Upcoming Talks The Customer Service Retail Report: What Consumers Expect from Retailers Guide to your (ISC)² Membership in EMEA: Benefits, Maintenance & Opportunities How the Top E-Commerce Stores are Handling Support Automated Assistance: Shaping the Future of Digital Customer Support How AI and Automation Are Changing Customer Service as We Know It You Don’t Just Want Answers, You Want The Right Answers! On Demand Talks Lessons from 2019 Peak Season: How Retailers Handled the Seasonal Rush A Masterclass in AI-Enabled Support Transformation Personalized Customer Experiences Transforming Insurance with RPA and Intelligent Automation Best and Worst Customer Service Experiences Customer Expectations During Holiday Season The best way to automate your IT service management experiences Knowledge Management, Enterprise Service Management, and the Customer Journey Transforming Insurance with RPA and Intelligent Automation 2020 Outlook – Making AI Conversational Analytics Work for You Live Video Panel: Cyber Security Solutions for MSPs The Future of the Enterprise Contact Center Explore all talks
