ITSM in 2021

After a year of big change in the world of IT Service Management, round off the year by taking a look at how ITSM has evolved in 2020 and predicting where it’s headed in 2021. From forecasts on how the service desk will change in the next 12 months, to debates on how to streamline configuration, change and release management and automate CSI, this Summit will see experts share how to navigate the year ahead and take advantage of the evolving techscape.

Join BrightTALK’s upcoming virtual summit for a global four-day online event. Register for free thought leadership from the world’s top speakers, vendors and evangelists in the form of live webinars, panel discussions, keynote presentations and webcam videos. From Engineers and Architects to IT Managers and CTOs – professionals from a diverse range of technical backgrounds are welcome!

Upcoming Tracks

Discover how streamlined configuration, change and release management can make all the difference to businesses.

Explore how automating continual service improvement can revolutionize your approach to ITSM.

Understand how to marry DevOps and ITSM for a more impactful ITSM strategy.

Take a closer look at new strategies and insights for an advanced service desk.

Special thank you to our Sponsors!

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