On Demand Talks Using APIs to Build your Omni-Channel Architecture Digital transformation and APIs: What I learned when I was at McDonald's Digital Commerce Platform - From Payments to Full Business Enablement Winning Omnichannel Opportunities for Retailers in the Middle East Top Four Inventory Management Best Practices for Omnichannel Retailing Empowering Your Agents with CTI and Omni-Channel Widgets 10 Ways Contact Centers Annoy Their Customers (and How to Stop) Ask The Expert: Payments in the Cloud Improving the Payments Experience: Platforms, Infrastructure and Beyond Empowering Your Agents -- An Interview with Johannes Fischer Explore all talks
