Upcoming Talks My First CRM: Essentials for Small Business MetriStar: Which CX & Collaboration Providers Drive the Most Success? 5 steps to orchestrate self-service across digital banking channels Busting Adoption Roadblocks: DocuSign's Blueprint for Success Rethinking Digital Transformation Reimagine Customer Service with Blue Prism Service Assist Moving frontiers: ensure your CX staff are working from home securely Bring Your Organization Into The New Field Service Era On Demand Talks Comment faire évoluer le conseiller bancaire en conseiller augmenté omnicanal ? Transform and scale your fast growing business with the #1 CRM Pivoting for growth: Unpacking the sales tips for a successful 2021 Best practices for delivering self-service success and case deflection Unify People and Processes across the Business to Deliver Seamless Customer Eng Rightsizing the Contact Center – Customer Care Staffing Ratios Make Your Agents CX Super Agents: Empower Them with AI Tools Technology & Business Strategies Driving the Digital Patient Experience Moving frontiers: ensure your CX staff are working from home securely Workstreams Affected by Work@Home - Moving from an emergent WAH to best in class Five Steps To Developing a Successful Voice of the Customer Program Insights into the Changing Customer Experience Environment Explore all talks
