Upcoming Talks Automation in the Post-Pandemic Contact Center Automation in the Post-Pandemic Contact Center Boost Customer Satisfaction by Empowering Agents, Employees On Demand Talks CCNG Member Talk - Employee Engagement Help Customers Help Themselves: 3 Digital Self-Service Strategies That Work Ansible Automates: Writing Your First Playbook Transform Your Contact Centre with AI-Powered Telephony You Can’t Accelerate Automation If You Haven’t Automated Your IT Help Desk Codependency in the Customer Engagement Center Automation in the Post-Pandemic Contact Center How to Automate Access and Retrieval of Information for Your Agents How RPA Improves Agent Productivity Within Salesforce Metrics that Matter: Agent Job Satisfaction Creating a Sustainable Remote Work Model for Contact Centers Ask the Experts: The Current State and Future of Agent Experience Explore all talks
