BrightTALK invites you to join our upcoming virtual summit for a global four-day online event. Register for free thought leadership from the world’s top speakers, vendors and evangelists in the form of live webinars, panel discussions, keynote presentations and webcam videos. From Engineers and Architects to IT Managers and CTOs – professionals from a diverse range of technical backgrounds are welcome!
Study how new approaches to Configuration, Change and Release Management are improving IT Service Management.
Unlock how DevOps and ITSM can work together to streamline Service Management.
Uncover how tech advancements are revolutionizing the traditional service and help desk.
Explore how automation and Continual Service Improvement principles building future-proof ITSM strategies.
IT Paradigmologist and Global Ambassador
Barclay Rae Consulting
Principal Analyst and Content Director
Product Marketing Director
CEO & Investor
Daniel Breston Ltd
Industry Thought Leader & Principal
Tedder Consulting LLC, a Service Management and IT Governance Consultancy
Director of Product
ITSM in the Age of Digital Transformation
With IT Service Management driving Digital Transformation at a significant pace, 2020 is set to see ITSM spend grow to $2.208 billion. As IT Service Management embraces Digital Transformation and implements automation and AI-driven NLP and self-service tools, the industry is ushering in a new era. Join this Summit as experts look…