From Intent to Action: Transforming Customer Experiences

In today’s era of hyper-connectivity, continuous innovation, and constant disruption, enterprises are now competing on the customer experience (CX) battlefield. Even as companies race to create unmatched, personalized, omnichannel customer journeys fueled by next-gen technologies, business leaders are looking to demonstrate the ROI and drive business outcomes through these investments.

Join our Transforming Customer Experiences Summit to gain insights from leading analyst firm, Forrester Research on the ROI of CX. Discover the strategies to fostering continuous engagement and successfully reimagining experiences in B2B and B2C industries – from life sciences to retail to manufacturing – powered by the abundance of data, connectivity, talent and capital across ecosystems and cloud technologies, AI, blockchain, analytics, API-based mobile apps, intelligent automation, and cybersecurity innovations.

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