four-day online event. Don’t miss your opportunity to have your questions answered in these live presentations!
To gain access for free, select one of the tracks below and individually register for each webinar.
See how AI and automation can aid and optimize Digital Transformation through CSI.
Explore how DevOps changes IT Service Management for the better.
Dive into essential Service and Help Desk metrics and explore how to monitor them.
Take a 360-degree look at Configuration, Change and Release Management strategies.
Vice President, Product Marketing
Principal Analyst and Content Director
ITSM Business Strategist, edifyIT LLC
Author: Delivering ITSM For Business Maturity
CEO & Investor
The New Age of IT Service Management
How are trends that are changing the world changing IT Service Management? From Digital Transformation to automation, machine learning and AI, classic approaches to ITSM are being redesigned by significant advances in technology. Join this Summit as experts share how the new tech landscape and investments in DX can positively impact elements…
Successful ITSM Strategies
As a key propeller of Digital Transformation, IT Service Management is undergoing a significant evolution. Service and help desks are being greatly impacted by NLP, chatbots and AI, and CSI and configuration, change and release management are being transformed by automation and DevOps. Join this Summit as experts gather to share their…