Upcoming Talks Time to Modernize Your IT Operations How HCF empowers 700 frontline staff to deliver ‘uncommon care’ in Australia ChatGPT & Conversational AI: POWER UP CX with Generative AI & Cognigy.AI Cloud Based Solutions, the Contact Center and Future of AI On Demand Talks How to Deliver Next Gen Customer Experience with AI-Powered Call Center Agents Finding the balance between security and your customer’s digital experience Strategic Applications of Conversational AI The Good, the Bad and the Unexpected: What’s in Store for SMBs Next Year Service Best Practices: Self Service MetriSight Ep.27 - Virsae Tech Guru on Rooting Out Performance Problems How Experience Management Can Influence Your IT Strategy Predictions for CX in 2023 and beyond How does conversational AI change the Service Desk experience? X-rays don’t fix broken bones Explore all talks