Upcoming Talks Improve process and increase customer satisfaction through Service Automation The Importance of Personalizing Your Customer Service 5 Steps to a Predictive IT Strategy to Achieve Mission Success Realise the benefits of your self-service portal Transforming Customer Care with AI Building a Foundation for Transformation Self-Service On Demand Talks Why your Contact Center needs a Conversational AI Platform Transforming Customer Care with AI -- An Interview with Laura Bassett How Kustomer and Amazon Connect Help Bulletproof Deliver High-Touch Care A Customer Success Story – Flight Centre How to Differentiate Your Customer Service: Improve Your Agent Experience AI Myths Debunked Webinar Series: AI at your Service Softphones for the Call Center of the Future Transform Customer Service with Connected Customer Conversations and AI Improving Customer Satisfaction through Analytics Managing High-Severity Issues in Support Trends in AI and Machine Learning for Competitive Customer Service Using a Continuous Cycle of Improvement to Drive Engagement Explore all talks
