Upcoming Talks Transform Customer Service Into a Profit Center With a Customer Centric Strate Le retour en magasin, l’importance de l’expérience client décuplée Service Edge Summit Architecting the Transformation From Bricks to Clicks in Retail: How to engage with customers in new ways Connecting Sales, Service and Marketing with Sales Cloud, Pardot and Kimble Optimizing the Omni-Channel Customer Experience How AI and Automation are Reshaping the Agent and Customer Experience On Demand Talks Les Plateformes de Services, un axe stratégique pour Assureurs et Mutuelles Introducing Elastic Workplace Search Best practices for delivering self-service success and case deflection Unify People and Processes across the Business to Deliver Seamless Customer Eng Make Your Agents CX Super Agents: Empower Them with AI Tools Workstreams Affected by Work@Home - Moving from an emergent WAH to best in class Getting started with Salesforce Content findability with Elastic Workplace Search: A practical guide Why Performance-Based Training Requires Automation How to get your sales, service and marketing teams together in a single system CCaaS Migration Options: Explained in 15 Fast Minutes How to ditch spreadsheets and connect to all your business processes. Explore all talks
