Upcoming Talks How Kongregate is Making Their Data Pipeline Accessible and Extensible 5 Tips for ITSM Metrics That Drive Superior Business Outcomes Why Traditional ITSM Metrics Will Fail in 2020—And What to Do About It On Demand Talks Discover Augmented Intelligence leveraging Human-Centric AI-Just Ask MondoBrain! Turbocharge Your Contact Center Metrics With Benchmarking! 2018 Service Management Executive Vision Report: The State of ServiceNow Turbocharge Your IT Service and Support Metrics With Benchmarking! Call Center Best Practices Increase Performance with KPIs for Security Operations and Incident Response Develop Your Own KPIs for Digital Transformation The Future of Desktop Support: What the KPIs are Telling Us Unleashing the Enormous Power of Call Center KPIs Boost Efficiency & Agent Productivity with Built-In Analytics & Machine Learning Data-driven Localization: Case Files from Two Data Detectives Leverage Data to Drive Informed Localization Decisions Explore all talks
