On Demand Talks Turbocharge Your IT Service and Support Metrics With Benchmarking! Call Center Best Practices Increase Performance with KPIs for Security Operations and Incident Response Develop Your Own KPIs for Digital Transformation The Future of Desktop Support: What the KPIs are Telling Us Unleashing the Enormous Power of Call Center KPIs Boost Efficiency & Agent Productivity with Built-In Analytics & Machine Learning Data-driven Localization: Case Files from Two Data Detectives Leverage Data to Drive Informed Localization Decisions ITSM in the Modern Software Factory: The New Way to Drive IT and Business Value Managementsicht auf den IT-Betrieb: Micro Focus Operations Bridge Business Value Building Data Functions at Poshmark: From KPI Monitoring to Enabling Social Grap Explore all talks
