Upcoming Talks Global Survey: Speech Analytics & Conversational Service Automation Benchmarking Roundup: Summary of 2019 Call Center Benchmarks On Demand Talks Speech Analytics 101: Hours of Research in 30 Minutes Call Center Transformation with Unified Communication Softphones Unleashing the Enormous Power of Call Center KPIs How to Differentiate Your Customer Service by Improving Your Agent Experience How Kustomer and Amazon Connect Help Bulletproof Deliver High-Touch Care Reimagining Data Governance: GDPR - The Gloves are off (2/3) Chatbots: Uncovering an AI phenomenon The Great Divide, Forrester Consulting: Bridging the Digital Engagement Gap Attended Automation - The Main Ingredient for Front Office Success Transforming Customer Care with AI The Importance of Personalizing Your Customer Service Improve process and increase customer satisfaction through Service Automation Explore all talks
