Upcoming Talks Improve process and increase customer satisfaction through Service Automation Realise the benefits of your self-service portal Digital Transformation is probably not what you think! Inside ITIL® 4 – the Digital Perspective Benchmarking Roundup: Summary of 2019 Service and Support Benchmarks On Demand Talks Using Complete ITAM Data to Improve Your ITSM ITSM 2020: Top 5 Predictions to Guide Your Service Desk Strategy ITSM Trends You Can't Ignore, and How Your Tech Stack Must Support It How to Create a Self-Service Portal that Revolutionizes the Employee Experience Why Traditional ITSM Metrics Will Fail in 2020—And What to Do About It Forrester: The Business Case for IT Analytics How AI and Automation Can Improve Your Service Desk Love It or Leave It: Making the Business Case for Your Next ITSM Solution Smart Incident Management with AI-Powered Analytics & NLP Topic Clustering The Problems with Your IT Problem Management – And How to Solve Them Problem Management - it’s not the bottom drawer of your filing cabinet Transforming Your Service Desk - How To Stay Ahead Of A Changing Landscape Explore all talks
