Okta Inner Circle Conversations

Track: Creating next-level customer experiences

Nobody likes friction, whether you’re a policy holder, broker or IFA. We expect digital experiences to be seamless. Poor customer experience has the fastest impact on revenue. Insurance has been slow to modernise but making the right choices now can create an immediate competitive advantage. Secure, single sign-on is the first step, with a view eventually to eliminate passwords altogether by using context and intelligence to improve access and enhance security around sensitive data.

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