Upcoming Talks Three Ways Finance & Procurement Partnership Improves KPIs Unleashing the Enormous Power of Contact Center KPIs Benchmarking Roundup: Summary of 2023 Contact Center Benchmarks Benchmarking Roundup: Summary of 2023 IT Service and Support Benchmarks On Demand Talks Benchmarking: The path to service excellence and service desk efficiency Beyond KPIs: CFOs Tell the Story of Profitability A 10-Year Trend in Contact Center Performance - Benchmarks Tell the Story How to run a Productive and Profitable firm: A view from the Office of the CFO Beyond KPIs: CFOs Tell the Story of Profitability VeraTalk: Improve AppSec Outcomes With Contextual Data Build resilience. Prepare ‘what ifs?’. Adapt in unpredictable times CFO’s Ultimate KPI Checklist Monster-Sized Meetup: Deliver Value with Strategic Portfolio Management How Top Sales Leaders Use Data and Automation to Upskill Teams Explore all talks