Upcoming Talks How Amdocs Uses its Global B2B VoC Program to Drive Improvement How Amdocs Uses its Global B2B VoC Program to Drive Improvement (APAC) How Amdocs Uses its Global B2B VoC Program to Drive Improvement (EU) 2022 Customer Support Trends: An EMEA perspective Customer Service Success: How Finance Is Winning Back Digital First Generations The Metrics Gap: Your CX Strategy Suffers Without Tracking These Key Metrics Lead Acquisition & Conversion: Maximizing ROI through Customer Experience Empowering Agents and Improving ROI for Telecoms On Demand Talks Launching a Sustainable Accessibility Program Understanding the New Consumer Path to Purchase Creating Moments that Matter: 3 Strategies You Can Adopt to Build Amazing CX CX Trends 2022 Australia and New Zealand MetriSight Ep. 10 - CX Transformation 2022 Customer Experience Transformation (Ep. 2): Self-Service Done Right Application modernization - Goodbye batch data processing, hello Kafka Hybrid Workforce: The Transformation of the Call Center Take Your Client Relations to the Next Level (Co-Managed IT) WINNING ON PURPOSE: The Unbeatable Strategy of Loving Customers Explore all talks
