Upcoming Talks In WFM Apps We Trust! Cisco Unified Communications Troubleshooting December 2018 How a Mobile App Enhances Your Contact Center Strategy On Demand Talks Empowering Your Agents with CTI and Omni-Channel Widgets Curing the PCI DSS Headache for Contact Centers with Sutter Health and Genesys 10 Ways Contact Centers Annoy Their Customers (and How to Stop) A CCNG Member Interview with Metro by T-Mobile Cisco Unified Communications Troubleshooting [AMEA] Mobilizing Your Workforce - How mobile apps are changing the way we connect 5 Contact Center Trends to Watch in 2019 Empowering Your Agents -- An Interview with Johannes Fischer Call Center Best Practices Työ digitaalisessa asiakaspalvelussa How JetBlue Is Putting Humanity Back into the Airline Industry DCX Series [Ep. 5]: Is Artificial Intelligence Ready for Primetime? Explore all talks
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